Top Lead Generation in Philadelphia, PA

The intent of Webimax (all of the staff that we have been in contact with) is very clear when working with them. They want to understand what it is you are searching for exactly, they are great at listening and implementing any feedback you may have, and are very flexible when you have certain requests. They want to create the best possible plan for you. Our company specifically is very keen on being able to create content as much as possible ourselves, and so we very much want to be in control of whatever is created for us by Webimax. They allow and encourage our input without a problem and they seamlessly adapt to our wishes and requests. On top of that, after just having been their client for nearly four months, we have already seen very positive results. They just sent us their plan of action for our fourth month with them, and we simply had no comment, it looked great. This goes to show that they take their time to understand the feel of the organization and what it wants, yet are quite fast at grasping that. We are very grateful to have found them, and I will recommend them to anyone.

[Editorial Disclaimer: This testimonial is based solely on the user's experience through the sales process. No products or services were purchased from the service provider.] Had high hopes for Bruce and his team but ultimately when with someone else for our website design and marketing. Within the first two minutes of our conversation he said it would be $3,000 and had no idea what we were even looking for. We had a few questions that were blown off and hardly answered. He said we had to sign a contract with deposit prior to talking anymore about his services. We really liked his work but in the end, we felt working for someone that had gave us this terrible of a first impression was not worth our business. Or budget was $7,000.

After we started working with SupportYourApp we saw many changes not only in our customer satisfaction rate but in our team as well. Incorporating them into our structure was one of the best decisions that we have made over more than a decade of doing business internationally. Their team is showing a great level of professionalism. They truly care about our customers and their experience. As to our team, after they took over our L1 and 2 customer communication, we were able to resolve all roadblocks and focus on our in-house team that deals with more complicated cases. As a result, we now have a very good and well-working structure of escalation and resolution when our customers require more complicated fixes from our developers’ team. SupportYourApp has also helped us a lot through the years and have gone through a lot of changes with us. Their flexibility and willingness to help was what attracted us to them in the first place. Their managers are very understanding and are always ready to listen and connect with us. A decade of work within the field made them into real professionals and it shows every hour of every day. We are very glad to work with them. They have raised our resolution and customer satisfaction rates, and they demonstrate a real dedication to our product and our customers.