Top Software Development Companies in Knoxville, TN

I hired Bluestone because I wanted an app for my business that my clients could download and keep on their phones and I wanted a professional-looking website. They charged me $16k to make a progressive web app that does nothing for me. I don’t use it. I get complaints because the app doesn’t download as expected. They did a truly terrible job allegedly designing a site. Their idea of design was to apparently recycle old pages they had done for other companies and spice it up by writing the page name twice using two different looking fonts. Hiring them was the most significant waste of money since starting my business. This experience does, however, provide two silver linings. First, I learned a lesson that cost me only $16k so it could have been more painful. Second, I have ten years to sue them for breach of contract so I can wait until I’m not so busy to file my complaint. They appear to know the right things to say to look good in business. Accordingly, they may post a response that amounts to “we are sorry you are disappointed. Please contact us so we can work it out.” Don’t fall for that. I have asked to speak to their lawyers as well as their business leaders with no response. I have not seen any evidence that they intend to work anything out and I get the feeling that they couldn’t care less whether I am happy with the product since I have already paid in full.

To say that I am pleased with the work that Rugged Software did to bring my website to fruition would be an understatement! They listened to everything I said and took my thoughts and ideas seriously! They thought out every detail and then triple checked to be sure the site was functional and that I was adequately trained to handle things on the back end. Communication with Rugged Software was easy and seamless and quick! Which I appreciate. The staff are incredible easy to work with, obviously skilled and knowledgable, personable and professional. My website is everything I asked for and then some. Rugged Software took the fear and anxiety out of the equation by handling everything technical, and even some things that weren't. They came into the project prepared and mindful, with a high level of expertise at hand, ready to tackle my project. I cannot express my gratitude for the way that they also considered my clientele and potential customers as much as I did when creating my site. That's important to me. I love knowing that Rugged Software staff will be there doing their job on the other side monitoring my site and managing things for me while I do things on my side. I find comfort in this. As a small business owner, it's important to me that I feel good about the companies and people that I utilize and give my money to. Because of this, I will be using Rugged Software again and gain, and I most definitely will be recommending them to other people and businesses. Do yourself a favor and use them. You won't be disappointed.

Working with mintbit was instrumental to the success in my agency that was later acquired. They get it.