Reviews & Profile for Bluestone Apps

In 2018 I hired this company to help my fiance and I build an app. They bid for our job and seemed very professional at first. However, over the next few weeks our project was bounced to four different project managers (is there a high turnover rate?) all of whom needed us to re-explain the idea, the finished product we were aiming for, and the theme. Progress was slow because of this constant re-explaining. And just as our new project manager would get the idea, boom, we'd have a new one. No explanation, they just acted like everything was normal. The project was laid out in "stages." Stage one concept, two design, three, pages (I don't remember the exact names of the phases.) And we were supposed to pay in installments based on the phases completed. This seemed reasonable and made me happy because I thought it meant I could make sure the project was moving in the direction I wanted it to. Instead, at our weekly meetings with our project manager of the week, we would be walked through the phase they had half-assed (or more likely just altered a template to vaguely incorporate what we had asked for) and when I asked for changes or alterations to get the project in line with the actual dream (mind you, this was not a very complex app design), they would ask me to pay for their "completed" phase first. I gave in once or twice, but when it was obvious that they were NOT going back and altering the app to the specifications I had required for the previous phase, I asked them to stop the project and did not pay them for any more work on the build. I should have gotten a refund for all of their not-work, But I let them keep my small investment. I'm just glad I pulled out early.

As I was looking for app development companies, I stumbled across Bluestone apps, and the catch phrase, Ready to die to make you happy, really stuck out to me. Of course, I don’t want anyone to die for my happiness, but the fact that this company is willing to go the extra mile in order to make my own dreams come true, that was the biggest selling point to me. I adore working with Bluestone, they have never let me down, are always there when I need something, even in the middle of the night, and are always ready with several different people if one can’t answer the question I have. I won’t ever use another development company.

I hired Bluestone because I wanted an app for my business that my clients could download and keep on their phones and I wanted a professional-looking website. They charged me $16k to make a progressive web app that does nothing for me. I don’t use it. I get complaints because the app doesn’t download as expected. They did a truly terrible job allegedly designing a site. Their idea of design was to apparently recycle old pages they had done for other companies and spice it up by writing the page name twice using two different looking fonts. Hiring them was the most significant waste of money since starting my business. This experience does, however, provide two silver linings. First, I learned a lesson that cost me only $16k so it could have been more painful. Second, I have ten years to sue them for breach of contract so I can wait until I’m not so busy to file my complaint. They appear to know the right things to say to look good in business. Accordingly, they may post a response that amounts to “we are sorry you are disappointed. Please contact us so we can work it out.” Don’t fall for that. I have asked to speak to their lawyers as well as their business leaders with no response. I have not seen any evidence that they intend to work anything out and I get the feeling that they couldn’t care less whether I am happy with the product since I have already paid in full.

In 2018 I hired this company to help my fiance and I build an app. They bid for our job and seemed very professional at first. However, over the next few weeks our project was bounced to four different project managers (is there a high turnover rate?) all of whom needed us to re-explain the idea, the finished product we were aiming for, and the theme. Progress was slow because of this constant re-explaining. And just as our new project manager would get the idea, boom, we'd have a new one. No explanation, they just acted like everything was normal. The project was laid out in "stages." Stage one concept, two design, three, pages (I don't remember the exact names of the phases.) And we were supposed to pay in installments based on the phases completed. This seemed reasonable and made me happy because I thought it meant I could make sure the project was moving in the direction I wanted it to. Instead, at our weekly meetings with our project manager of the week, we would be walked through the phase they had half-assed (or more likely just altered a template to vaguely incorporate what we had asked for) and when I asked for changes or alterations to get the project in line with the actual dream (mind you, this was not a very complex app design), they would ask me to pay for their "completed" phase first. I gave in once or twice, but when it was obvious that they were NOT going back and altering the app to the specifications I had required for the previous phase, I asked them to stop the project and did not pay them for any more work on the build. I should have gotten a refund for all of their not-work, But I let them keep my small investment. I'm just glad I pulled out early.