Director of Customer Success
Jenny loves to collaborate and build relationships with clients through approachable strategy and helpful tools. She started her career in PR SaaS working with journalists and agencies in maintaining Cision’s media and influencer database. She then became global client support manager that oversaw all client requests to the research team. From there, she moved to a digital marketing agency focused on hospitality clients’ omni-channel campaigns. In January 2020, she joined UpCity as a CSM.