Top Voice & Call Center Services

1. Belkins helps us solve the issue of ineffective lead generation. By using a unique and targeted approach, they identify and connect with prospects genuinely interested in our offer. 2. They allow us to focus our resources on engaging with prospects most likely to convert. This ensures that our efforts are optimized, and resources are not wasted on uninterested leads. 3. Crafting personalized marketing campaigns can be daunting. Belkins' deep understanding of different markets empowers them to create impactful campaigns tailored to our target audience, fostering stronger connections."

As a business owner, I understand the importance of reaching the right clientele to ensure the growth and success of my enterprise. To that end, I recently enlisted the services of SalesRoads to help expand my client base. I am thrilled to report that their hands-on approach and strategic planning have exceeded my expectations, leading to a significant increase in my company's client acquisition. From the outset, the SalesRoads team took the time to understand my business's unique needs and tailored their appointment setting services to meet them. Their hands-on approach meant that they were deeply involved in every step of the process, providing valuable insights and suggestions on targeting the ideal clients for my business. This approach made me feel like I was more than just another client to them; it demonstrated their genuine interest in my business's success. SalesRoads' strategic planning was second to none. The team identified potential clients and segmented them based on my business's ideal customer profile, ensuring that our outreach efforts were targeted and effective. This targeted approach not only resulted in a higher conversion rate but also in the acquisition of clients who were the perfect fit for my business. The team at SalesRoads also demonstrated impressive flexibility when it came to refining our strategies. They were open to feedback and constantly sought ways to optimize the appointment setting process. This attention to detail and continuous improvement played a crucial role in the success of our client acquisition efforts. I was impressed with the level of professionalism and communication maintained by the SalesRoads team. They kept me informed about their progress and provided regular reports, allowing me to stay updated on the status of our outreach efforts. This transparency gave me the confidence that they were truly committed to helping my business grow. SalesRoads' appointment setting services have proven to be a game-changer for my business. Their hands-on approach, strategic planning, and commitment to finding the right clients have led to a significant growth in my client base. I wholeheartedly recommend SalesRoads to any company looking to expand their reach and acquire the right clientele to propel their business to new heights.

We have had a great experience working with SYA so far. Our current SYA agents are doing an awesome job assisting our clients with their issues and questions. They take time to troubleshoot and do their best to resolve issues without having to escalate them. We also have a great Tier 3 Tech support person a part of our team and he is awesome. The agents team supervisor, Olga is great to work with. We meet on a weekly basis to review the metrics. She is always looking for ways the team can improve. I am very happy we chose to work with SYA and would recommend them to anyone.

If you’re in technology sales, then Martal Group is by far one of the best lead generation companies out there. From our first meeting, the team proved they clearly understood our organization offer and target audience. They had experience selling similar products, which made it a lot easier in our health survey. All our meetings are with highly-qualified leads who are truly engaged and interested in what we offer. B2B tech sales are complex, but with Martal, it’s been a breeze. Thanks to Martal Group’s efforts, the number and quality of leads increased. They were experienced in B2B sales and their process was simple and successful; their early understanding of our goals and vision enabled them to deliver what they promised.

Received a quick and accurate response when i needed help with adjusting our current setup. This is the second time i reached out and both times were fast and easy.

Jaki understood my issues and updated the script to accommodate my needs.

Telecom has been an outstanding partner to PTCB for more than 17 years. The team at Telecom strives to exceed our expectations. They always respond to our requests in an efficient and professional manner. Every Telecom staff member is an active participant in ensuring our customers are served well. Their level of support makes all the difference in PTCB’s ability to deliver excellent service. We value their collaborative approach to all aspects of our customers’ needs, and we highly recommend them to any organization.

Squeeze Media has been a true business partner and strives to align themselves with my business objectives.

Radius has been a fantastic business partner in our Primary Tier for outside collections. They are always willing to learn what the client needs and values most and ensures that they execute on that vision.

The team was amazing! They were so patient and kind, especially when I asked a ton of questions. I greatly appreciate Brianna and Manni walking me through the service, explaining every feature and how each feature applied to my specific firm. I’m proud to be a new client.

The QCSS is tops in service, knowledge and staff. They are consistently rated in excellence for a reason. Highly recommend QCSS to businesses and organizations who desire only the best.

Helpware consistently exceeded expectations at a time when we needed it most. The Virginia Rent Relief Program (RRP) was created to provide temporary emergency rental assistance to ensure stable housing during the COVID-19 pandemic and was primarily funded by federal stimulus grants through the U.S. Department of Treasury. Our team built the front and back end but needed scalable resources to assist the public on phones, e-mail, and via our administrative application. Helpware provided skill and experience to scale support with results that exceeded objectives. I was impressed with the team culture that enabled strong communication from executive level through the organization to the front-line agents (training, line management, quality, etc). We have worked with different call centers over the years and Helpware stands above the competition. I look forward to our next opportunity to work with the team at Helpware.

Their responsibilities encompassed the examination and regulation of user-generated content, encompassing images, videos, and written content, to guarantee adherence to global norms. Throughout the project's phases, their team had to attend intense training sessions to become familiar with the rules, safety procedures, and community standards of our platform. Their seamless integration with our current content management systems made the moderation process easy and effective. Additionally, their group took preventative action by spotting possible safety issues early on and taking appropriate action before they got worse. We saw a big decrease in offensive or dangerous content on our platform as a result of their diligent moderation efforts, which made user experience safer and better.

When we contracted with Lead Generators International (LGI) we had several years of success doing our own in-house cold calling lead generation. We wanted to scale our business and work on the business rather in the business. Within days of our campaign starting with LGI they were securing qualified leads for us. The quality of the leads was exceptional, and we have since retained LGI for two more campaigns in addition to our initial test pilot. LGI delivered on its promises. We are blown away by the team’s professionalism and willingness to accommodate our requests. The opportunities they have generated are perfect fits. We couldn’t be happier and will continue our business relationship with LGI into future years!

They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

I am writing this review to express my appreciation for the exceptional service and support provided by the team at Protel BPO. We prioritize delivering unparalleled guest experiences, and your team has played a crucial role in helping us achieve this objective. From the moment we engaged with your call center services, we were impressed by the professionalism, efficiency, and dedication demonstrated by your agents. They consistently went above and beyond to ensure that our guests received prompt assistance with all their inquiries and placed significant emphasis on providing quick resolutions to any concerns brought to their attention. Your commitment to ongoing quality training enabled your agents to handle a wide range of guest interactions effectively. We greatly appreciated your dedication to providing personalized, attentive service, which reflected positively on our brand and enhanced our guests' experiences. The partnership with Protel BPO has significantly contributed to our success in delivering exceptional guest experiences. We are grateful for your steadfast support and dedication to excellence.

Online VA Team has helped with staffing our clients that we partner with in the US. They constantly bring quality workers to our teams.

The Sage team has been handling 80+% of our inbound voice and chat communication as well as close to 60% of our outbound customer engagement and dunning calls. Our account management team is responsive and effective. The agents they've assigned to us have exceptional service instincts and provide great customer experience. We value our relationship with Sage Outsource greatly.

We have worked with the Northern Lights Team for several years. They are always incredibly responsive, clear and thorough in communication, and deliver outstanding quality in their work. They are a joy to work with and are always willing to be flexible and accommodate our many needs.

We are a resume building company that hires writers to help job seekers make a professional resumes. We needed a support team that would handle communication with our customers and assist them in the process of placing an order and ensuring their satisfaction with a final result. WOW24-7 agents have been very professional and adaptive as new challenges arose daily. They show patience, understanding and eagerness to help when they talk to each of our clients. We’ve been getting a positive feedback from customers about our support service ever since we hired them.

DCM is a real deal. While many previous marketing companies promised us a lot of results with in days or weeks, DCM delivers us 35-50 Leads/Calls each and every month for the past 2 years. Yes it took them 8 month to get us here, but at least we new this from the very beginning we started working. There is no miracle but lots of knowledge, experience and precise high end work. Thanks guys for being truthfully and straight forward. Thanks guys

It was a good experience working with Andy. it is easy to contact with his team.

Words cannot describe the value that they give to their customers.

Great customer service to ensure they understood our goals and objectives. Time to value was very quick, we were getting demos scheduled within two weeks of our first engagement. Always highly attentive and responsive. I would certainly recommend Intelemark for outsourced prospecting needs.