Shannon Krol

Customer Success Manager

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Headshot of Shannon Krol

Customer Success Manager

I’ve held a lot of different (sometimes strange) titles: Easter Bunny, Nursing Assistant, Chemist, Account Executive, etc. From those experiences I found that helping others reach their full potential is what I enjoy most, which is why Customer Success is my favorite role to date! I love guiding customers along their success journeys and helping to strengthen the partnerships between them and UpCity.

Shannon’s Most Relatable UpCity Value:




Shannon Krol

Trustworthy! Trust is the foundation of any relationship, personal or professional.