Business Overview

Brand & Mortar is a full service marketing agency that specializes in brand marketing, social media, digital marketing, web design and development, PPC, SEO, video production, public relations and technology and application development. Our brand is founded on strong communication, transparen... read moreBrand & Mortar is a full service marketing agency that specializes in brand marketing, social media, digital marketing, web design and development, PPC, SEO, video production, public relations and technology and application development. Our brand is founded on strong communication, transparency and long-term relationships with our clients. Our marketing agency focuses on drastically improving our clients ROI through increased lead generation, brand awareness, and superior service.

What Makes Us Different

Brand & Mortar is a full service marketing agency that specializes in brand marketing, social media, digital marketing, web design and development, PPC, SEO, video production, public relations and technology and application development. Our brand is founded on strong communication, transparency and long-term relationships with our clients.

Our marketing and advertising agency focuses on drastically improving our clients ROI through increased lead generation, increase brand awareness, improved customer service and a pristine reputation. We have an in-depth knowledge and understanding of the strategies, tactics, budgets and timelines required to create campaigns that make an impact, both on your customers and your bottom line. 

Our culture and team spirit set us apart from the never-end list of agencies and we truly believe that handshakes last longer than ink, that transparency is a non-negotiable and through creative, strategic thinking, we can change our clients' businesses and the markets we touch. 

With offices in Toronto, Canada, we cater to clients across North America with a full in-house team of marketing and technology professionals. If you're interested in learning how we can partner to grow your brand and business, please contact us today!

https://brandandmortar.com/

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Locality
  • International
  • Domestic
  • Within a 60 mile radius of your office
Services
  • Web Design
  • Web Development
  • Mobile App Development
  • PPC
  • SEO
  • Social
  • Public Relations
  • Email Management
  • Content/Blogging
  • Local Listing
  • Reputation Management
  • Branding/Positioning
  • Marketing Consulting/Strategy
  • CRM Consulting
  • Marketing Automation Services
  • Inbound Marketing
  • User Experience/User Interface
  • Video Production
Minimum Monthly Budget
  • $250 - $500 monthly
  • $500 - $1,000 monthly
  • $1,000 - $2,000 monthly
  • $2,000 - $5,000 monthly
  • $5,000+ monthly
  • Unknown
Clients We Serve
  • Locally focused small business owner (eg. Doctors, Lawyers, Restaurants)
  • Locally focused franchisee
  • Small ecommerce business (i.e. less than $1MM in annual sales)
  • Medium or large e-commerce business (i.e. greater than $1MM in annual sales)
  • Medium or large national or international business
Web Platforms We Support
  • WordPress
  • Drupal
  • Joomla!
  • Adobe Business Catalyst
  • Weebly
  • SquareSpace
  • DudaOne
  • Wix
  • Typo3
  • ImageCafe
  • Hubspot
Types of Small Businesses We Work With
  • Generalists
  • Specialists
Reviews (1-5 of 23) | Load more
What did you like best?

Jordan and his team are the ultimate professionals. They walked me through the marketing process with ease and helped develop my brand and services.

What did you like least?

Really no negative experience to relate. Meetings we held on time, services were delivered on schedule and always done with a great attitude.

Describe your overall experience.

Incredible and the results are stunning. The quest for excellence is instilled in their company culture.

What did you like best?

Jordan and his team are not only extremely knowledgeable, creative, business savvy and professional, but also the most helpful, friendly and service driven team of people I have ever had the pleasure to work with. It is evident they truly listened to everything single word I spoke and quickly put my ideas into motion creating the products I needed. The marketing materials they created for me have been game changing, drastically increasing the number of calls I get from potential clients. There is nothing average about this company. The service and product they deliver are both exceptional and the results I’m getting from my business because of my investment is the proof I needed.

What did you like least?

Honestly? Absolutely nothing. It surpassed my expectations.

Describe your overall experience.

If you need marketing help there is only 1 place to go. And that is Brand and Mortar! The service and product are unbeatable.

What did you like best?

The team's attention to detail was a strong quality we noticed right from the start as well as their intuitive approach to our new marketing strategy.

What did you like least?

Nothing critical to say, it cost money, made me money, and it was worth it.

Describe your overall experience.

This was my first experience bringing a marketing company on board and I can't say enough good things to its value, importance, and benefits. The team at B&M handled my unique marketing scenario with a fresh outside perspective and gave us the push in the right direction we were aiming for.

What did you like best?

What stood out for me was the personalised feel of all my interactions with the team at Brand and Mortar. The entire team is driven to succeed and break new barriers and when they claim to be dedicated to you, the client, Jordan and his team regularly go above and beyond to ensure they make good on that claim.

What did you like least?

I had no issues in any of my interactions or dealings with Brand and Mortar, it was a solid experience from top to bottom.

Describe your overall experience.

I needed someone who could take my creative endeavours and put them online for me in a fashion that would speak to my audience and potential customers while respecting my own personal vision. I reached out to Brand and Mortar because I'd heard about the exceptional work they were doing through a friend. From the initial conversation, to the quote I was given, to the final product, this team has come through for me again and again. The direction I was given opened me up to prospects I never would have considered without them. These folks work hard, treat people with genuine respect and innovate in a field where it's easy to feel like you've seen it all before. I can't rate this agency highly enough.

What did you like best?

One thing we loved is that they measure the impact of each of their initiatives and provide us with what works best for OUR business and what gets us the most results out of our budget. For example, by being in the wedding industry our work is more visual by nature. At the start of our partnership, they audited the results on each lead generating platform and found that Instagram is better for generating quality leads for us (as opposed to facebook and adwords). We stuck to monthly ads and account management, and we see great results!!

What did you like least?

They're very meticulous with calling and following up via email to confirm changes and updates when nearing deadlines. Technically a great thing; communication is outstanding.

Describe your overall experience.

We've been with Brand and Mortar for over a year now and we're very impressed at both their capabilities and the way they conduct business. We started with brand development and digital strategy - they helped us build our entire brand and went through the whole exercise with us. They stayed on scope, on time and on budget. They're also always happy to share their knowledge with us - not just on marketing but businesses development as well, which has helped tremendously. I've learned a lot over the past year and it has made me feel confident that we are in the right hands as a new business. I can't recommend them enough!!

What did you like best?

There were a host of experienced team members who had a world of experience to draw from. They were available to speak with and run questions by at any time. When I asked for something outside the box they figured out how to do it.

What did you like least?

As they are so popular sometimes you have to book time well in advance. But they still went out of their way to accommodate me ASAP.

Describe your overall experience.

It has been hugely positive. Bringing a product to market is a huge task which brand and mortar have helped in every aspect. From concept to launch. They are diligent, knowledgeable and they really seem to care. If they don’t know the answer or you require a service they do not provide they direct you to a talented professional who can help. I would reccomend them to anyone.

What did you like best?

Great agency to work with, Jordan and his team helped me on a number of projects. They have a staff of very experienced and knowledgeable professionals who walked me through the process A to Z.

What did you like least?

The entire experience was a pleasure from start to finish. There’s really nothing I can comment on not liking. So impressed!

Describe your overall experience.

Theyre great communicators and are on top of everything before we even ask. Would recommend to any freelancer/ small business owner looking for a marketing agency to help them grow and gain a competitive advantage.

What did you like best?

Attention to client needs and overall quality of work. The team is extremely attentive and guided us through every step of the process. Their focus on detail and ensuring we were satisfied with all stages of the campaign was extremely reassuring for all stakeholders on our side and results speak for themselves.

What did you like least?

That they can't come work solely for us. They have some great talent in there and just wish all that braintrust was strictly focused on us.

Describe your overall experience.

Extremely rewarding. I would continue to engage with them for all subsequent campaigns for my company.

What did you like best?

Easy to work with, took the time to identify our needs and provided custom solutions. We’ve seen significant results and will continue to work with them on an ongoing basis. Very satisfied

What did you like least?

Too many stairs to get up to their office :P...nothing I can recall, they are very busy so scheduling meetings or phone calls can be a challenge, but that is always a sign of well run and successful business

Describe your overall experience.

Very positive. It was a pleasure

Full starFull starFull starFull starFull star 11/15/2018

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What did you like best?

The team at Brand and Mortar was extremely innovative in their approach.

What did you like least?

That I hadn’t utilized them earlier. I had worked with several other organizations in the past and spent considerable time and money on what I though was a fair value. After this experience I understand that what I thought I knew about digital marketing (which I did feel I understood) was actually very little compared to the experience of true experts in the field.

Describe your overall experience.

They delivered the project on scope, on budget and time. They were extremely well organized and went above and beyond in communication. I was most impressed with their ability to take what I “thought” I wanted and helped me create an end product that exceeded my expectations. The team had suggestions and ideas that were pragmatic and outcome based. The experience of the team was evident in process. Talk about a can do attitude. They seemed to enjoy the process more than i even.

Full starFull starFull starFull starFull star 11/15/2018

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What did you like best?

We as a group enjoyed the innovative and personalized support we gained in solution building. Successful collaboration stands out as a key note from our work with B&M.

What did you like least?

Our work together was generally seamless with only the occasional slight delay. Our only minor critique would be to a few basic administrative tasks.

Describe your overall experience.

Working with Brand & Mortar was one of our best partnership experiences. We were able to achieve our project goals and collaborate seemlessly. They delivered on the tools and services we required with a very high level of execution. I would recommend the services we employed from B&M to any company looking for a cost effective solution to their digital marketing needs.

Full starFull starFull starFull starFull star 11/15/2018

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What did you like best?

The way they made me feel when we first met. I knew instantly it was the right fit.

What did you like least?

Nothing to report here, I have nothing negative to say about them.

Describe your overall experience.

My experience was incredible in terms of them meeting their original timeframes to have the work completed. They are the most professional company I’ve ever dealt with, I highly recommend them.

Full starFull starFull starFull starFull star 11/04/2018

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What did you like best?

The best thing about Brand & Mortar was their speed and professionalism. They are a great at brining your ideas to life in a timely manner while giving you an amazing final product.

What did you like least?

I had a hard time with understanding that my business needed work. In the early part of our relationship we would disagree on certain things. This was time wasted. I wish that they had convinced me to act sooner.

Describe your overall experience.

My overall experience with Brand & Mortar has been an amazing learning experience. Having professionals working side by side with you is a game changer. I would recommend getting a quote from them on any of your marketing needs. They will give you their honest professional approach.

Full starFull starFull starFull starFull star 11/03/2018

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What did you like best?

Great working with Jordan Shea and the team at Brand and Mortar. They provided me with top notch service in a timely fashion when I needed it. I highly recommend them to anyone looking for reliable and quality service

What did you like least?

Superb service throughout the entire process. I have nothing critical to say. Their overall ability to maintain client expectations was very impressive.

Describe your overall experience.

Very easy to work with the team at Brand and Mortar. You can see the passion they put into ensuring they provide the highest quality end product. Thank you Brand and Mortar, I will surely be utilizing your services in the near future.

Full starFull starFull starFull starFull star 11/03/2018

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What did you like best?

Being able to articulate my goals and very quickly digesting that and evolving a full marketing strategy to drive my outcomes. Highly recommend, the evloution of my strategy with Brand & Mortars best practices provided a winning game plan.

What did you like least?

That at the current time i didnt have a larger budget atbthis point in time. That being said, the ROI i achieved will ensure an accelerated investment.

Describe your overall experience.

Very professional, great communication, all the details i required.

Full starFull starFull starFull starFull star 09/30/2018

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What did you like best?

The best thing about working with Brand and Mortar is the extra attention you get above and beyond what you are looking for. They don’t just produce the work they consult and help you understand the strategy they are thinking about and how to be successful.

What did you like least?

Nothing stood out as being negative with Brand and Mortar

Describe your overall experience.

Brand and Mortar was a complete partner in helping get our marketing up and running. They provided the ideas and creative critisim needed to develop our go to market strategy.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

To be honest, I liked Jordan Shea the best. Although the team at brand and mortar are all amazing. Jordan Shea has a unique and brilliant blend of creativity and business savvy!

What did you like least?

There is nothing that I particularly disliked about working with Brand & Mortar. Overall positive experience.

Describe your overall experience.

It was a great experience. I learned a lot about sales and marketing from Brand & Mortar that significantly improved my business!

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

Jordan and his team deliver an unmatched level of quality with a remarkable eye for detail. What I love most about working with Brand & Mortar is the fast service and constant communication.

What did you like least?

No word of a lie, there was nothing I didn’t like. These guys literally exceeded all of my expectations.

Describe your overall experience.

10/10!!! After working with many before, this is the only marketing agency I will ever use.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

Great team that was professional, fun, and easy to work with. Took the time to understand our needs and provide some really great options to choose from. They took feedback really well and made sure the finished product was exactly what we wanted.

What did you like least?

Not much to complain about with our experience. Like with all reputable agencies that have a lot of clientele, they had some longer lead times. But they were transparent about that from the beginning.

Describe your overall experience.

Great experience overall with B&M. Good communication and execution throughout our project. Highly recommend them and would use them again.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

Knowledgeable team of experts and creatives who worked in tandem with my vision and requests to develop website, content and run social ads for my mortgage company.

What did you like least?

Extremely happy with the process + results. Nothing I didn’t like!

Describe your overall experience.

Terrific experience. They essentially developed my whole brand - from consulting, to creative design, website development, and online brand awareness. Not only did the Brand & Mortar team go above and beyond my expectations but they made the process very easy and enjoyable. Everything was explained to me and all my questions answered - great communication and it truly felt that they were driven to see my business succeed! They currently manage social media, PPC, my website, all of my SEO and all of my creative. They are and will continue to be an extension of my business.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

The best part of working with Jordan is the transparency and the aspect of feeling like true colleagues.

What did you like least?

I wish he was located in my city so I can invest more time with him.

Describe your overall experience.

I'm lucky to have such an honorable colleague like Jordan from Brand & Mortar. Being able to work in collaborations with this team allows for us to constantly be the best at what we do.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

B&M's attention to detail, the level of care, and their expertise

What did you like least?

That I didn't find this team sooner. This is odd to write, simply because there wasnt a hiccup on B&M's part; if anything It was our end that slowed down the process - and even then, the team helped us get our own end right. Again - previous negatives with others, did not occur. The timeline was kept, and everything was delivered.

Describe your overall experience.

My overall experience was beyond what I could have asked for. From start to finish it was open lines of communication and frequent interaction. My vision became their vision, and their guidance didn't change the vision; but optimized it. It was a group effort - rather than input, output; which made all of the difference. My company wouldn't be where it is today had it not been for Jordan and his team. If you are serious - look no further.

Full starFull starFull starFull starFull star 09/27/2018

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What did you like best?

Helped me dral with people leaving bad reviews who weren't even our clients.

What did you like least?

I don't know what I didn't like because they did their job.

Describe your overall experience.

My experience was great. I got to work directly with the founder Jordan Shea. This gentlemen is knowledgeable and equipped to get the job done.

Reviews (1-5 of 23) | Load more
Location
Location

Brand & Mortar

31 Powerhouse St, Unit 203
Toronto, Ontario M6H0C7

Icon phone(416) 729-1154

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Jordan Shea