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Reviews & Profile for Radius Global Solutions

   

4.6 | 5 verified reviews |

 
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When clients demand solutions to difficult customer contact challenges, Radius Global Solutions is the answer. Radius is a top provider of BPO services across all stages of the revenue lifecycle providing support services to some of the most well-respected companies in the U.S.

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Services We Provide (6)

Customer Relationship ManagementOutbound Call CenterInbound Call CenterBack Office ServicesChat Customer SupportEmail Customer Support

Business Overview

Medium, Enterprise

$10,000 or more

B2C, B2B

International

100+

$10M+

Technologies We Support (3)

AdobeMicrosoft OfficeSalesforce

Industry Expertise (6)

AutomotiveEducationEnergyFinanceHealthcareRetail
Wayne Nielson
Dir, A/R and Vendor Management

5/5 | April 13, 2021

Verified Reviewer
Director of External Agency Network

5/5 | April 16, 2021

Jeff Kacirek
Senior Director

4/5 | April 8, 2021

Wayne Nielson
Dir, A/R and Vendor Management

5/5 | April 13, 2021

Verified Reviewer
Director of External Agency Network

5/5 | April 16, 2021

Jeff Kacirek
Senior Director

4/5 | April 8, 2021

Wayne Nielson
Dir, A/R and Vendor Management

5/5 | April 13, 2021


What Makes Us Different?

We help you solve your challenges by focusing on your pain points, not just offering off-the-shelf or cookie-cutter applications. Our solutions are designed around your brand and culture, with a keen focus on Customer satisfaction and compliance. Our approach reflects a strong foundation of industry experience, along with unparalleled attention to the constantly changing needs of today’s highly mobile Customers. Radius provides solutions that consistently exceed our competition – in Customer satisfaction and results. We are results-driven but always focused on the Customer experience.

Our success in the business process outsourcing industry has always been driven by the same principles:

·         Hire the right people for the job

·         Educate them

·         Give them the tools they need to be successful

·         Treat them with respect

At Radius, we combine a well-educated global workforce, a value-added approach, and leading-edge technology to provide our clients with optimal scalability and choice in meeting their unique challenges. We work in partnership with you to introduce and refine customized solutions to drive more revenue, increase efficiencies, improve the customer experience, and solve problems.

Radius offers a comprehensive suite of services through Voice, Chat, Email, and Text.

The Radius Difference

In a highly competitive market, our clients demand outstanding results and we deliver those results daily. That’s the Radius Global Solutions difference.

Radius Global Solutions is one of the most knowledgeable and experienced brands in the industry.

·         Executive Team has been together for 25 years

·         Key leaders with deep customer service experience

·         Fresh talent and insights from strategic acquisitions

·         Consistent achievement of client goals

The team at Radius has extensive experience supporting a variety of different custom programs for some of the best-known consumer brands in the United States.