Top Managed Service Providers in Dallas, TX

CloudMasonry exceeded our expectations in every respect. As an organization, we had very little experience with SalesForce customization or utilization and needed an attentive firm that could build solutions and provide guidance for a highly unique, dynamic business model in a regulated industry. It was obvious from the initial scoping meetings that the CloudMasonry were experts in custom SalesForce solutions development and they got our team up to speed on their proposals very fast considering our lack of experience. Throughout the engagement, they were fully on top of the deliverables, timelines, and communication cadence, owning much more of the project accountability than I expected and guiding our stakeholders through the development decisions and strategy. On top of it all, the team is fun and easy to work with and their work product is elegant and efficient. The (reasonable) cost was more than worth the results, and I would not even evaluate other vendors for our next SalesForce build needs.

The team at BitxBit has responded quickly and effectively when we have a problem come up, or when we need to procure new equipment. Robert, Rusty, and Joseph as well as all the other techs are always available to answer questions or look at issues and get us back up and running as quickly as possible. BitxBit helped us save money by getting us away from a T1 circuit and switch over fiber as well as getting all our computers upgraded to stay current with security standards. At the same time, the Team converted our phone systems from a PBX style to a new VOIP telephone system with modern features. Andreola Terrazzo looks forward to continue working with BitxBit in the future. Keep up the good work!

We signed our agreement with Reliable Technology Services in July 2018. Our project included all new cabling throughout our offices and manufacturing plant, Cisco network switches, new Cisco firewall, web filter, new UPS devices for severs, backup software for the servers and 16 new desktops configured and data migrated. This was a huge undertaking we have never experienced prior. Jason and his team were excellent to work with, very courteous and professional. Reliable worked within the time frame that was outlined and the project was completed on time. The difference between our prior IT services and Reliable is unbelievable. Reliable has done such an amazing job in getting everything switched out and moved to a new environment with very little down time. When we need any type of service, we put in a ticket and we get an immediate response. We had not worked with a customer service ticket environment before, but have been very surprised how well this system has worked for us. We have been assigned a team member that has been with us since the project began, they know the system in and out and are able to handle any situation that has arisen. I would highly recommend Reliable Internet Services. Based upon our previous IT support, Reliable has saved us time and money. If you have any specific questions, please don’t hesitate to call me at 214-466-6848. Sincerely, Gary Wall Controller

The phone number makes calling this company so easy to remember. They are always helpful and diligent in making certain whatever issue I'm experiencing gets resolved quickly! I've never been so pleased with with IT service provider!

Since our partnership began in 2019, Network Elite has consistently provided our IT department with an indispensable managed service. Their team consistently embodies the highest standards of professionalism, possesses profound technical expertise, demonstrates exceptional responsiveness, and employs an exceptionally effective collaborative methodology. Ayman consistently surpasses expectations, ensuring an exemplary experience. I wholeheartedly recommend their services for any technology-focused organization.

I had an exceptional experience with IQuest Solutions Inc. The company specializes in Cloud, Data, and Digital Transformation. Their cloud services are robust and reliable, allowing seamless access to data while ensuring top-notch security. The data services they provided were transformative for our business, offering actionable insights and empowering data-driven decision-making. When it came to our digital transformation journey, they were true experts. Their innovative solutions streamlined our processes and improved our overall efficiency. The team was highly knowledgeable, responsive, and collaborative, ensuring that our unique needs were met with tailored solutions. What impressed me most was their commitment to staying at the forefront of technology. They constantly updated us on the latest industry trends and advancements, helping us remain competitive in the market. I highly recommend this IT services company to any organization seeking reliable, forward-thinking partners for Cloud, Data, and Digital Transformation initiatives. They exceeded our expectations in every way.

We have been using Velo IT Group as our IT support for a little over a year. We have been extremely happy with their performance. Onboarding was smoother than expected and support has been exceptional since then. When we have had system issues, it's been refreshing when we call to hear that they're already working on the issues and recovery time has been very quick with a minimum of downtime. I've also appreciated the fact that they are constantly monitoring our system looking for ways to make it better and more secure.

I have been using Techmedics for several years now and I am extremely satisfied with their services. Their staff is friendly, knowledgeable, and always willing to go the extra mile to help us out. They have helped us with everything from desktop support to network security, and we couldn’t be happier with their work. I highly recommend Techmedics to anyone looking for reliable IT support.

Meriplex—it wasn’t that hard to keep us a happy and loyal customer! The IT company you acquired, CPI Solutions, did it seamlessly for years. When Meriplex took over, service plummeted immediately. We were never assigned an account manager, meaning there was no point of contact, no accountability, and no one ensuring our needs were met. Response times became unacceptable, and unresolved issues piled up with no clear resolution. The breaking point came when Meriplex left our entire company down for over eight hours due to a botched firewall transition. Their team was completely unaware of the change and had no plan to resolve it. After hours of waiting with no answers, I had no choice but to seek another IT provider, who fixed the issue within minutes. When I raised my concerns, I was met with silence and indifference. I escalated multiple times, but my complaints fell on deaf ears. And now? Instead of acknowledging their failures, Meriplex has trapped us in legal disputes over termination fees they refused to disclose upfront. They deceptively got us to sign a new contract by bundling existing services into a cybersecurity proposal—without making it clear we were committing to an entirely new agreement. These fees were never mentioned during our 60-day transition period but conveniently surfaced only after we had fully exited their services. Meriplex represents everything wrong with IT acquisitions. CPI Solutions ran a highly responsive, customer-first operation for years. Meriplex had one job: Don’t break what was already working. Instead, they have shown zero accountability, poor service, and predatory contract practices. If you’re considering Meriplex, learn from our mistake and look elsewhere. We would have gladly remained a long-term customer had they provided even a fraction of the care that CPI Solutions did—but instead, they drove us away and are now trying to squeeze us for fees.

We have been using Sanapptx since 2015 to manage our datacenter, our Meraki network environment, and host all of our servers. Since we moved all of our servers to Sanapptx we have experienced 100% uptime and great service. Their team is very responsive and always helpful.

Social Xccess has been proactive in addressing our needs, and they’ve also demonstrated their expertise in our industry. After developing our much needed website, they also helped us set up a lead gen and nurture process to engage prospective customers.

Over the past few months on several occasions, I have interacted with many different members of the Integra team - during the initial office set up; with questions to the Integra's Help Desk; and during an upgrade from POTS to fiber in our office. Each time, these individuals have provided consistent, excellent customer service that always met and many times exceeded my expectations. This type of consistent, outstanding performance does not happen by itself and is impressive to observe and experience. It is evident that Integra's leadership hires selectively, sets expectations, and trains its team members to timely address their customers issues. Integra is the only IT company I would choose. I would highly recommend Integra to address your company's IT needs. Jack Gardner

We were referred to them via a board member. Our platform needed to be upgraded, and we were looking for someone with expertise in technology that could also provide us with M&A integration advice. Cloudskope spent three days with our board and executive team to understand the trajectory of our business, it’s goals and company strategy under NDA. They came back to us with a comprehensive strategy on architecture, intellectual property, products, features and implementation methodology, so comprehensive, we are shocked to see that level of maturity from a boutique firm, somewhat similar to a Bain or BCG report. Today, they manage our complete platform and system, their CEO acts as a board advisor, and we use them for application development and Managed IT Services. If you’re looking for a world-class firm, that delivers an incredible experience, Cloudskope fits that bill perfectly. There is nobody else in this space in Dallas that we found that thinks and executed so holistically.

When we were infected with ransomware, they caught it quickly, blocked outgoing communication from it, and within hours had it removed, and our files restored. Some of our clients were not so lucky. You never know how valuable your provider is until you have a problem. I sure didn't.