Top IT Service Consultants in San Diego, CA

I'm an IT Consultant and I've worked with Managed Solutions for a few of my clients' projects. Dennis has been my rep and Alexis has been our Channel Manager. I work with probably 200+ vendors across the IT spectrum, and while I don't often do Microsoft projects, when I do, Dennis & Alexis are the first people I reach out to. They have a genuine understanding of customer needs, an empathy that helps the customer handle a large a complex project, and prompt responses via phone/email allow projects to go off without a hitch.

Evan and John are fantastic in knowledge and response. They have complete IT managed services for our company and have provided superior service in comparison to previous providers.

Michael and his excellent staff have helped me and my small law office with everything from setting up new computers and networks to dealing with reformatting replacing hard drives to recommending various software and fixing hardware and operating problems. They are extremely competent and service-oriented and act with speed and urgency when called for. I would highly recommend him.

We required a full redesign of our website to have a more cohesive aesthetic, better content and page layout, and a more responsive, enjoyable user experience. We had progress updates throughout the scope of work. The plan of action for the site creation was clear of what we should expect and always delivered. The site, overall, did take longer to finish than our intended target, however, they usually did deliver the updates to us when they projected.

Meriplex—it wasn’t that hard to keep us a happy and loyal customer! The IT company you acquired, CPI Solutions, did it seamlessly for years. When Meriplex took over, service plummeted immediately. We were never assigned an account manager, meaning there was no point of contact, no accountability, and no one ensuring our needs were met. Response times became unacceptable, and unresolved issues piled up with no clear resolution. The breaking point came when Meriplex left our entire company down for over eight hours due to a botched firewall transition. Their team was completely unaware of the change and had no plan to resolve it. After hours of waiting with no answers, I had no choice but to seek another IT provider, who fixed the issue within minutes. When I raised my concerns, I was met with silence and indifference. I escalated multiple times, but my complaints fell on deaf ears. And now? Instead of acknowledging their failures, Meriplex has trapped us in legal disputes over termination fees they refused to disclose upfront. They deceptively got us to sign a new contract by bundling existing services into a cybersecurity proposal—without making it clear we were committing to an entirely new agreement. These fees were never mentioned during our 60-day transition period but conveniently surfaced only after we had fully exited their services. Meriplex represents everything wrong with IT acquisitions. CPI Solutions ran a highly responsive, customer-first operation for years. Meriplex had one job: Don’t break what was already working. Instead, they have shown zero accountability, poor service, and predatory contract practices. If you’re considering Meriplex, learn from our mistake and look elsewhere. We would have gladly remained a long-term customer had they provided even a fraction of the care that CPI Solutions did—but instead, they drove us away and are now trying to squeeze us for fees.

Before hiring IT Connect 360, we had computer and network problems at Twin Oaks Animal Hospital that would cripple our business. Since hiring IT Connect 360, it's akin to having our very own IT department that's ready to swoop in when there's a malfunction, as well as anticipate problems before they happen. Jason and Joe have always been pleasant and professional to deal with, and they really know their stuff. We also hired IT Connect 360 to design and cable our network at our new facility. I highly recommend IT Connect 360 for any company's IT related needs.