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Last Updated: Sat Jul 24 2021  |  View our methodology and why you should trust our providers.

List of the Top Call Center Service Providers in the United States

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204 Providers
204 Providers
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CIENCE

Solana Beach, CA, US
4.8 | 36 reviews
We signed up with Cience a year ago and are happy with the results. The Cience team communicates regularly, makes adjustments to the campaigns quickly, provides an amazing amount of leads, touches, support and customer care. I feel like my Cience team is part of my organization and works hard to help me grow my business. I highly recommend Cience for lead generation for any company in any industry.
Most Reviewed
Email Marketing
Outbound Call Center
Demand Gen
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Business Summary:
CIENCE is a leading B2B outbound marketing company. Our unique approach to lead generation, multi-channel outreach, and appointment setting have been proven to predictably fill top-of-funnel sales with highly-qualified leads.
Industry(s):
Construction | Education | Finance | Healthcare | SaaS | Business Services
Business Details
Small, Enterp...
$5,000–$10,000

SalesRoads

Coral Springs, FL, US
5.0 | 22 reviews
Salesroads rocks! We started working with them late last year and haven't looked back. They got off to a very quick start and continue meeting and exceeding our monthly goals. I've even recommended them to a few fellow entrepreneurs. Very excited for the future :)
Most Reviewed
Outbound Call Center
Telemarketing
Demand Gen
View all
Business Summary:
We Help Companies Grow. SalesRoads is North America's leading B2B Appointment Setting and SDR Outsourcing Firm. We generate top-of-funnel opportunities that deliver results and drive ROI.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...
$10,000+
Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.
Most Reviewed
Inbound Call Center
Virtual Receptionist
Outbound Call Center
Business Summary:
Contact One provides national 24/7 live answering services from our Arizona based call centers - We offer a full range of call center support services, Virtual Receptionist services for business looking to have their phones answered 24/7, Call Answering Service for Medical offices, we can even take appointments and triage support calls.
Industry(s):
Construction | Home Services | Healthcare | Hospitality
Business Details
Small, Medium, Enterp...
Less than $1,000
Telecom has been able to deliver consistent results through the years. They are professional, organized, client-focused, and driven. They bring trusted experience to the traditional outbound work we have asked as well as the willingness to take on other types of work if asked. With a data driven environment, Telecom will give you the facts on your campaigns while also providing potential solutions. I know I am heard as a client based on my needs and Telecom is able to bring the best results possible through our partnership.
Most Reviewed
Outbound Call Center
Telemarketing
Inbound Marketing
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Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Retail | Travel
Business Details
Small, Medium, Enterp...
$1,000–$2,000 monthly
We chose WOW24-7 as our customer support provider because of their efficient and viable solutions. Their agents have done an excellent job in providing our clients with empathetic and positive customer service. We were impressed by their ability to quickly learn about our product and industry specifics and smoothly integrate them into our team. Their professionalism and positive attitude have made the process of training and integration very easy for us. Not long after WOW24-7 started working for us our response speed increased by 30 percent and we started receiving more positive feedback from our customers regarding our service level. They’ve really been great at delivering the best customer support they could provide and winning customer loyalty for our clients.
Most Reviewed
Chat Customer Support
Outbound Call Center
Claims Processing
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Business Summary:
WOW24-7 is a customer support outsourcing provider with more than 5 years of experience. Wow24-7 helps businesses manage their customer care across multiple platforms. The service includes all the necessary for creating a successful customer support system.
Industry(s):
Travel | Startups | SaaS | Healthcare | Education | E-Commerce
Business Details
Small, Medium
$2,500–$5,000

Sage Outsource

Pompano Beach, FL, US
5.0 | 5 reviews
We’ve used Sage many times over the last 10 years and they have always surpassed our expectations. We’ve come to them at the last-minute multiple times and they’ve ramped up within a week to handle our needs and are always flexible when we need to change something on the fly. Their management team is always willing to do what it takes to succeed. They are our go-to for inbound and outbound campaigns.
Most Reviewed
Inbound Call Center
Outbound Call Center
Business Summary:
Sage Outsource Solutions is a US based boutique B2B and B2C customer contact center. Sage handles thousands of end-user contacts each day via phone, chat, email and social media channels. Available 24/7/365, we're focused on increasing the lifetime value of our client's customers.
Industry(s):
Retail | E-Commerce | SaaS | Startups | Business Services
Business Details
Small, Medium, Enterp...
$5,000+ monthly
Radius Global Solutions (RGS) has been a valued servicer for a couple of terms during my career managing agency networks, most recently since 2015. Then and now, RGS has provided competitive and compliant performance, while treating consumers with dignity and respect. Their operations staff is experienced and knowledgeable. Their client services department is exceptional.
Most Reviewed
Inbound Call Center
Outbound Call Center
Email Customer Support
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Business Summary:
When clients demand solutions to difficult customer contact challenges, Radius Global Solutions is the answer. Radius is a top provider of BPO services across all stages of the revenue lifecycle providing support services to some of the most well-respected companies in the U.S.
Industry(s):
Education | Automotive | Finance | Healthcare | Retail | Energy
Business Details
Medium, Enterp...
$10,000+

Helpware

Lexington, KY, US
5.0 | 2 reviews
We are a tech startup that has a very complex platform which requires technical expertise and top-tier support. Helpware's personable, consultative-style approach to building relationships made the process of securing and training agents on our complex curriculum effortless. The Helpware team comprised of supervisors and agents provide first class service with a personable nature. Helpware provides weekly feedback in the form of management calls that allows us to critique every aspect of their performance. In addition to the excellent results, they are always looking to improve and are very receptive to client suggestions. This is a first class operation that is worth every dollar spent. I highly recommend Helpware to any business that is looking for a white glove solution.
Most Reviewed
Knowledge Process Outsourcing
Information Technology Enabled Services
Business Summary:
Helpware builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. With offices in Lexington, Kyiv, Manila, Berlin and Guadalajara, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Industry(s):
E-Commerce | Government | Healthcare | Retail | SaaS | Business Services
Business Details
Small, Medium, Enterp...
$10,000+

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...
$10,000+
$5,000+ monthly

PATLive

Tallahassee, FL, US
Business Summary:
PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and get updates by email, text or push notification. To learn more, visit patlive.com.
Industry(s):
Attorneys | Automotive | E-Commerce | Government | Home Services | Real Estate
Business Details
Small, Medium, Enterp...

Etech Global Services

Nacogdoches, TX, US
Business Summary:
Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.
Industry(s):
Business Services | SaaS
Business Details
Enterp...

DiRAD Technologies

Clifton Park, NY, US
Business Summary:
We Help Companies Communicate Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant and Interactive Voice solutions for accessible, 24×7 services across multiple channels. Our outsourced customer care center is located in upstate New York.
Industry(s):
SaaS | Non-Profit | Hospitality | Healthcare | Government | Education
Business Details
Small, Medium, Enterp...
Less than $1,000
$250–$500 monthly

Southwest Call Center, Inc.

Lake Charles, LA, US
Business Summary:
From answering phone calls, emails, and everything in between, we can streamline your business communications. Our agents work 24/7 to make sure your customers' inquiries are responded to consistently and in a timely manner.
Industry(s):
Real Estate | Industrial | Healthcare | Government | Business Services | Attorneys
Business Details
Small
$1,000–$2,500
$250–$500 monthly

MAP Communications

Chesapeake, VA, US
Business Summary:
We are an employee-owned, US-based provider of 24 hour telephone answering services, virtual receptionist services, and customized call center solutions.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...

xtDirect LLC

Omaha, NE, US
Business Summary:
xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA outsourcing, and managed cloud call center technology.
Industry(s):
Business Services
Business Details
Small, Medium
Less than $1,000
$500–$1,000 monthly

Outsource Consultants

Saint Louis Park, MN, US
Business Summary:
Outsource Consultants is a call center advisory firm that helps companies find the perfect fit outsource call centers. Our industry experts simplify your search by matching you with BPO options that meet your exact requirements - at no charge to you!
Industry(s):
E-Commerce | Energy | Government | Healthcare | Retail | Startups
Business Details
Small, Medium

AnswerFirst

Tampa, FL, US
Business Summary:
Outsource your customer service with AnswerFirst's inbound call center & answering services. No contracts & no hidden fees. Call us now 1-800-645-2616.
Business Summary:
QCS is dedicated to being your go-to resource for high-quality B2B and B2C contacts. We provide outsourced telemarketing and inbound call center services, working on a per job, per hour, or pay for performance basis. QCS supports clients in many industries using a footprint of 15 call center locations located throughout the U.S. In business since 2007, QCS specializes in programs where a sales competency is critical for success.
Industry(s):
Business Services
Business Details
Small, Medium, Enterp...

Specialty Answering Service

King Of Prussia, PA, US
Business Summary:
Telephone answering services and call center services by SAS. 24-hour live outsourcing for fast growing companies. Prices start at $31/month. Try us FREE!

Customer Contact Services

Eden Prairie, MN, US
Business Summary:
Customer Contact Services is a call center company offering customer service, 24/7 answering & US based call center solutions your business needs. Call now!
Industry(s):
Business Services

Michigan First Credit Union

Lathrup Village, MI, US
Business Summary:
This page is managed by our marketing team. If you have a customer service issue, we want to help. However, to expedite the process, please contact our 24/7 365 Live Call Center at 800.664.3828.

AnswerConnect

Portland, OR, US
Business Summary:
Discover the best U.S.-based call answering service. Our associates work 24/7 to help your business grow.

Triniter BPO

Miami, FL, US
Business Summary:
Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously. We speak 35+ languages and our experienced employees completed
Industry(s):
Business Services | E-Commerce | Healthcare | Industrial | Retail | Startups
Business Details
Medium, Enterp...
$10,000+
$5,000+ monthly

Sunshine Comm

Miami, , US
Business Summary:
Answering services, customer support outsourcing, virtual receptionists and more, with more than 40 years of experience. Get started for free today.

Answering 365

Los Angeles, CA, US
Business Summary:
Answering365 is an award winning, U.S. based answering service for large to small business sizes. Specializing in call answering, scheduling, appointment setting, after hour, bilingual live answering services utilizing state of the art technologies.

DATAMARK

El Paso, TX, US
Business Summary:
Enterprise Companies & Government Agencies Outsource Call Contact, 311 Center Services and Backoffice Supports Such As: Digital Mailroom, Data Capture, Store, Processing, Management, and Retrieval. Let Us Plan & Optimize Your Business Process, Continui...
Industry(s):
Business Services

Unicom Teleservices

Alsip, IL, US
Business Summary:
Our live agents are on-site 24 7, allowing us to give a GREAT customer experience. As a premier Answering Service in Chicago, you our contact center services let you get more done.

31West Global Services

San Francisco, CA, US
Business Summary:
31West is one of the top call center outsourcing companies in the USA. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty. 24/7 call center outsourcing services. Contact us for free c...
Business Summary:
Call Management Resources offers US-based answering service & call center solutions 24 hours a day, 7 days a week. Call us today!
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