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Inbound Call Center Services Providers

Top Inbound Call Center Services Providers

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Last Updated: Fri Jul 30 2021  |  View our methodology and why you should trust our providers.

List of the Top Inbound Call Center Service Providers in the United States

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PROS

San Diego, CA, US
5.0 | 10 reviews
A solid team of marketers and technology experts who are extremely passionate about what they do and their clients. I love this agency team and enjoy working with each of them.
Most Reviewed
Digital Marketing
Web Development
Web Design
View all
Business Summary:
Since 1996, PROS has successfully delivered Internet Technology & Marketing solutions globally. We are your data-driven IT Partners for Digital Transformation including Web/Mobile Apps, User Experience, User Interface, Marketing Automation, Custom Software Design & Development that Drive Revenue and New Customer Acquisition.
Industry(s):
E-Commerce | Industrial | SaaS | Startups | Travel | Business Services
Business Details
Small, Medium, Enterp...
Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.
Most Reviewed
Inbound Call Center
Virtual Receptionist
Outbound Call Center
Business Summary:
Contact One provides national 24/7 live answering services from our Arizona based call centers - We offer a full range of call center support services, Virtual Receptionist services for business looking to have their phones answered 24/7, Call Answering Service for Medical offices, we can even take appointments and triage support calls.
Industry(s):
Construction | Home Services | Healthcare | Hospitality
Business Details
Small, Medium, Enterp...
Less than $1,000
After we started working with SupportYourApp we saw many changes not only in our customer satisfaction rate but in our team as well. Incorporating them into our structure was one of the best decisions that we have made over more than a decade of doing business internationally. Their team is showing a great level of professionalism. They truly care about our customers and their experience. As to our team, after they took over our L1 and 2 customer communication, we were able to resolve all roadblocks and focus on our in-house team that deals with more complicated cases. As a result, we now have a very good and well-working structure of escalation and resolution when our customers require more complicated fixes from our developers’ team. SupportYourApp has also helped us a lot through the years and have gone through a lot of changes with us. Their flexibility and willingness to help was what attracted us to them in the first place. Their managers are very understanding and are always ready to listen and connect with us. A decade of work within the field made them into real professionals and it shows every hour of every day. We are very glad to work with them. They have raised our resolution and customer satisfaction rates, and they demonstrate a real dedication to our product and our customers.
Most Reviewed
Inbound Call Center
Outbound Call Center
Knowledge Process Outsourcing
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Business Summary:
SupportYourApp provides scalable and flexible 24/7 customer support and service to the tech companies around the globe. Our team speaks 31 languages. We support products with different flow and with different needs to make sure they have the resources to grow and develop.
Industry(s):
Business Services | E-Commerce | Education | Finance | Retail | SaaS
Business Details
Small, Medium, Enterp...
$1,000 or more
Since hiring Unity Communications, our team has grown, our senior members have had more time to focus on larger tasks, and we have seen an exponential increase in production output. They were extremely responsive and always came to us with updates and solutions. The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.
Most Reviewed
Inbound Call Center
Information Technology Enabled Services
Back Office Services
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Business Summary:
Started in the year 2009, Unity Communications is an award winning US-based BPO located in Gilbert, Arizona with offices in the US, Philippines, and Costa Rica. We are proud to have our partners achieve low cost, scalable, and long term solutions by forming a long term partnership that grow.
Industry(s):
E-Commerce | Healthcare | SaaS | Startups | Business Services
Business Details
Small, Medium, Enterp...
Less than $1,000
$500 or more, monthly
Telecom has been able to deliver consistent results through the years. They are professional, organized, client-focused, and driven. They bring trusted experience to the traditional outbound work we have asked as well as the willingness to take on other types of work if asked. With a data driven environment, Telecom will give you the facts on your campaigns while also providing potential solutions. I know I am heard as a client based on my needs and Telecom is able to bring the best results possible through our partnership.
Most Reviewed
Outbound Call Center
Telemarketing
Inbound Marketing
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Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Retail | Travel
Business Details
Small, Medium, Enterp...
$1,500 or more, monthly
We chose WOW24-7 as our customer support provider because of their efficient and viable solutions. Their agents have done an excellent job in providing our clients with empathetic and positive customer service. We were impressed by their ability to quickly learn about our product and industry specifics and smoothly integrate them into our team. Their professionalism and positive attitude have made the process of training and integration very easy for us. Not long after WOW24-7 started working for us our response speed increased by 30 percent and we started receiving more positive feedback from our customers regarding our service level. They’ve really been great at delivering the best customer support they could provide and winning customer loyalty for our clients.
Most Reviewed
Chat Customer Support
Outbound Call Center
Claims Processing
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Business Summary:
WOW24-7 is a customer support outsourcing provider with more than 5 years of experience. Wow24-7 helps businesses manage their customer care across multiple platforms. The service includes all the necessary for creating a successful customer support system.
Industry(s):
Travel | Startups | SaaS | Healthcare | Education | E-Commerce
Business Details
Small, Medium
$2,500 or more

Sage Outsource

Pompano Beach, FL, US
5.0 | 5 reviews
We’ve used Sage many times over the last 10 years and they have always surpassed our expectations. We’ve come to them at the last-minute multiple times and they’ve ramped up within a week to handle our needs and are always flexible when we need to change something on the fly. Their management team is always willing to do what it takes to succeed. They are our go-to for inbound and outbound campaigns.
Most Reviewed
Inbound Call Center
Outbound Call Center
Business Summary:
Sage Outsource Solutions is a US based boutique B2B and B2C customer contact center. Sage handles thousands of end-user contacts each day via phone, chat, email and social media channels. Available 24/7/365, we're focused on increasing the lifetime value of our client's customers.
Industry(s):
Retail | E-Commerce | SaaS | Startups | Business Services
Business Details
Small, Medium, Enterp...
$5,000 or more, monthly

Intelemark

Scottsdale, AZ, US
Business Summary:
We are changing the B2B Appointment Setting industry one call at a time. US based lead generation appointment setting and B2B appointment setting services.
Business Details
Small, Medium, Enterp...

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...
$10,000 or more
$5,000 or more, monthly

MAP Communications

Chesapeake, VA, US
Business Summary:
We are an employee-owned, US-based provider of 24 hour telephone answering services, virtual receptionist services, and customized call center solutions.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...

MicahTek

Broken Arrow, OK, US
Business Summary:
If have a call center Tulsa need, the best in the business are found at MicahTek. Call us today for your first month FREE!

xtDirect LLC

Omaha, NE, US
Business Summary:
xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA outsourcing, and managed cloud call center technology.
Industry(s):
Business Services
Business Details
Small, Medium
Less than $1,000
$500 or more, monthly

Outsource Consultants

Saint Louis Park, MN, US
Business Summary:
Outsource Consultants is a call center advisory firm that helps companies find the perfect fit outsource call centers. Our industry experts simplify your search by matching you with BPO options that meet your exact requirements - at no charge to you!
Industry(s):
E-Commerce | Energy | Government | Healthcare | Retail | Startups
Business Details
Small, Medium

AnswerFirst

Tampa, FL, US
Business Summary:
Outsource your customer service with AnswerFirst's inbound call center & answering services. No contracts & no hidden fees. Call us now 1-800-645-2616.

Specialty Answering Service

King Of Prussia, PA, US
Business Summary:
Telephone answering services and call center services by SAS. 24-hour live outsourcing for fast growing companies. Prices start at $31/month. Try us FREE!
Business Summary:
QCSS Inc. is a U.S. only based BPO firm specializing in multichannel inbound and outbound telesales, appointment setting and lead generation support with growth continuity solutions. QCSS is a results proven team that focuses on customizing client programs for optimal success to ensure an exceptional customer experiences with conversion results. Since 1991, QCSS’s has been providing meaningful interactions to customers & prospects which accelerates and drives growth for their organizations.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...
$5,000 or more
$2,000 or more, monthly
Very consistent services for long-term customer outsourcing BlueChip Call Center’s relationship with our company has always been very good. For nearly 2 years, we are using their customer support solutions and there has hardly been any dip in the level of quality. Bluechip is very good at forging strong bonds with customers and building good relationships. We can’t imagine our business success without their support.
Most Reviewed
Inbound Call Center
Outbound Call Center
Back Office Services
View all
Business Summary:
Bluechip help to get call center outsourcing Services in India. As a Call center company, our main aim is to provide best quality services and help to increase the ROI for business.

SnydersData

Albertville, AL, US
Business Summary:
SnydersData is a Virtual Assistant company who specializes in telemarketing, appointment setting, cold calling, B2B, B2C, lead generation, list building, data entry, and more. We are calling, and qualifying leads for todays leaders. As always "we are your assistants when you need assistance." Thanks
Industry(s):
Startups | SaaS | Real Estate | Industrial | Construction | Business Services
Business Details
Small
Less than $1,000

MDS Communications

Mesa, AZ, US
Business Summary:
We are committed to fulfilling the missions of organizations we are passionate about. Telephone Fundraising...It's our Calling

GetCallers

New York, NY, US
Business Summary:
GetCallers helps companies to save money, increase leads,scale incredibly fast with our outbound/inbound callers, appointment setters,Virtual Call Center.

Bold Sales Solutions

Farmers Branch, TX, US
Business Summary:
We are a Texas-based contact center - we can provide remote receptionists, order takers, help desk, support, lead generation, appointment setting, inside and outside sales, call center.

Answering 365

Los Angeles, CA, US
Business Summary:
Answering365 is an award winning, U.S. based answering service for large to small business sizes. Specializing in call answering, scheduling, appointment setting, after hour, bilingual live answering services utilizing state of the art technologies.

DATAMARK

El Paso, TX, US
Business Summary:
Enterprise Companies & Government Agencies Outsource Call Contact, 311 Center Services and Backoffice Supports Such As: Digital Mailroom, Data Capture, Store, Processing, Management, and Retrieval. Let Us Plan & Optimize Your Business Process, Continui...
Industry(s):
Business Services

Unicom Teleservices

Alsip, IL, US
Business Summary:
Our live agents are on-site 24 7, allowing us to give a GREAT customer experience. As a premier Answering Service in Chicago, you our contact center services let you get more done.

31West Global Services

San Francisco, CA, US
Business Summary:
31West is one of the top call center outsourcing companies in the USA. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty. 24/7 call center outsourcing services. Contact us for free c...

AnswerNet

Willow Grove, PA, US
Business Summary:
Trust the experts at AnswerNet with your business outsourcing. From simple telephone answering services to telesales and automated texting, we do it all.
Industry(s):
Business Services

nexogy

Coral Gables, FL, US
Business Summary:
We provide a variety of solutions to help our partners (your business) scale effectively. Managed voice, network and Internet Service Provider
Business Summary:
Call Management Resources offers US-based answering service & call center solutions 24 hours a day, 7 days a week. Call us today!

OnBrand24

Beverly, MA, US
Business Summary:
24/7 outbound & inbound call center services through domestic call center outsourcing. Telemarketing services. Lead generation. Appointment setting.
Industry(s):
Business Services

Time Communications

Roseville, MN, US
Business Summary:
Time Communications provides call center services 24 hours a day, 7 days a week. Never miss a customer call with Time Communications.
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