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Reviews & Profile for Helpware

   

5.0 | 5 verified reviews |

 
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Helpware builds customized teams in Customer Service and Back-Office for industry-leading startups and modern companies. With offices in the USA, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success.

Services We Provide (13)

AnnotationBack Office ServicesChat Customer SupportCustomer Relationship ManagementEmail Customer SupportImage AnnotationVirtual ReceptionistVirtual AssistantTelemarketingOutbound Call CenterMedical BillingInbound Call CenterData Entry

Business Overview

Small, Medium, Enterprise

$5,000 or more

$5,000 or more, monthly

B2B

International

100+

$10M+

Technologies We Support (16)

Active CampaignAdobeAdobe Creative SuiteAdobe PremierDrupalGoogle AnalyticsHTMLHubspotMail ChimpMicrosoft OfficeNetSuiteShopifyWixWooCommerceWordPressZenDesk

Industry Expertise (6)

E-CommerceFinanceGovernmentHealthcareSaaSStartups
Noah McKeown
GM - ECommerce

5/5 | September 17, 2021

Chris Newton
Project Manager

5/5 | June 6, 2022

Lauren Bundy
Customer Experience Manager

5/5 | August 13, 2021

Noah McKeown
GM - ECommerce

5/5 | September 17, 2021

Chris Newton
Project Manager

5/5 | June 6, 2022

Lauren Bundy
Customer Experience Manager

5/5 | August 13, 2021

Noah McKeown
GM - ECommerce

5/5 | September 17, 2021


What Makes Us Different?

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.

Helpware builds customized teams in Customer Service and Back-Office for industry-leading startups and modern companies. With offices in the USA, Ukraine, Philippines, Germany, Poland, Albania, Puerto Rico, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.