Top Inbound Call Center Services Providers in Portland, OR

Kelly is absolutely FANTASTIC. She showed me how everything was set up, customized the answering scripts, helped configure all the "back end" things and overall achieved far more than I even hoped for! Kelly is a master of the system and clearly knows every angle of how it all works. She and Mandy have been absolutely phenomenal and I'm thankful to have this top-notch company as a partner for our business!

Well Received has exceeded my expectations. I'm in a regulated industry. It's always difficult to find services which meet the expectations of regulatory bodies. The service by Well Received was easy to set-up. The script was simple. The service from the sales to the receptionists are superb. I definitely recommend them to anyone who would like an answering service. Five stars and counting!

Donna was extremely kind, patient and helpful with me when I called today. She changed everything that I requested to change on my profile. She was fully equipped and knowledgeable regarding the options that are included in my plan. I was considering reducing my plan because I have not had that many calls lately, however, I decided that I would stay with it after speaking with Donna. Thank you Donna!

I have worked with LexReception for nearly 3 years and their services are an invaluable asset to my small business. Setting up my account was easy and any changes I need to make are handled quickly and correctly. The feedback and recording options for inbound calls is great too. When there are issues with team members not handling a call according to the script, their system makes it easy to review the call (assuming you have calls recorded) and the follow-up from the supervisor teams is fast and thorough. Recommend LexRecption without reservation.