Top System Integration in Boston, MA

CloudMasonry exceeded our expectations in every respect. As an organization, we had very little experience with SalesForce customization or utilization and needed an attentive firm that could build solutions and provide guidance for a highly unique, dynamic business model in a regulated industry. It was obvious from the initial scoping meetings that the CloudMasonry were experts in custom SalesForce solutions development and they got our team up to speed on their proposals very fast considering our lack of experience. Throughout the engagement, they were fully on top of the deliverables, timelines, and communication cadence, owning much more of the project accountability than I expected and guiding our stakeholders through the development decisions and strategy. On top of it all, the team is fun and easy to work with and their work product is elegant and efficient. The (reasonable) cost was more than worth the results, and I would not even evaluate other vendors for our next SalesForce build needs.

We hired Dedicated Developers to help us build and design both hardware GPS sensors used in the transportation industry as well as the web application and mobile apps to monitor the sensors. The sensors connect the transportation sector to the Internet of Things (IoT). It was challenging to find developers that had the complete package of skills we needed for this project. Lots of companies had the software skills, but not very many had the hardware skills. We were thrilled when we found Dedicated Developers, because they were able to do both the hardware and software designing for us. The hardware they created are sensors used to monitor a wide variety of things for the transport industry. The sensors can monitor speed, acceleration, elevation, breakdown, GPS route coordinates, and then transmit all the data through the cellular network. Our clients can then see all the data points within the centralized application control panel to fully monitor their cargo. They did a lot of initial research and were able to suggest hardware components and sensors that would be the best configurations that would reduce the costs during mass production. They helped us figure out the best components that are reliable, durable and cost effective, so the total hard costs for each finished sensor goes down, and profits go up. They were able to bring the total cost of each unit down by 21%. They were creative while building the prototype sensors, which they were able to do quickly within a couple months. The software they created to run and monitor the sensors uses the latest cutting-edge technology, and connects our industry to the Internet of Things, which is fast, efficient, responsive and very well designed. The hardware sensors they created for us are top notch, and the monitoring software to run and monitor them has been very well received by our clients. It’s been able to make our company a cutting edge leader in our industry.

TechMD is always on the cutting edge of technology. They stay on top of what’s new, what’s coming, and what’s changing. Anything to do with IT, the team has created a name for themselves. Anybody who chooses them as a vendor has chosen well. Shaun (vCIO) is our primary contact, along with him, I have worked with talented Professional Service Consultants, analyst, project managers, leads, help desk staff and in touch with their bookkeepers, and purchasing specialist regularly. Each one has a role that brings together an awesome team that allows us to function. Lets not forget their amazing leaders, Sebastian and Mark, that have a big heart for non-profits like ours. Aside from the technical knowledge, their personalities are great. They’re easy to talk to and they communicate in a way that helps us understand what their technical mind is saying. I truly admire all the work they do; the teams assigned to our agency work hard to please us and do it with a smile. There hasn’t been anything that TechMD hasn’t been able to resolve for us. They’ve been amazing at keeping our infrastructure running so that we’re able to provide our services to families in need.

We have been with Unapen for over a decade and the team never fails to help us. Not only are they quick at rectifying problems with our computers, but they are on top of issues like cybersecurity threats. When we need to acquire additional equipment they are very helpful in advising us on the best equipment for our needs and where to find the best prices. Also, management is always available to discuss any issues. I receive frequent invitations to switch firms but I can't think why I would.