Top User Experience (UX) Companies in New York

I have the pleasure of working with Kristin Goins at SmartSites, and I cannot recommend her highly enough. As the Project Manager and Web Design Team Lead, Kristin consistently demonstrated exceptional leadership, creativity, and dedication to delivering outstanding results. From the outset, Kristin took the time to understand our vision and goals, ensuring that every aspect of our project was aligned with our objectives. Her ability to translate our concepts into actionable plans was impressive, and she kept the team focused and motivated throughout the process. Kristin’s communication skills are top-notch; she provided regular updates and was always available to address any questions or concerns. Her collaborative approach fostered a positive team environment, making it easy for everyone to contribute their ideas and expertise. The results are exceeding our expectations, thanks to Kristin's keen eye for design and attention to detail. She ensured that our website was not only visually stunning but also user-friendly and optimized for performance. Overall, working with Kristin is a fantastic experience. She is a true asset to the SmartSites team, and I look forward to collaborating with her on future projects. If you’re seeking a skilled Project Manager and Team Lead who can elevate your web design efforts, Kristin is the one to go to!

Throughout our partnership, we have been truly impressed by the level of dedication, professionalism, and creativity demonstrated by the Major Tom team. Your team's commitment to understanding our brand and objectives has resulted in exceptional campaigns and innovative ideas. The SaleFish team genuinely appreciates the time and effort invested in crafting such remarkable work. Your agency's dedication and passion for delivering exceptional work are qualities we highly admire, and we will keep you in mind for any future projects that may align with your expertise. Please extend our thanks to your entire team for their hard work, professionalism, and commitment. Cindy Lloyd Director of Sales and Customer Success at SaleFish https://salefish.app/

Lounge Lizard is a great company to work with! When we started looking for a website company to design our new website, Lounge Lizard's work spoke for itself plus they were very clear on the process. We looked at other providers, but the designs were elevated when it came to Lounge Lizard. The project process of getting the new site up with all the content was fluid. They use a great collaborative tool that made the process easy, and the meetings kept us involved and up to date with all edits. The finished product was exactly what we wanted. The team at Lounge Lizard are the best! Everyone we worked with was easy to work with and super helpful, even after production they still assist us when needed. We couldn't be happier with the choice to have them as our website designers!

We hired Dedicated Developers to help us build and design both hardware GPS sensors used in the transportation industry as well as the web application and mobile apps to monitor the sensors. The sensors connect the transportation sector to the Internet of Things (IoT). It was challenging to find developers that had the complete package of skills we needed for this project. Lots of companies had the software skills, but not very many had the hardware skills. We were thrilled when we found Dedicated Developers, because they were able to do both the hardware and software designing for us. The hardware they created are sensors used to monitor a wide variety of things for the transport industry. The sensors can monitor speed, acceleration, elevation, breakdown, GPS route coordinates, and then transmit all the data through the cellular network. Our clients can then see all the data points within the centralized application control panel to fully monitor their cargo. They did a lot of initial research and were able to suggest hardware components and sensors that would be the best configurations that would reduce the costs during mass production. They helped us figure out the best components that are reliable, durable and cost effective, so the total hard costs for each finished sensor goes down, and profits go up. They were able to bring the total cost of each unit down by 21%. They were creative while building the prototype sensors, which they were able to do quickly within a couple months. The software they created to run and monitor the sensors uses the latest cutting-edge technology, and connects our industry to the Internet of Things, which is fast, efficient, responsive and very well designed. The hardware sensors they created for us are top notch, and the monitoring software to run and monitor them has been very well received by our clients. It’s been able to make our company a cutting edge leader in our industry.

Daniel's superpowers, and he has many, transform his client's companies, websites, social & digital media, engagement, marketing advertising & outreach into a quantum level of effectiveness & efficiency. His attention to detail, responsiveness, creativity, proactive outreach and constantly iterating & inventing is second to none. Daniel has completely transformed my Company's website and our entire approach to social & digital strategy. He understands the constantly evolving world of search engine optimization and how to generate maximum exposure and return on investment. A project I engaged Daniel for was initially priced at $60,000 by a national digital marketing/PR firm was completed for a fraction of the cost and you would not be able to distinguish the results. GPS' website UI/UX is second to none and it is entirely attributable to Daniel's efforts & expertise. Daniel is constantly looking for ways to save his client's money so they can allocate that savings for other projects and programs. He raises the bar on customer experience, response time, creativity, value delivered.

Working with Corecentrix Business Solutions was a seamless and rewarding experience. Their team is knowledgeable, communicative, and dedicated to delivering high-quality social media marketing results. They took the time to understand our goals, crafted effective campaigns, and provided clear reports on performance. Their professionalism and customer service made the entire process smooth and efficient. We highly recommend them to any business looking to enhance their online presence!

I run a software development agency. We build custom software for clients. DigitalDesign worked with us for three of our end clients. We specifically hired them to take care of the UI/UX design tasks for these customers, one being a nonprofit, the second being a financial technology company, and the third being a software company. During our work with a nonprofit, we had to recreate a whole system for the end customer to run their operations. It was essentially an internal tool for their team members to support their work for the organization. Moreover, it was a complex project that took about nine months to complete. DigitalDesign handled the UI/UX design needed for the product. Our second project was a shorter one. They had to build an onboarding form for a financial institution to onboard new clients. They refined and revamped the UI/UX flow of the form. We then built what they designed. In terms of documentation, DigitalDesign received full documentation from the first client; we contributed to it. The product was already live in the second project, and they simply worked on it. For tools, the team mainly used Figma to create designs and gather feedback from the end clients.

Initially, I received positive feedback and praise, being told that I was highly regarded and an exceptional employee at my workplace. However, to my surprise, just two weeks later, I found myself being terminated from my position. To make matters worse, I soon discovered that many other individuals I knew also faced a similar fate. Despite my initial hopes and the outward appearance of a great work environment, my actual experience at the company was far from enjoyable. Behind the scenes, I was enduring the most challenging period of my life. Looking back, being let go turned out to be a blessing in disguise. It became evident that the organization fostered an environment of toxic positivity, where conforming to their narrow standards was crucial, and anyone who didn't fit into their predetermined mold would be swiftly shown the door. Since my departure, I've come across numerous stories from others who have shared similar negative experiences.

I picked Brand and Mortar due to their reputation, reliability and known resources in the community. We signed a contract in May of 2021, with my needs heavily outlined of building an extensive website with cutting edge plugins and a custom functionality. After numerous follow-ups, they were confident they could meet my needs and we signed. It was extremely pricy, but I knew because of the functionality needed, it was needed. Once the wireframes (website outlines) were approved in October (they looked amazing), it was a contracted 9 weeks until I had my website in hand. I was so beyond ecstatic. Glad I chose Brand and Mortar to create this for us. Well, December rolls around, I want to confirm I will have the website mid January and it's confirmed! My website will be live! Well, they forward the "finished" website and it's a joke. Is is nothing as contracted and then I get told they need more time. So we wait, then the next deadline gets pushed and continues to get pushed. I couldn't wait anymore when I can see they don't have the skills to create when they agreed upon. Up until this point, I've been waiting to hear back from the owner and he won't respond to my emails. The amount I have paid, for this quickly slapped together website is beyond ridiculous. They're communication is severely lacking, the professionalism was there, but slowly dissipated once they received my money. Their marketing background is where they should focus their business when website design is clearly not their expertise yet.

I’ve worked with dozens of agencies in the past, but my experience working with Ruckus stands out as one of the most successful agency partnerships I’ve ever had. From their initial proposal to execution and follow up, I was consistently impressed. My company worked with them on some major corporate initiatives that revolved around re-branding (which included the creation of a new logo, brand guidelines, and numerous print and digital materials for B2B marketing) and building out a new corporate website. Ruckus’ team is extremely organized and process-oriented, and I felt that they delivered support and value well above what I was expecting based on our agreement. I was particularly impressed by the early brainstorm sessions where they were able to pull valuable information out of some of our more reticent executives and turn that into a fully-formed vision for our corporate brand. I also appreciated the excellent communication, support, and “can-do” attitude that I witnessed in our day-to-day interactions. I’m very Type A and can be a demanding and difficult client, but they were always receptive to (and patient with) my feedback, edits, and shifting priorities. They have a lot of talent on their team, and they do a very good job of bringing in the experts for each piece of the puzzle (for example, we worked with different team members for different types of projects or different stages of the process). All the while, I always felt as though I was their only client – which is important to me, because nothing is worse than getting a stellar sales pitch from an agency and then seeing the service fall off either immediately or down the line. Ruckus was not only able to execute my vision, but surpass it. I look forward to partnering with them again in the future.

Saritasa is our preferred vendor for project development, on web-based and desktop applications, to active and inactive clients in a wide range of vertical industries. Selecting preferred partners/vendors takes hours of evaluation and analysis of multiple parameters such as technology capabilities, the management team and leadership, the skills set, personal connections, organizational culture, response time and customer service attitude, physical office look, layout and neatness, pricing and a history of success.

I feel morally obligated to write a bad review, because I had a bad experience with WFN and originally I couldn't find any bad review when I was first researching this agency before hiring them, so it was a no brainer. Initially WFN was hired to run a deep site audit before initiating long-term work, from the first contact to the end of the business relationship with WFN took around 1 month. In that month, a lot of time was wasted answering questions that showed lack of development knowledge from the manager (yellow flag), but I thought, not big deal, let's keep going. However, when they delivered their "deep site audit", it looked like it was written by a 12 year old with lots of mistakes, and issues about the sites that weren't real issues. Aftermath, the money was wasted, not a single development task got accomplished after 30 days. After that, I went to Upwork right away, hired 2 developer for HALF the price of WFN hourly rate, and the guys got almost all the tasks done in less than the time these guys wrote that low quality report. In other words, I don't recommend this agency. BTW. WFN if your are reading this. This is Leonard S. and the two developers I hired from Upwork didn't have ANY problem connecting the GIT to WPengine and deploying the sites locally, so you guys should probably consider hiring better developers.

MOBIKASA helped MangoPeopleShop - a gifting portal optimize their Shopify store through a major redevelopment, implementing an inventory tracking system and many more functionalities. The improvements made to the platform resulted in a 170% increase in traffic to the store. Enthusiastic and professional, the team effectively managed the project with their industry expertise and communication skills. Their success led to a long-term partnership with the client.

They are easy to communicate with, (e-mails, phone calls, Google hangout). They always find solutions to impromptu changes and new needs, and work with the client and other third party partners to assure the proper completion of the project.