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3 Provider(s)Last Updated: April 2, 2025
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OverclockedIT has been great for our company. They explain things clearly, communicate well, and provide amazing service. Being in healthcare, I am very happy with their focus on network security. Overall, having them handle our IT needs has been a wonderful experience.
Services
Cloud ConsultingManaged Service ProvidersIT ServicesView all
Business Summary:
Our team of highly skilled IT consultants brings enterprise-level expertise and exceptional service with integrity and honesty. Get to know our growing team and discover how we can help your small business thrive.
Industry(s):
Finance | Healthcare | Dental | Business Services | Attorneys | Construction
Business Details
Small
$2,500 or more
$1,500 or more, monthly
Meriplex—it wasn’t that hard to keep us a happy and loyal customer! The IT company you acquired, CPI Solutions, did it seamlessly for years. When Meriplex took over, service plummeted immediately. We were never assigned an account manager, meaning there was no point of contact, no accountability, and no one ensuring our needs were met. Response times became unacceptable, and unresolved issues piled up with no clear resolution. The breaking point came when Meriplex left our entire company down for over eight hours due to a botched firewall transition. Their team was completely unaware of the change and had no plan to resolve it. After hours of waiting with no answers, I had no choice but to seek another IT provider, who fixed the issue within minutes. When I raised my concerns, I was met with silence and indifference. I escalated multiple times, but my complaints fell on deaf ears. And now? Instead of acknowledging their failures, Meriplex has trapped us in legal disputes over termination fees they refused to disclose upfront. They deceptively got us to sign a new contract by bundling existing services into a cybersecurity proposal—without making it clear we were committing to an entirely new agreement. These fees were never mentioned during our 60-day transition period but conveniently surfaced only after we had fully exited their services. Meriplex represents everything wrong with IT acquisitions. CPI Solutions ran a highly responsive, customer-first operation for years. Meriplex had one job: Don’t break what was already working. Instead, they have shown zero accountability, poor service, and predatory contract practices. If you’re considering Meriplex, learn from our mistake and look elsewhere. We would have gladly remained a long-term customer had they provided even a fraction of the care that CPI Solutions did—but instead, they drove us away and are now trying to squeeze us for fees.
Services
Managed Service ProvidersCloud ConsultingIT ServicesView all
Business Summary:
Meriplex delivers secure and innovative IT solutions to forward-thinking businesses seeking efficiency and growth. We specialize in managed IT, cybersecurity, intelligent connectivity, cloud, and physical security.
Industry(s):
Retail | Industrial | Healthcare | Government | Finance | Energy
Business Details
Small, Medium, Enterprise
$10,000 or more
$5,000 or more, monthly

Waytek

Cherry Hill, NJ, US
Services
Cloud ConsultingManaged Service ProvidersGoogle CloudView all
Business Summary:
Waytek is a premium IT service provider offering vertical expertise in such fields as healthcare, government, and legal. With 25+ yrs of experience, Waytek brings solutions that enhance productivity, efficiency and security. We keep our clients a step ahead in the area of IT support and IT services.
Industry(s):
Business Services
Business Details
Small, Medium
$1,000 or more
$1,500 or more, monthly
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