Reviews & Profile for Bluechip Call Center
5.0 | 8 verified reviews |
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Back Office Support Services
5/5 | March 17, 2021
Much better services than our previous call center partner It has been a truly remarkable experience with our new partner Bluechip Call Center. They have been much better than our previous call center partner and maintained very high ratings throughout their short tenure. I really like the personalized experience that they are able to provide because of their tremendous technical proficiency in IVR technology. Overall we are happy with our journey so far, although AHT could be a little better.
5/5 | April 16, 2021
Very consistent services for long-term customer outsourcing BlueChip Call Center’s relationship with our company has always been very good. For nearly 2 years, we are using their customer support solutions and there has hardly been any dip in the level of quality. Bluechip is very good at forging strong bonds with customers and building good relationships. We can’t imagine our business success without their support.
Executive
5/5 | February 26, 2021
As our new call center partner, we are impressed by the performance of Bluechip Call Center. They have helped us in every way. The CSAT is much better and the FCR percentage is also high. AHT does need some improvement though, but overall we are quite happy with their way of working. Their agents speak fluent English and our customers like them very much.
Back Office Support Services
5/5 | March 17, 2021
Much better services than our previous call center partner It has been a truly remarkable experience with our new partner Bluechip Call Center. They have been much better than our previous call center partner and maintained very high ratings throughout their short tenure. I really like the personalized experience that they are able to provide because of their tremendous technical proficiency in IVR technology. Overall we are happy with our journey so far, although AHT could be a little better.
5/5 | April 16, 2021
Very consistent services for long-term customer outsourcing BlueChip Call Center’s relationship with our company has always been very good. For nearly 2 years, we are using their customer support solutions and there has hardly been any dip in the level of quality. Bluechip is very good at forging strong bonds with customers and building good relationships. We can’t imagine our business success without their support.
Executive
5/5 | February 26, 2021
As our new call center partner, we are impressed by the performance of Bluechip Call Center. They have helped us in every way. The CSAT is much better and the FCR percentage is also high. AHT does need some improvement though, but overall we are quite happy with their way of working. Their agents speak fluent English and our customers like them very much.
Back Office Support Services
5/5 | March 17, 2021
Much better services than our previous call center partner It has been a truly remarkable experience with our new partner Bluechip Call Center. They have been much better than our previous call center partner and maintained very high ratings throughout their short tenure. I really like the personalized experience that they are able to provide because of their tremendous technical proficiency in IVR technology. Overall we are happy with our journey so far, although AHT could be a little better.
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