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Last Updated: August 14, 2022  |  View our methodology and why you should trust our providers.

List of the Top Virtual Receptionist Companies in the United States

UpCity Platinum Sponsor

APEX Call Centers

Fort Lauderdale, FL, US
5.0 | 2 reviews
Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.
Most Reviewed
Outbound Call CenterInbound Call CenterVirtual ReceptionistView all
Business Summary:
APEX is a award winning, ISO 9001:2015 Certified, HIPAA and DSI Compliant call center providing top notch outsourcing services to our clients through our state of the art, top technology, onshore and nearshore facilities.
Industry(s):
Government | Healthcare | Business Services | Education | Finance
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
UpCity Gold Sponsor
Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
Contact One provides national 24/7 live answering services from our Arizona based call centers - We offer a full range of call center support services, Virtual Receptionist services for business looking to have their phones answered 24/7, Call Answering Service for Medical offices, we can even take appointments and triage support calls.
Industry(s):
Home Services | Construction | Hospitality | Healthcare
Business Details
Small, Medium, Enterprise
Less than $1,000
UpCity Gold Sponsor

AnswerConnect

Portland, OR, US
Business Summary:
Our 24/7 live people-powered call answering service ensures your customers receive personalized support in every call. We can assist you with appointment scheduling, qualifying leads, and more. We proudly serve successful businesses of all sizes, from start-ups to multinational organizations.
Industry(s):
Real Estate | Non-Profit | Finance | Dental | Construction | Attorneys
Business Details
Small, Medium
She is a consummate professional. When I’ve decided against using your service, she understood why and wished me the best of luck.
Most Reviewed
Virtual ReceptionistInbound Call CenterCustomer Relationship ManagementView all
Business Summary:
LEX Reception is a legal reception service dedicated to helping people and the planet. With almost 10 years of experience, we support law firms in building strong relationships with leads and clients. We’re committed to giving back, pledging 1% to protect endangered species.
Industry(s):
Business Services | Attorneys
Business Details
Small, Medium, Enterprise
Less than $500, monthly
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
With WELLReceived’s live receptionist service, your practice can offer professional and compassionate care 24/7/365 . From after-hours call handling to booking appointments, rest assured that each caller receives the attention they deserve, while you spend more time with your patients.
Industry(s):
Healthcare
Business Details
Small, Medium

AnswerForce

Portland, OR, US
Business Summary:
AnswerForce is your front office away from the office. Get local live receptionists to help answer your calls, book more appointments, and capture leads 24/7, or after hours.
Industry(s):
Home Services | Construction | Business Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly

HelloSells

Portland, OR, US
Business Summary:
Putting you in the lead. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead response, lead capture, lead qualification and appointment booking to boost their conversion rate. Check out our website for more details.
Industry(s):
Finance | Business Services | Home Services | Real Estate
Business Details
Small, Medium
Less than $500, monthly

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly

Smith.ai

Los Altos, CA, US
4.9 | 11 reviews
Smith.ai has been a great addition to our law practice. We were able to use Smith.ai in place of hiring an employee. The cost savings is tremendous. I love that they answer the phones 24/7. We are able to have consultations scheduled after hours and on the weekends. Highly recommend.
Most Reviewed
Virtual ReceptionistInbound Call CenterOutbound Call Center
Business Summary:
Smith.ai is a superior 24/7 virtual receptionist service for businesses of all sizes, from solo to large organizations. Our North America-based receptionists handle calls, chats, texts, and messages to help your business capture and convert leads to accelerate business growth.
Industry(s):
Real Estate | Home Services | Healthcare | Finance | Business Services | Attorneys
Business Details
Small, Medium, Enterprise
i use posh to answer calls from prospective clients. i really like seeing the dialouge tree that posh has when a customer calls in, i feel i know how my customers are being treated and that makes me extra confident in the service
Most Reviewed
Virtual ReceptionistInbound Call CenterOutbound Call Center
Business Summary:
We answer your calls, so you can answer what calls you. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Industry(s):
Startups | Real Estate | Attorneys | Business Services | Healthcare
Business Details
Small

MyOutDesk

Sacramento, CA, US
Business Summary:
MyOutDesk is a virtual assistant company offering talented virtual assistants to growing businesses for over 15 years, allowing them to rapidly scale while saving up to 70% on traditional hiring costs. MyOutDesk has served over 7500 clients since 2008 with over 800 5-star business reviews.
Industry(s):
Real Estate | Healthcare | Business Services | Finance | E-Commerce | Construction
Business Details
Small, Medium

Virtual Latinos

San Diego, CA, US
Business Summary:
Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual marketers from Latin America. Including Mexico, Central America &South America. Hire a Virtual Assistant from Latin America. Let them take care of your to-do list! Always busy? Get help from remote virtual assistants and virtual marketers in Latin America that are pre-vetted college graduates, fully bilingual, live in your timezone
Industry(s):
Business Services
Business Details
Small, Medium
Less than $500, monthly

AnswerFirst

Tampa, FL, US
Business Summary:
Outsource your customer service with AnswerFirst's inbound call center & answering services. No contracts & no hidden fees. Call us now 1-800-645-2616.

Peachtree Offices

Atlanta, GA, US
Business Summary:
Peachtree Offices is the premier provider of executive office suites, shared office space, virtual office services, meeting rooms for rent and receptionist services in Atlanta. We are a family owned business with locations in Buckhead, Perimeter - Dunw...

Ambs Call Center

Tampa, FL, US
Business Summary:
Family owned and operated telephone answering service. We'll answer your phones so you can grow your business. Latest tech and award winning team.

Net2Phone

Newark, NJ, US
Business Summary:
Save Money. Communicate Better. Worry Less. With more than 20 years of VoIP expertise, our commitment to you includes: • Leading Hosted PBX and SIP Trunking solutions • Ongoing impressive cost savings • Dedicated lifetime “white glove” support ...

Moneypenny

Charleston, SC, US
Business Summary:
Many people have spoken to Moneypenny - but few realize it. Born in 2000, we lead the inbound call, live chat and customer contact services market with respect to our size, quality of service and technology, answering calls and chats for more businesses than any other company. We are so confident you’ll love our service, that we offer a 7-day free trial. Realize the benefits Moneypenny will offer your business with no obligation and instant set-up.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
Less than $1,000

Direct Line

Berkeley, CA, US
Business Summary:
Answering services for business, medical, Attorney and trade professionals. We provide live phone answering services from our San Francisco, Bay Area call

Equivity

San Francisco, CA, US
Business Summary:
Equivity provides dedicated personal virtual assistant services to individuals, administrative support to businesses, and employee benefit solutions.

ASD

Media, PA, US
Business Summary:
ASD, Funeral Answering Service exclusively helping Funeral Professionals. Protecting your funeral home's reputation for excellence with every call.

OmniCall

Carrollton, GA, US
Business Summary:
OmniCall has the best, affordable live call answering & virtual receptionist service with plans starting at $155 a month. Learn more.

HelpSquad

Quakertown, PA, US
Business Summary:
HelpSquad's professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock.

Bold Sales Solutions

Farmers Branch, TX, US
Business Summary:
We are a Texas-based contact center - we can provide remote receptionists, order takers, help desk, support, lead generation, appointment setting, inside and outside sales, call center.

Personalized Communications

Duncanville, TX, US
Business Summary:
With everything from our live telephone answering service and help desk to our web-enabled technology we can accommodate your company's needs by customizing a package to your exact specifications. We understand the complexity of today's market and the ...
Industry(s):
Business Services

Unicom Teleservices

Alsip, IL, US
Business Summary:
Our live agents are on-site 24 7, allowing us to give a GREAT customer experience. As a premier Answering Service in Chicago, you our contact center services let you get more done.
This company answers my business phone calls and transfers the callers to me or takes a message, just like having my own professional receptionist. They also provide a premier business mail address/mail forwarding on North Michigan Avenue!
Most Reviewed
Virtual Receptionist
Business Summary:
Add a prestigious mail address to your business to build credibility with potential clients. Spend less time taking calls. Our trained receptionists will answer, screen and transfer your calls to you so you can focus on your business.

Abby Connect

Las Vegas, NV, US
Business Summary:
Work-Life Balance. Brought to you by Abby Connect Virtual Receptionists.You can have it all. Take back your life while your prospects and clientsalike are still nurtured.Abby Connect receptionists are fully trained according to your specifica...
Business Summary:
Call Management Resources offers US-based answering service & call center solutions 24 hours a day, 7 days a week. Call us today!

Answer Phone

Tulsa, OK, US
Business Summary:
Virtual reception service, saving you money. ... Legal Answering Service. +. Real Estate Call Answering. +. Crisis Hotline Answering ... Tulsa, Oklahoma 74137

OnBrand24

Beverly, MA, US
Business Summary:
24/7 outbound & inbound call center services through domestic call center outsourcing. Telemarketing services. Lead generation. Appointment setting.
Industry(s):
Business Services
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