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Top Outbound Call Center Services Providers in Oakland, CA

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2 Provider(s)Last Updated: December 4, 2024
UpCity Silver Sponsor
The Telecom team was an amazing turnkey contact center for our furniture ecommerce business. Being made in America is a core part of our product and business so finding a domestic call center was important to us...we feel fortunate to have found Telecom. We were growing very fast and had, essentially, little-to-no defined processes and documentation. Roffel, Jon, and really the entire team performed with the utmost level of professionalism. They were a resourceful partner from day 1 on everything from planning, resourcing, scripting, systems setup and measurement & reporting. Highly recommended.
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Business Summary:
Telecom, Inc., privately owned and in business since 1993, is a mid-size, full-service omnichannel contact center offering custom-built inbound and outbound solutions, with services delivered by experienced and educated, live representatives located exclusively within the United States.
Industry(s):
Hospitality | Government | Energy | E-Commerce | Travel | Retail
Business Details
Small, Medium, Enterprise
$1,500 or more, monthly

31West Global Services

San Francisco, CA, US
Business Summary:
31West is a leading provider of Outsourced Customer Support & Technology Consulting Services. Our delivery center operates 24/7/365. We specialize in high-quality, cost-effective Call Center, Help Desk & Back Office Services to small and medium businesses in the US. We also have a strong presence in Canada, UK, & Western Europe.
Industry(s):
Retail | Hospitality | Healthcare | Finance
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