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1775 HANCOCK ST, #110
SAN DIEGO, CALIFORNIA 92110
+1 858-429-3000

Business Summary

Number of employees
51–99
Commercial Focus
B2B
Service Area
National
5 Reviews in Total
60%
40%
0%
0%
0%
100%
Positive

About Managed Solution

Managed Solution is a nationally-recognized Microsoft Partner of the Year and the largest, leading IT service provider in San Diego. As a Top 1% Microsoft Cloud Solution Provider, we offer a US based 24/7/365 IT help desk that provides nation-wide support as well as onsite consulting and support.

What makes us different

Our service delivery team focuses on business solutions, and not just products. Our white glove approach is customized for each business we work with, not a one size fits all, no matter what type of solution we are deploying. 

Between the technical competencies achieved through multiple certifications, the attention to detail, and tailored guidance, our solutions are built looking at all options and features and dialed in to fully support the organization's objectives and goals. We aim to create a scalable and flexible solution that allows you to grow and one that will grow with you. Additionally, we look at IT as a revenue driver and provide consulting and guidance on where to eliminate wasted IT spend and where to invest to see an actual return.

We are open 24/7/365 days a year, so we are here for you no matter when you need us. When you call, we answer and we abide by 3 main customer principles:

1. Your success is our success

2. Every touchpoint is a chance to delight

3. Execute with excellence and a smile

What We Do

  • Cloud Computing
  • IT Managed Services
  • Staff Augmentation

Our Work

Location
Managed Solution Reviews
04/08/2021
Validated by UpCity

What did you like best?

What did you like least?

Overall Experience

Managed Solutions has ALWAYS been attentive and efficient with our staff, very courteous as well.

Managed Solution replied to this review

Thanks, Cassandra! We appreciate you taking the time to review and look forward to continuing to exceed your expectations!
Validated by UpCity
Communication
9/10
Knowledge
9/10
Budgets
$2k - $5k
$2k - $5k
more...

Overall Experience

They are professional, helpful and pro-active with our needs and requests. Any issue that is escalated is handled right away to quick resolution.

Managed Solution replied to this review

Thanks so much for the kind review! We always aim for quick turnaround times so you can get back to doing what you do best!
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
Unknown
more...
IT Managed Services

Overall Experience

Lee at Managed Solutions was so incredibly helpful and patient! He successfully managed to walk us through troubleshooting our issue, so that it would not be a further hindrance to our workflow. He was so patient in working on multiple computers, under the same phone call, and answering all of our questions and concerns. Great customer service!!!

Managed Solution replied to this review

Thank you for taking the time to review! We agree, Lee is a wonderful addition to our amazing team. We're glad he's always there to help you out!
03/11/2021
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
$2k - $5k
more...
Data Backups
IT Managed Services
Infrastructure

Overall Experience

We have entrusted Managed Solution to provide our company with complete, end-to-end solutions for all of our technology needs since 2019. Our Platinum Support Plan encompasses server and workstation monitoring, helpdesk and remote/onsite support services as well as a multitude of other services that leave all technical recommendations for data management and security to Managed Solution. During these past few years, we have always received excellent support from their entire team. They have been very responsive to our issues/inquiries and provided the technical support necessary to resolve the problem(s). They are also very patient with our technically-challenged employees which is very helpful when dealing with issues that can slow down productivity.

Managed Solution replied to this review

Hi Susan, thank you so much for your lovely review. What a great 2 years it's been! We look forward to continue exceeding your expectations for years to come. Thanks, again!
02/22/2021
Validated by UpCity
Communication
8/10
Knowledge
8/10
Budgets
$10k+
$5k+
more...
IT Managed Services

Overall Experience

Working with the Managed Solution team has been easier than with our previous Managed Service Provider (MSP). Ticket handling and detail are very good. My users are happier and it frees me up to work on strategic projects. We are working with them to get better reporting which has improved over time.

Managed Solution replied to this review

Thanks so much for your review, Dan! We’re glad to hear you’re able to focus on more strategic initiatives while we support the daily operations. And our ultimate goal is to improve the end user experience so we’re so glad your users are happy. Please let us know what else we can do to support you!