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Location: Providers

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Industry Expertise

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E-Commerce

Energy

Government

Hospitality

Retail

Travel

Works with

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Small Businesses: 1–250 employees

Medium Businesses: 251–999 employees

Enterprise Businesses: 1000+ employees

Cost: Per-project

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Cost: Retainer

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Up to $2,000, monthly

Telecom, Inc.

Oakland, CA, US

4.9 | 10 reviews

The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.

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Business Summary:

Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.