Reviews & Profile for Unity Communications
5.0 | 10 verified reviews |
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Services We Provide (6)
Business Overview
Small, Medium, Enterprise
Less than $1,000
$500 or more, monthly
B2B
International
100+
$5M–$10M
Technologies We Support (8)
Industry Expertise (5)
Digital Strategist
5/5 | March 15, 2021
Unity Communications has been an essential tool in helping my company grow. We were looking to expand our number of resources globally and they helped us immensely. The process was easy to follow, the communication was spot on, and the resources found have been excellent.
Retail
5/5 | September 5, 2024
Unity Communications’ efforts have resulted in improved customer satisfaction scores and positive reviews, meeting expectations. They’ve been accessible and responsive throughout the partnership. Their positive attitude and committed approach are impressive.
Relationship Manager.
5/5 | January 7, 2021
Unity Communications provides the back end support for our Tier 1 customer service and tech support for our software as a service (Saas) and is simply amazing. We were able to increase our engagement time with our customers as Unity Communications took care of all of the customer service, Zendesk tickets, tech support, and will call customers to schedule important project managemet tasks. The level of professionalism and skills are a great way to provide support for your customers.
Digital Strategist
5/5 | March 15, 2021
Unity Communications has been an essential tool in helping my company grow. We were looking to expand our number of resources globally and they helped us immensely. The process was easy to follow, the communication was spot on, and the resources found have been excellent.
Retail
5/5 | September 5, 2024
Unity Communications’ efforts have resulted in improved customer satisfaction scores and positive reviews, meeting expectations. They’ve been accessible and responsive throughout the partnership. Their positive attitude and committed approach are impressive.
Relationship Manager.
5/5 | January 7, 2021
Unity Communications provides the back end support for our Tier 1 customer service and tech support for our software as a service (Saas) and is simply amazing. We were able to increase our engagement time with our customers as Unity Communications took care of all of the customer service, Zendesk tickets, tech support, and will call customers to schedule important project managemet tasks. The level of professionalism and skills are a great way to provide support for your customers.
Digital Strategist
5/5 | March 15, 2021
Unity Communications has been an essential tool in helping my company grow. We were looking to expand our number of resources globally and they helped us immensely. The process was easy to follow, the communication was spot on, and the resources found have been excellent.
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What Makes Us Different?
Our mission is to provide the most flexible, dynamic, cost-effective, and comprehensive BPO strategy to our stakeholders. We are committed to taking care of our partners' best interests and never demand long term contracts. We offer a 30-day back office team program with A/B testing for startups and only require 1 FTE for our engagement. With Unity Communications - you have both on-shore and off-shore management teams calibrating your SLA's daily goals while working with your team to maximize efficiency. We excell at global team building and have many clients that can attest that after our pilot period, your on-shore team will be thrilled and excited to have us handing their tasks. We do not just offer excellent outsourcing services to our clients with the globally competent staff we provide, we are also committed to helping them succeed and exceed their mission goals.