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68 Provider(s)Last Updated: December 11, 2024
UpCity Silver Sponsor
Our experience working with Belkins over the past six months has been transformative for our business. Before hiring them, we faced numerous challenges with lead generation and conversion. However, since partnering with Belkins, we've witnessed a significant turnaround. They adopted a highly customized approach, diving deep into our industry's unique characteristics and crafting a tailored strategy that addressed our specific needs. Their team's excellent communication and transparent reporting kept us informed every step of the way, which was greatly reassuring. As a result, we have seen a triple increase in our ROI. The lead quality has improved phenomenally, and the conversion rates have exceeded our expectations.
Most Reviewed
Lead GenerationEmail MarketingAppointment SettingView all
Business Summary:
Belkins is a B2B lead generation company with over 7 years of experience at fueling business growth. We empower companies across 50+ industries with a results-oriented approach, boasting a 95% client retention rate and a staggering $10 return on every $1 invested.
Industry(s):
Energy | Construction | Finance | Healthcare | Industrial | Education
Business Details
Small, Medium, Enterprise
$1,000 or more
UpCity Silver Sponsor

SalesRoads

Boca Raton, FL, US
5.0 | 30 reviews
SalesRoads exceeded my expectations as a partnership. The amount of time they took to understand our business is unmatched in the industry. They were always responsive and they felt like they were a true extentsion of our sales team.
Most Reviewed
Outbound Call CenterTelemarketingDemand GenView all
Business Summary:
SalesRoads is an award-winning B2B sales outsourcing firm providing appointment setting and lead generation services. We empower businesses of all sizes to reach their goals by providing targeted leads, a predictable pipeline, and stronger revenue.
Industry(s):
Industrial | Business Services | Construction | Energy | SaaS
Business Details
Small, Medium, Enterprise
$10,000 or more
UpCity Silver Sponsor
We've had an exceptional experience with SupportYourApp. We needed U.S. west coast coverage for email/web/chat support for online education. Our partnership with SupportYourApp allowed us to ramp up high quality reliable customer support for students. It's an extension of our team and allowed us also to add more presence for weekend and language support.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call CenterView all
Business Summary:
SupportYourApp is Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Industry(s):
Travel | Business Services | Finance | Healthcare | SaaS | Retail
Business Details
Small, Medium, Enterprise
$1,000 or more
$1,500 or more, monthly
UpCity Silver Sponsor

Martal Group

San Francisco, CA, US
5.0 | 15 reviews
Martal Group optimized the QA processes of our software development company on a web development project. The team created a test plan, automated test scripts and cases, and provided improvement recommendations. The main scope of work was related to organizing and optimizing the QA services on our client’s web development project. Key deliverables of this project included: 1. Development of a test plan that includes the overall testing strategy of the project 2. Writing automated test scripts and test cases 3. Preparing test results report and defect report 4. Providing recommendations for improvement.
Most Reviewed
Customer Relationship ManagementMarketing Consulting/StrategyBusiness Process Outsourcing (BPO)View all
Business Summary:
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
Industry(s):
Business Services | SaaS | Finance | E-Commerce
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
UpCity Silver Sponsor
Katrice was very knowledgeable and professional. Helped us immensely with setting up the system and being so detailed and precise to our needs. THANK YOU Katrice!!!!!!
Most Reviewed
Inbound Call CenterVirtual Receptionist
Business Summary:
AnswerForce is your front office away from the office. Get local live receptionists to help answer your calls, book more appointments, and capture leads 24/7, or after hours.
Industry(s):
Business Services | Construction | Home Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly
UpCity Silver Sponsor
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
WellReceived provides 24/7 medical reception services to medical professionals. WellReceived helps you make time for the things that matter most.
Industry(s):
Healthcare
Business Details
Small, Medium
UpCity Silver Sponsor
We just started working with AnswerConnect the last month and have found the experience very positive. The setup was a breeze! They made it so simple. Messages are clear, concise, and easy to retrieve. I look forward to continuing to work with this great team.
Most Reviewed
Virtual ReceptionistInbound Call CenterAppointment SettingView all
Business Summary:
Our 24/7 live people-powered call answering service ensures your customers receive personalized support in every call. We can assist you with appointment scheduling, qualifying leads, and more. We proudly serve successful businesses of all sizes, from start-ups to multinational organizations.
Industry(s):
Business Services | Healthcare | Home Services | Attorneys | Construction | Dental
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor
BVM is a key player in hospitality. Their call center services enhance guests' experiences with Marriott, handling numerous inquiries, answering questions, managing concerns, and providing overall great support. Thanks to them, our guests enjoy top-notch services. Their professionalism ensures the highest quality for our brand in the US and around the world
Most Reviewed
Inbound Call CenterLead GenerationOutbound Call CenterView all
Business Summary:
Let's help you grow your sales. We bring real value to your organization by delivering a complete set of inbound and outbound call center services.
Industry(s):
Business Services | E-Commerce | Hospitality | Industrial | Politics | Retail
Business Details
Small, Medium, Enterprise
$5,000 or more
$2,000 or more, monthly
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly
UpCity Silver Sponsor

Answering Service Care

Margate, FL, US
Business Summary:
At Answering Service Care, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time.
Industry(s):
Restaurant | Retail | SaaS | Sports | Startups | Travel
Business Details
Small, Medium, Enterprise
UpCity Silver Sponsor

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
Had another answering service that was twice as much and at least only half as effective and accurate. Brianna Quiroga stays on top of everything for us. I even received a phone call b/c a client was at the office with a retainer fee and enabled me to connect with the client. The messages make sense, the names are right - I absolutely would recommend LEX to everyone!
Most Reviewed
Virtual ReceptionistInbound Call CenterCustomer Relationship ManagementView all
Business Summary:
LEX Reception is a legal reception service dedicated to helping people and the planet. With almost 10 years of experience, we support law firms in building strong relationships with leads and clients. We’re committed to giving back, pledging 1% to protect endangered species.
Industry(s):
Real Estate | Attorneys | Business Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly
Unity Communications’ efforts have resulted in improved customer satisfaction scores and positive reviews, meeting expectations. They’ve been accessible and responsive throughout the partnership. Their positive attitude and committed approach are impressive.
Most Reviewed
Back Office ServicesInbound Call CenterKnowledge Process OutsourcingView all
Business Summary:
Started in the year 2009, Unity Communications is an award winning US-based BPO located in Gilbert, Arizona with offices in the US, Philippines, and Costa Rica. We are proud to have our partners achieve low cost, scalable, and long term solutions by forming a long term partnership that grow.
Industry(s):
Business Services | E-Commerce | Healthcare | SaaS | Startups
Business Details
Small, Medium, Enterprise
Less than $1,000
$500 or more, monthly
The outcomes of this engagement have been notable, with IdeasUnlimited's BPO team playing a pivotal role in handling the daily transactions of our rapidly growing project. The nature of financing business demands accuracy and timeliness, and they have consistently delivered on these fronts. The responsiveness and adaptability displayed by them align perfectly with the pace of our project's growth, making them an invaluable and trusted choice.
Most Reviewed
Back Office ServicesOutbound Call CenterVirtual AssitantView all
Business Summary:
24/7/365 Business Support and Call Center Services!
Industry(s):
Business Services | Real Estate | Dental | Travel
Business Details
Small, Medium, Enterprise

ProtelBPO

Los Angeles, CA, US
5.0 | 9 reviews
I am writing to express my sincere gratitude for the outstanding service and support provided by the ProtelBPO team. As a utility company, our mission to deliver reliable services to our customers relies heavily on effective communication and swift problem resolution, and their team has consistently exceeded our expectations in these regards. From the outset of our partnership, we were impressed by their team's professionalism, dedication, and expertise. Their agents have displayed exceptional communication skills, promptly addressing customer inquiries and concerns with efficiency and courtesy. Their ability to navigate complex utility issues with ease has been instrumental in maintaining a high level of customer satisfaction. Moreover, we appreciate the seamless integration of their team into our operations. They have not only seamlessly handled customer interactions but have also contributed valuable insights and ideas to improve our processes. Overall, our experience with Protel BPO has been exceptional. Their commitment to excellence and dedication to serving our customers align perfectly with our values as a utility company.
Most Reviewed
Inbound Call CenterVirtual ReceptionistTelemarketingView all
Business Summary:
Protel BPO, located in Belize City, Belize, is a leading locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality. Protel BPO offers cost-effective call center solutions.
Industry(s):
Restaurant | Real Estate | Non-Profit | Industrial | Hospitality | Home Services
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
Contact One provides national 24/7 live answering services from our Arizona based call centers - We offer a full range of call center support services, Virtual Receptionist services for business looking to have their phones answered 24/7, Call Answering Service for Medical offices, we can even take appointments and triage support calls.
Industry(s):
Home Services | Construction | Hospitality | Healthcare
Business Details
Small, Medium, Enterprise
Less than $1,000
Online VA Team has been a tremendous help in the management of our BBQ Association. We highly recommend them for customer service.
Most Reviewed
Data EntryBack Office ServicesEmail Customer SupportView all
Business Summary:
Scale your growing company by hiring remote co-workers and virtual assistant services. Working with our dedicated Virtual Assistant teammates will allow you to get away from your busy day-to-day time consuming tasks, and bring you extra time to focus on your business!
Industry(s):
Business Services | E-Commerce | Healthcare | Non-Profit | SaaS | Travel
Business Details
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly

Sage Outsource

Pompano Beach, FL, US
5.0 | 6 reviews
After working with Sage for a little over a year, I can say that not only are they efficient and also very professional.
Most Reviewed
Inbound Call CenterOutbound Call Center
Business Summary:
Sage Outsource Solutions is a US based boutique B2B and B2C customer contact center. Sage handles thousands of end-user contacts each day via phone, chat, email and social media channels. Available 24/7/365, we're focused on increasing the lifetime value of our client's customers.
Industry(s):
Retail | Startups | SaaS | E-Commerce | Business Services
Business Details
Small, Medium, Enterprise
$5,000 or more, monthly
Words cannot describe the value that they give to their customers.
Business Summary:
Efficiently processing your daily tasks, we will handle calls from the most valuable part of your business, your customers. ADL experts provide innovative solutions to keep your business smoothly running and allowing business owners to control their time and increase profits.
Industry(s):
E-Commerce | Food/Beverage | Hospitality | Startups | Business Services | Restaurant
Business Details
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly

TalkAgent

New York, NY, US
Business Summary:
We are an award winning live chat outsourcing company & call center, specializing in inbound voice support, live chat services, email & technical support. 24/7 customer services, Business Process Outsourcing (BPO), Help desk, answering service, lead generation & ticket support are our expertise.
Industry(s):
Real Estate | Hospitality | Healthcare | E-Commerce | Construction | Business Services
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly
Business Summary:
ARC Pointe Call Center Solutions, a leader in (BPO). We offer you our expertise in managing diverse inbound call center and outbound call center services.
Industry(s):
Travel | Retail | Attorneys | Energy | Entertainment | Finance
Business Details
Small
$2,500 or more

HelloSells

Portland, OR, US
Business Summary:
Putting you in the lead. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead response, lead capture, lead qualification and appointment booking to boost their conversion rate. Check out our website for more details.
Industry(s):
Real Estate | Home Services | Business Services | Finance
Business Details
Small, Medium
Less than $500, monthly

Verint - Telligent

Frisco, TX, US
Business Summary:
The power of Verint Customer Engagement Solutions. The flexibility of Telligent Community. We’ve brought them together into Verint Community – a flexible, online community and forums platform that can help transform customer and employee engagement, support, and web self-service.
Industry(s):
Business Services
Business Details
Medium, Enterprise

xtDirect LLC

Omaha, NE, US
Business Summary:
xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA outsourcing, and managed cloud call center technology.
Industry(s):
Business Services
Business Details
Small, Medium
Less than $1,000
$500 or more, monthly

MAP Communications

Chesapeake, VA, US
Business Summary:
We are an employee-owned, US-based provider of 24 hour telephone answering services, virtual receptionist services, and customized call center solutions.
Industry(s):
Travel | Startups | Sports | Retail | Restaurant | Real Estate
Business Details
Small, Medium, Enterprise

AnswerNet

Willow Grove, PA, US
Business Summary:
Trust the experts at AnswerNet with your business outsourcing. From simple telephone answering services to telesales and automated texting, we do it all.
Industry(s):
Sports | Real Estate | Hospitality | Finance | Construction | Attorneys
Business Details
Small, Medium, Enterprise

Outsource Consultants

Saint Louis Park, MN, US
Business Summary:
Outsource Consultants is a call center advisory firm that helps companies find the perfect fit outsource call centers. Our industry experts simplify your search by matching you with BPO options that meet your exact requirements - at no charge to you!
Industry(s):
Startups | Retail | Healthcare | Government | Energy | E-Commerce
Business Details
Small, Medium

Ruby

Portland, OR, US
Business Summary:
Ruby is all about making personal connections that help small businesses grow. At the heart of everything we do is a promise to treat every moment of customer communication as an opportunity to make a lasting, positive impression.
Industry(s):
Attorneys | Business Services | Finance | Healthcare | Home Services | Real Estate
Business Details
Small
Less than $1,000
Very consistent services for long-term customer outsourcing BlueChip Call Center’s relationship with our company has always been very good. For nearly 2 years, we are using their customer support solutions and there has hardly been any dip in the level of quality. Bluechip is very good at forging strong bonds with customers and building good relationships. We can’t imagine our business success without their support.
Most Reviewed
Inbound Call CenterOutbound Call CenterBack Office ServicesView all
Business Summary:
Bluechip help to get call center outsourcing Services in India. As a Call center company, our main aim is to provide best quality services and help to increase the ROI for business.
Business Summary:
Nationally recognized leader in accounts receivables and inbound/outbound call center services Give us a call 716-566-2600
Industry(s):
Finance
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
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