We help you solve your challenges by focusing on your pain points, not just offering off-the-shelf or cookie-cutter applications. Our solutions are designed around your brand and culture, with a keen focus on Customer satisfaction and compliance. Our approach reflects a strong foundation of industry experience, along with unparalleled attention to the constantly changing needs of today’s highly mobile Customers. Radius provides solutions that consistently exceed our competition – in Customer satisfaction and results. We are results-driven but always focused on the Customer experience.
Our success in the business process outsourcing industry has always been driven by the same principles:
· Hire the right people for the job
· Educate them
· Give them the tools they need to be successful
· Treat them with respect
At Radius, we combine a well-educated global workforce, a value-added approach, and leading-edge technology to provide our clients with optimal scalability and choice in meeting their unique challenges. We work in partnership with you to introduce and refine customized solutions to drive more revenue, increase efficiencies, improve the customer experience, and solve problems.
Radius offers a comprehensive suite of services through Voice, Chat, Email, and Text.
The Radius Difference
In a highly competitive market, our clients demand outstanding results and we deliver those results daily. That’s the Radius Global Solutions difference.
Radius Global Solutions is one of the most knowledgeable and experienced brands in the industry.
· Executive Team has been together for 25 years
· Key leaders with deep customer service experience
· Fresh talent and insights from strategic acquisitions
· Consistent achievement of client goals
The team at Radius has extensive experience supporting a variety of different custom programs for some of the best-known consumer brands in the United States.