Reviews & Profile for Sage Outsource

We’ve used Sage many times over the last 10 years and they have always surpassed our expectations. We’ve come to them at the last-minute multiple times and they’ve ramped up within a week to handle our needs and are always flexible when we need to change something on the fly. Their management team is always willing to do what it takes to succeed. They are our go-to for inbound and outbound campaigns.

The Sage team has been handling 80+% of our inbound voice and chat communication as well as close to 60% of our outbound customer engagement and dunning calls. Our account management team is responsive and effective. The agents they've assigned to us have exceptional service instincts and provide great customer experience. We value our relationship with Sage Outsource greatly.

After working with Sage for a little over a year, I can say that not only are they efficient and also very professional.

We’ve used Sage many times over the last 10 years and they have always surpassed our expectations. We’ve come to them at the last-minute multiple times and they’ve ramped up within a week to handle our needs and are always flexible when we need to change something on the fly. Their management team is always willing to do what it takes to succeed. They are our go-to for inbound and outbound campaigns.