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Looking for the best call centers in the United States? UpCity compiles authentic reviews, company descriptions, project examples, and more into a list for you to review. Feel confident you're finding the top provider for your business.
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981 Provider(s)Last Updated: January 28, 2023
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CIENCE

Solana Beach, CA, US
4.7 | 106 reviews
We've tried to keep our lead gen efforts in the house but decided to try outsourcing it, from start to finish has been a great decision, our costs were reduced at least by half and not to mention CIENCE's data-driven approach when generating an adequate strategy. Would highly recommend it to anyone thinking about trying out a new strategy.
Most Reviewed
Email MarketingOutbound Call CenterDemand GenView all
Business Summary:
CIENCE is a leading B2B outbound marketing company. Our unique approach to lead generation, multi-channel outreach, and appointment setting have been proven to predictably fill top-of-funnel sales with highly-qualified leads.
Industry(s):
SaaS | Healthcare | Finance | Education | Construction | Business Services
Business Details
Small, Enterprise
$5,000 or more
UpCity Diamond Sponsor

SalesRoads

Boca Raton, FL, US
5.0 | 25 reviews
After much diligence, I chose SalesRoads to be our outbound SDR firm for a Fortune 500 manufacturing firm I was consulting for. I found Salesroads to be extremely efficient and empathetic to the customer’s needs. They also quickly picked up our results vision and made that vision their own.
Most Reviewed
Outbound Call CenterTelemarketingDemand GenView all
Business Summary:
SalesRoads is an award-winning B2B sales outsourcing firm providing appointment setting and lead generation services. We empower businesses of all sizes to reach their goals by providing targeted leads, a predictable pipeline, and stronger revenue.
Industry(s):
SaaS | Industrial | Business Services | Construction | Energy
Business Details
Small, Medium, Enterprise
$10,000 or more
UpCity Diamond Sponsor

Intelemark

Scottsdale, AZ, US
5.0 | 2 reviews
Intelemark has acted as a partner, not a vendor, from the very start. Many people don't even realize they are being called by someone outside our organization. Intelemark is as invested in providing superior customer service, to our company and those they call, as we are. Everyone at Intelemark, from the CEO on down, has been extremely responsive to requests and questions, even setting up a conference call to be sure all my questions were answered and concerns addressed.
Most Reviewed
Outbound Call CenterLead GenerationTelemarketing
Business Summary:
For 22+ years, Intelemark has been one of the leaders in the appointment setting/lead generation industry as a result of exceptionally high standards for campaign execution, our proprietary software application, and continuity of the team who executes the campaigns.
Industry(s):
Business Services | Education | Finance | Healthcare | Industrial | SaaS
Business Details
Medium, Enterprise
UpCity Platinum Sponsor
Excellent service, dynamic data entry initial works, excellent user friendly environment; Blessed to connect! *let’s see what transpires after a season of employ….
Most Reviewed
Virtual ReceptionistAppointment SettingInbound Call CenterView all
Business Summary:
Our 24/7 live people-powered call answering service ensures your customers receive personalized support in every call. We can assist you with appointment scheduling, qualifying leads, and more. We proudly serve successful businesses of all sizes, from start-ups to multinational organizations.
Industry(s):
Real Estate | Non-Profit | Finance | Dental | Construction | Attorneys
Business Details
Small, Medium
UpCity Platinum Sponsor

APEX Call Centers

Fort Lauderdale, FL, US
5.0 | 4 reviews
It was an experience that I can recommend to other fellow entrepreneurs, is one of the best options in call center, excellent management, excellent treatment with employees, no doubt I will choose them again.
Most Reviewed
Outbound Call CenterInbound Call CenterData EntryView all
Business Summary:
APEX was founded to provide businesses of all kinds a full-service center where they can have all their needs met. With over 6 strategic locations with qualified and trained employees in US, Mexico, and Philippines, we strive to create a partnership with our clients built on expertise and trust.
Industry(s):
Government | Healthcare | Business Services | Education | Finance
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
UpCity Gold Sponsor
Contact One handles all the after hour and holiday calls for our real estate and property management company, and they have been an excellent resource. In our business, emergencies can happen anytime, and it's a great relief to have Contact One on call 24/7. Our tenants and owners take comfort in having a live person available to them anytime, and our staff can get some needed rest at night.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
Contact One provides national 24/7 live answering services from our Arizona based call centers - We offer a full range of call center support services, Virtual Receptionist services for business looking to have their phones answered 24/7, Call Answering Service for Medical offices, we can even take appointments and triage support calls.
Industry(s):
Home Services | Construction | Hospitality | Healthcare
Business Details
Small, Medium, Enterprise
Less than $1,000
Had another answering service that was twice as much and at least only half as effective and accurate. Brianna Quiroga stays on top of everything for us. I even received a phone call b/c a client was at the office with a retainer fee and enabled me to connect with the client. The messages make sense, the names are right - I absolutely would recommend LEX to everyone!
Most Reviewed
Virtual ReceptionistInbound Call CenterCustomer Relationship ManagementView all
Business Summary:
LEX Reception is a legal reception service dedicated to helping people and the planet. With almost 10 years of experience, we support law firms in building strong relationships with leads and clients. We’re committed to giving back, pledging 1% to protect endangered species.
Industry(s):
Business Services | Attorneys
Business Details
Small, Medium, Enterprise
Less than $500, monthly
The SupportYourApp team is a tremendous help. During our search, we looked for a support partner that would be able to let us focus on our growth and expansion, which is exactly what SupportYourApp provides us with. Especially the possibility to quickly add different languages made the decision easy for us. At the moment we have 2 support consultants on our team. They provide support in Dutch and French and speak fluently English which we use as a common language. Besides taking care of our customers, they also support our own workload, which allows us to concentrate on our inner business goals and plans. In addition to their independent work with our customers on various channels, they integrated very well into our team where they contribute with their own ideas and experiences. We are very grateful to SupportYourApp for helping us with our tasks and processes and, last but not least, our customers.
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call CenterView all
Business Summary:
SupportYourApp provides scalable and flexible 24/7 customer support and service to the tech companies around the globe. Our team speaks 55 languages. We support products with different flow and with different needs to make sure they have the resources to grow and develop.
Industry(s):
Retail | E-Commerce | Business Services | Startups | Healthcare | SaaS
Business Details
Small, Medium, Enterprise
$1,000 or more
$1,500 or more, monthly

Martal Group

San Francisco, CA, US
5.0 | 10 reviews
I appreciate the Martal Team. They took the time to learn what we sell. As a result our sales funnel is filling up faster than expected with a nice percentage of flips.
Most Reviewed
Marketing Consulting/StrategyDigital MarketingEmail MarketingView all
Business Summary:
Martal is your on demand sales partner, servicing B2B tech companies in US and Canada, generating them qualified leads, providing support staff and services right through to signed contracts. Our fractional sales executives and account managers will help your team build your sales funnel.
Industry(s):
SaaS | Finance | E-Commerce | Business Services
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
Although we are in the beginning of transitioning our agency over to WELLReceived, I would have to say in researching different companies, Tiff Greene at WELLReceived was the only one who reached out to me immediately to inform me of their services and how they may be able to help our small non-profit agency. She was informative and continued with follow up and anything we requested she was prompt to return an answer! Her customer service is TOP NOTCH!!! I look forward to implementing their services and if she is any indication on how their customer service is, we will be very pleased!! *****
Most Reviewed
Inbound Call CenterVirtual ReceptionistOutbound Call Center
Business Summary:
WellReceived provides 24/7 medical reception services to medical professionals. WellReceived helps you make time for the things that matter most.
Industry(s):
Healthcare
Business Details
Small, Medium

Helpware

Lexington, KY, US
5.0 | 9 reviews
It has been a pleasure working with Helpware, they have really taken a lot of the day to day tasks off my plate. Their customer service and support are excellent. They have really helped me grow my business.
Most Reviewed
Knowledge Process OutsourcingData EntryOutbound Call CenterView all
Business Summary:
Helpware builds customized teams in Customer Service and Back-Office for industry-leading startups and modern companies. With offices in the USA, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success.
Industry(s):
Startups | Finance | E-Commerce | Government | Healthcare | SaaS
Business Details
Small, Medium, Enterprise
$5,000 or more
$5,000 or more, monthly
Amazing call center service provider company in USA. Highly recommended!!!!
Most Reviewed
Inbound Call CenterOutbound Call CenterLead GenerationView all
Business Summary:
At GetCallers, we are always here to help you achieve phenomenal growth by leveraging our low cost Inbound/Outbound Callers. Call us now! GetCallers helps companies to save money, increase leads, scale incredibly fast with our outbound/inbound callers, appointment setters, Virtual Call Center.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly
We've been fortunate to have worked with Telecom for a little over a year now. We were won over by the CEO's tact and deep knowledge of the call center space. Jon and his excellent team of managers and agents have been a difference maker for us. Jon is extraordinarily accommodating to our requests and for the CEO of the company, is always available to speak with us. The management team is diligent, responsive and highly engaged; not to mention kind and fun to work with! We're very pleased with the managers assigned to our campaign. We’ve been just as fortunate with the agents. They're very adaptable, learn quickly and are welcoming of feedback. Don’t hesitate in hiring Telecom for your venture. You’d be glad you did!
Most Reviewed
Outbound Call CenterInbound Call CenterTelemarketingView all
Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Travel | Retail | E-Commerce | Energy | Government | Hospitality
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly

Sage Outsource

Pompano Beach, FL, US
5.0 | 6 reviews
After working with Sage for a little over a year, I can say that not only are they efficient and also very professional.
Most Reviewed
Inbound Call CenterOutbound Call Center
Business Summary:
Sage Outsource Solutions is a US based boutique B2B and B2C customer contact center. Sage handles thousands of end-user contacts each day via phone, chat, email and social media channels. Available 24/7/365, we're focused on increasing the lifetime value of our client's customers.
Industry(s):
Retail | Startups | SaaS | E-Commerce | Business Services
Business Details
Small, Medium, Enterprise
$5,000 or more, monthly
We've been working Squeeze for years, and I have nothing but great things to say about them. Carson and crew run an excellent shop!
Most Reviewed
Outbound Call CenterTelemarketingDemand GenView all
Business Summary:
Squeeze is the leader in Sales Experience. We enable brands to convert more marketing leads, and budget into sales ready opportunities. Simply put... We will help you convert more of your leads into sales.
Industry(s):
SaaS | Home Services | Healthcare | Finance | Business Services
Business Details
Medium, Enterprise
$10,000 or more
Radius Global Solutions (RGS) has been a valued servicer for a couple of terms during my career managing agency networks, most recently since 2015. Then and now, RGS has provided competitive and compliant performance, while treating consumers with dignity and respect. Their operations staff is experienced and knowledgeable. Their client services department is exceptional.
Most Reviewed
Inbound Call CenterOutbound Call CenterEmail Customer SupportView all
Business Summary:
When clients demand solutions to difficult customer contact challenges, Radius Global Solutions is the answer. Radius is a top provider of BPO services across all stages of the revenue lifecycle providing support services to some of the most well-respected companies in the U.S.
Industry(s):
Energy | Retail | Healthcare | Finance | Automotive | Education
Business Details
Medium, Enterprise
$10,000 or more

AnswerForce

Portland, OR, US
Business Summary:
AnswerForce is your front office away from the office. Get local live receptionists to help answer your calls, book more appointments, and capture leads 24/7, or after hours.
Industry(s):
Home Services | Construction | Business Services
Business Details
Small, Medium, Enterprise
Less than $500, monthly
Online VA Team has been a tremendous help in the management of our BBQ Association. We highly recommend them for customer service.
Most Reviewed
Data EntryBack Office ServicesEmail Customer SupportView all
Business Summary:
Scale your growing company by hiring remote co-workers and virtual assistant services. Working with our dedicated Virtual Assistant teammates will allow you to get away from your busy day-to-day time consuming tasks, and bring you extra time to focus on your business!
Industry(s):
Travel | SaaS | Non-Profit | Healthcare | E-Commerce | Business Services
Business Details
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly

HelloSells

Portland, OR, US
Business Summary:
Putting you in the lead. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead response, lead capture, lead qualification and appointment booking to boost their conversion rate. Check out our website for more details.
Industry(s):
Finance | Business Services | Home Services | Real Estate
Business Details
Small, Medium
Less than $500, monthly

ROI Call Center Solutions

American Fork, UT, US
Business Summary:
ROI Call Center Solutions offers more than virtual answering services. We can partner with you as you make improvements to your sales, customer service, customer support, and reduce expenses. Whether in retail, financial services, direct marketing, or another industry, we have the call center solution you need.

XACT Call Centers

Orlando, FL, US
Business Summary:
XACT has provided contact center solutions on a national and international basis for more than 20 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. Our services include inbound and outbound telephone support, email management, and Web Chat services.
Industry(s):
Business Services
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly
i use posh to answer calls from prospective clients. i really like seeing the dialouge tree that posh has when a customer calls in, i feel i know how my customers are being treated and that makes me extra confident in the service
Most Reviewed
Virtual ReceptionistInbound Call CenterOutbound Call Center
Business Summary:
We answer your calls, so you can answer what calls you. Our professional team of Live Virtual Receptionists are ready to answer your calls and schedule your appointments, so you can focus on other important aspects of your business.
Industry(s):
Startups | Real Estate | Attorneys | Business Services | Healthcare
Business Details
Small
We chose WOW24-7 as our customer support provider because of their efficient and viable solutions. Their agents have done an excellent job in providing our clients with empathetic and positive customer service. We were impressed by their ability to quickly learn about our product and industry specifics and smoothly integrate them into our team. Their professionalism and positive attitude have made the process of training and integration very easy for us. Not long after WOW24-7 started working for us our response speed increased by 30 percent and we started receiving more positive feedback from our customers regarding our service level. They’ve really been great at delivering the best customer support they could provide and winning customer loyalty for our clients.
Most Reviewed
Chat Customer SupportOutbound Call CenterClaims ProcessingView all
Business Summary:
WOW24-7 is a customer support outsourcing provider with more than 5 years of experience. Wow24-7 helps businesses manage their customer care across multiple platforms. The service includes all the necessary for creating a successful customer support system.
Industry(s):
Travel | Startups | SaaS | Healthcare | Education | E-Commerce
Business Details
Small, Medium
$2,500 or more

Alert Communications

Camarillo, CA, US
Business Summary:
Alert Communications supports law firms and legal marketing agencies nationwide by reducing missed calls, screening potential clients to identify the right cases and opportunities and converting those opportunities into paying clients. The goal? Grow law firm revenue.
Industry(s):
Business Services | Attorneys
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly

PATLive

Tallahassee, FL, US
Business Summary:
PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and get updates by email, text or push notification. To learn more, visit patlive.com.
Industry(s):
Home Services | Government | E-Commerce | Automotive | Attorneys | Real Estate
Business Details
Small, Medium, Enterprise

DiRAD Technologies

Clifton Park, NY, US
Business Summary:
We Help Companies Communicate Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant and Interactive Voice solutions for accessible, 24×7 services across multiple channels. Our outsourced customer care center is located in upstate New York.
Industry(s):
Education | Government | Healthcare | Hospitality | Non-Profit | SaaS
Business Details
Small, Medium, Enterprise
Less than $1,000
Less than $500, monthly

Etech Global Services

Nacogdoches, TX, US
Business Summary:
Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.
Industry(s):
SaaS | Business Services
Business Details
Enterprise

MicahTek, Inc.

Broken Arrow, OK, US
Business Summary:
MicahTek serves as the customer service center for non-profit and for-profit organizations through the many outsourced business solutions we provide.

DCM Moguls

Thousand Oaks, CA, US
5.0 | 2 reviews
One of the best and honest companies i worked with in the past 5 years. I got exactly what they said i would get with in 12 month and as of now i am staying with them for the past 3 years!!!. Thanks guys to helping me raise my business 75% and take it to the next level !! Your linked in and pay per call is Best of the Best. I already sent yiu btw 3 more referrals in the past 45 days . Please help them the same way.
Most Reviewed
Reputation ManagementVideo ProductionDigital MarketingView all
Business Summary:
DCM Mogul specializes in organic SEO and website marketing. We don’t just design an aesthetically pleasing website for you and leave things to chance. We make sure that your potential customers and clients will see that website and come back to it time and again.
Industry(s):
Real Estate | Fitness | Dental | Attorneys
Business Details
Medium
$1,000 or more
$1,500 or more, monthly

Southwest Call Center, Inc.

Lake Charles, LA, US
Business Summary:
From answering phone calls, emails, and everything in between, we can streamline your business communications. Our agents work 24/7 to make sure your customers' inquiries are responded to consistently and in a timely manner.
Industry(s):
Attorneys | Business Services | Government | Healthcare | Industrial | Real Estate
Business Details
Small
$1,000 or more
Less than $500, monthly
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