Top Managed Service Providers in San Jose, CA

Our organization was concerned about ransomware attacks and phishing scams, so we required TruAdvantage to train our staff on how to protect their data. First, they assessed our existing security measures, identified areas of concern, and devised an action plan for enhancement. Subsequently, they furnished us with ransomware and phishing protection software, addressing vulnerabilities in areas we were previously unaware of. They implemented patch management to ensure our new security system undergoes regular network assessments and updates for ongoing protection. Furthermore, they initiated an extensive training program to equip our team with the knowledge needed to navigate our new safety protocols and measures. While they provided all the necessary materials, the training sessions were conducted remotely due to their location in a different part of the country than us.

ZAG Technical Services has been very helpful to our firm for over 10 years. Their team serves as our Managed Security Services Provider(MSSP) and takes full ownership and responsibility for any Ransomware Recovery Incident Response, in the event of an issue, for no additional cost. Better than a cyber insurance policy that only covers the cost of calculated financial harm, without actually covering the cost of Data Recovery and System Rebuild. Many companies call themselves MSPs, including copier dealers, phone system resellers, and even internet service providers such as A&T and Comcast. None of them know what they are doing compared to a Certified Managed Security Services Provider such as ZAG Technical Services. Beyond the fixed fee all-encompassing 24x7 prevention, protection, and IT support coverage ... ZAG also provides a fractional or virtual CIO to each client. This allows our firm to get their senior IT director level executives to help us plan better, budget more effectively, and leverage technology to help us do more, be more, and scale our team exponentially.

Ed and his staff are great. They always answer our calls and respond very quickly. Great company to work with.