Top HR Software Solutions of 2021
Before you purchase an HR software solution, it’s important to do your research. Discover the top HR software available, along with each solution’s features, benefits, and pricing options.
An increasingly competitive economic landscape has pushed many industries to position technological and software solutions in the driver’s seat when it comes to innovation. Traditionally we talk about how this impacts product and service solutions, but when applied to human resources management, technology and software are rapidly becoming the engines of change impacting the experience of workers across every industry.
Just as with solutions across other industries, the landscape of Human Resources technology and software solutions is as varied and diverse as the problems they are built to solve. Whether we’re talking about small businesses looking for end-to-end HR solutions or corporations seeking to supplement their enterprise-level HR systems, businesses the world over are constantly searching for better ways to manage their most important resource. In order to find the right solution for your people management challenges, it’s important to first understand the different types of software solutions that are available on the market.
What Are the Different Types of HR Software?
Human resource management is complex because, frankly, managing employees requires HR departments to be able to perform a multitude of operational tasks that support not only the employees but the business itself. These tasks often overlap and require tools that provide integration between departments and software platforms, but industry experts agree that solutions often fall into some combination of three primary categories: HRIS, HRMS, and HCM solutions. An extremely malleable and flexible model of organizing solutions, the approach is similar to that of nested dolls, with HRIS solutions at the heart of the structure, HRMS layering the center, and HCM solutions at the highest most versatile level.
Human Resources Information Systems
Often structured around providing solutions or connectivity between larger platforms, human resources information systems (HRIS) software solutions address many of the core human resource functions. Automating tasks such as payroll, time & attendance, and tracking personnel, HRIS systems also tackle tax compliance and reporting requirements. Finally, HRIS solutions can also be leveraged to offer employees access to self-service portals and benefits administration management platforms.
Human Resource Management Systems
A buffer between software categories, management systems (HRMS) often contain features from HRIS platforms as well as from the broader range of human capital management (HCM) software products. Building off of HRIS solutions, HRMS includes functionality allowing businesses to track and manage employee performance and provide management with tools to track succession planning. Management system software can also support the hiring process, from recruiting to onboarding.
Human Capital Management
The most important business asset any company can put into play is a strong, well-trained team of professionals who understand how to succeed in their roles and specifically in the industry of their parent company. That’s where human capital management (HCM) solutions expand upon the HRMS systems, but go on to round out functionality by supporting labor budgeting, training, scheduling, and attendance management. At this level, software solutions also fold in applicant tracking systems (ATS) to enhance and improve the recruiting and hiring solutions.
Should You Purchase an HR Software?
Whether you’ve got a fully-staffed HR department or several specialists doing the work of a full team by leveraging software solutions, there are three questions your leadership must have answers to before taking on a new software platform.
What Are Your Business Needs?
In the past, business-level software solutions packages bought off-the-shelf offered bloated one-size-fits-all solutions that left companies with expensive and overly complicated platforms they didn’t need. In recent years, software providers have started creating much more targeted and focused solutions, giving businesses versatile and targeted solutions, as long as your leadership knows its HR-related challenges and what pain points need to be addressed. Are there issues every week processing payroll? Do new employees quit early because there’s a lack of training or a focus on supporting a working environment that negatively impacts the employee experience?
What Are Your Employee Needs?
Employees have as diverse a set of needs as they do individual experiences and backgrounds. It’s important as an employer that you have the necessary tools to manage benefits, performance management, total pay solutions, and other tools to allow you to provide the working experience your employees expect.
What is Your Budget?
Software solutions can be as robust or as lightweight as your organization’s needs, and the attached price tag often reflects the complexity of the solution. You have to know what value the software will provide and what you can afford off-the-top to determine where to start with your solutions-planning. There’s no need to shop the market and look at solutions that are well out of your budget, while simultaneously it would be just as easy to overlook the right fit if you don’t have a bottom-line cost in mind.
The Experts Weigh In on HRIS, HRMS, and HCM Solutions
One of the challenges of breaking down a list of industry-leading HR software solutions is that because each major category has a degree of overlap with other categories, professionals using various tools for different purposes might categorize a given tool differently. We’ve organized the following list of 37 recommendations made by industry experts for human resources software solutions according to either the company’s own categorization or industry-standard directories.
Leading HRIS Solutions
Industry experts talked candidly about the need for core HR solutions across all industries, showing how many organizations are working with limited resources and need solid tools that address basic pain points. While some of these solutions might be found under multiple categories according to their full functionality, these are the tools experts in the field are using to handle human resources at an HRIS level.
The world’s largest benefits portal, BenefitHub provides a free, no-cost benefits platform to employers of all sizes. Setting the standard for employee engagement, the company offers several benefits-focused products, with a focus on improving employee quality of life by providing customizable access to perks, discounts, and other benefits that are relevant to their teams.
“I would recommend BenefitHub over other HR software due to its exclusive benefit features. HR teams generally use it every day. Overall, it is a really nice product that makes benefits management easy while doubling as an “employee pleaser” with its robust group of in-platform benefits.” —Danny Lewis, Content Strategist, CodeSigningStore.com
The bob software platform provides clients with a number of core HR services mixed with higher-level services such as onboarding and culture management that have some directories listing it as an HRMS platform. These additional services include tools to build and strengthen your company culture and maximize the employee experience with your brand. Create a right-sized service package for your team through a requested demo.
“I feel like HR should not focus on ‘tracking’ or ‘managing’ employees—it should be all about making people feel comfortable in the company. Hibob greatly contributes to that—it has an authentic social media look and feel and allows to maximize employee experience (EX) in multiple ways.” —Ewelina Melon, Head of People and Culture, Tidio Chatbots
As a Professional Employer Organization (PEO), the Justworks platform combines core HR functionality with a benefits administration solution and managed HR services to handle the heavy lifting on the operations side for clients who can’t manage it themselves. The service costs are tiered according to the number of employees and the required level of service, and cost clients less than $100 per employee for businesses with less than 174 employees; above 175 employees and the company provides a customized quote to fit the organization’s needs.
“What I like about the software is that it makes it very easy to manage our remote team across locations which helps us stay in front of legal and regulatory differences.” —Melissa Kelly, General Manager, Virtual Team Building
A versatile platform, the Namely product provides a strong core of HR services such as payroll, benefits, and time and attendance, as well as both managed and unmanaged payroll and benefits products and a data-driven analytics reporting platform that provides clients with significant insight into their operations. Rolled into the platform is also a social element through the people operations platform, providing an avenue for workplace improvements to be made. Prospective customers can schedule a call to receive a custom price quote.
“I find all of the info it provides is laid out in a way that’s far more easily accessible and viewable than many other HR software options I’ve tried, which are often very difficult to use and navigate.” —Kristaps Brencans, Chief Marketing Officer, On the Map
Hear From Industry Experts
Read the latest tips, research, best practices, and insights from our community of expert B2B service providers.
PeopleForce is a modular software platform that provides modern businesses with solutions to a wide range of core HR business needs. From daily automation of HR tasks to recruitment and performance management tools, the modular approach allows the business to create extremely targeted HR solutions priced to the size of the client company. Services range in cost from as low as $25 to as high as $500.
“The main benefit of this tool is that you’ll have the chance to create a personalized HRIS system according to your needs avoiding any unnecessary features, meaning you can control the bill.” —Daryna Duda, HR Generalist, Snov.io
Rippling’s HR automation solution provides a single interface for managing payroll, employee benefits, and other HR tasks alongside your organization’s IT infrastructure. The platform also acts as a mesh connecting and integrating client platforms with other HR and business software solutions, and the organization maintains a marketplace of available integrations. Pricing for the service is structured per user and starts as low as $8 per month.
“All of the robust features help lower costs by streamlining the use cases into one software tool [that we use] almost every day. There are a lot of insights you can gain from the various applications that make it sort of addicting.” —Nat Tsang, Founder & CEO, WallStreetZen
The WorkProud platform provides its clients one of the most powerful tools HR managers can leverage—the ability to create a unified employee experience and inspire pride based on the collected analytics. Creating and recognizing employee milestones and creating recognition programs on the platform helps to foster and inspire communication between leadership and employees. The cost of using the platform varies based on the scope of services, determined during the consultation process.
“A recent corporation I worked with that used the WorkProud app had an 85% utilization rate by their leaders within the first six months of implementation and 100% of employees reported they received meaningful recognition.” —Dr. Bob Nelson, HR Strategist and President, Nelson Motivation Inc.
Leading HRMS Solutions
In this category, we find platforms that may or may not have core HR functionality as a part of the services they offer, but either way also includes recruiting tools, succession planning, onboarding, and other tools designed to aid in building your team during periods of business growth.
An end-to-end recruiting solution, HR professionals can test out Breezy’s free option for a single position or pool of applicants. From there, the platform offers a scaling solution that meets the growing needs of your organization from startup to active player in your chosen industry with monthly subscriptions ranging from $143 to $399. Aside from a sliding offering of core HR technologies included at each level, the service provides recruiting, hiring, and training tools in addition to a robust assortment of other services that can grow with your organization.
“We use Breezy 2-3 times every week to keep track of the candidates and analyze our hiring efforts. Breezy simplifies the whole hiring process by eliminating time-consuming and repetitive hiring tasks.” —Max Harland, CEO, Dentaly
Censia Talent Intelligence
Censia offers a cutting-edge, data-driven talent sourcing platform with tools ranging from candidate modeling and sourcing to candidate ranking and comprehensive talent profiles. Pricing is behind a demo-based process, but the savings the platform generates through robust workforce intelligence technology offsets cost to the client. These savings come in the form of improvements to the hiring and retention processes that reduce or eliminate wasted costs resulting from poor hiring practices.
“After implementing a new ATS super-charged with Censia Talent Intelligence, ARC Document Solutions was able to reduce their agency spend, and empowered their recruiters with in-depth insight, instant subject matter expertise, and the ability to quickly create ranked lists of candidates and spend more time evaluating candidates.” —Ed Sayson, Head of Talent Acquisition, ARC Document Solutions
For our readers in England, the London-based CharlieHR provides a full core HR services platform with the added functionality of benefits management, onboarding, and performance management, squarely landing it as a solid HRMS solution. Pricing comes in two flavors – software only or software + HR consultancy and advice. The software is £4 per employee, while the HR advice component is £199 per month.
“The perks package means that we’re able to offer something new, exciting and different which, as a smaller business, is really useful when trying to hire new people.” —Charlie Worrall, Digital Marketing Executive, Imaginaire Digital
This data-driven platform allows you to benchmark your operation against the competition in order to identify talent gaps and the right candidates to fill those gaps. Findem also provides your HR team with insight into attrition risk, employee loyalty, productivity, and other factors that impact the overall efficiency of your operation. The platform’s tools allow clients to understand what makes their top talent successful and then compare them to the competition to round out the team’s overall strengths. Findem offers scaled prices based on each business’s hiring needs.
“We chose Findem because we were looking for a technology that could cast a wider net than just LinkedIn while enabling us to be specific in our searches and to have a personal touch when messaging potential candidates. Findem allows us to get more creative with searches and manage candidates more efficiently than we could do otherwise.” —Camilla Level, Head of HR and Recruiting, Coder
Part of the Freshworks suite of business software solutions, the Freshteam product is designed to help in the hiring, onboarding, and labor management of your team, as well as core HR workflows supported by components that manage employee data and document organization. Freshteam’s services have a free tier for up to 50 employees to allow small businesses and new organizations to lay the foundations and grow their teams. There are an additional three paid tiers, with the first tier starting at $50 per month, per 50 users, and the second and third tiers at $100 and $200 per month, per 50 users, respectively.
“We use it for managing our recruiting and hiring pipeline. Compared to other solutions, the user interface (UI) is very intuitive, which has really simplified my job.” —Paul French, Managing Director, Intrinsic Search
What elevates Gusto from a simple HRIS solution to a more complex HRMS tool is the recruiting, onboarding, and customer engagement tools that the platform gives clients access to in addition to core HR functionality. Pricing includes a tier for smaller, streamlined teams needing core services starting at $6 per person plus a base cost of $39 per month, and then more complex services for $12 per person and $39 per month.
At the same cost-per-user, your per-month subscription goes up to $149 if you want access to HR consultancy services. The service also offers a no-subscription cost, $6 per person monthly cost for managing your contractor service if you use 1099 contractors.
“For smaller firms that lack an HR/payroll manager, such as start-ups and mom and pop businesses, I recommend Gusto. It provides your employees with a big-company feel. It’s a one-stop app that’s super affordable[,] and in many ways, more user-friendly.” —Laura Handrick, HR Tech Expert Consultant & Writer, Choosing Therapy
The HR Cloud considers itself an HRMS provider and its service offerings match up to what we’d expect from such a vendor. With core HR products handling the basics of time and attendance and self-service options, HR Cloud also provides a recruiting and onboarding solution as well as a dedicated platform for managing the employee lifecycle. The pricing tiers require potential clients to request a quote, but services are broken down into Engagement, Onboard, and the comprehensive HR Suite option.
“It has completely streamlined and organized the onboarding experience, especially when dealing with some of our new remote hires, making it well worth the investment.” —Eden Cheng, Founder, We Invoice
The JazzHR recruiting software enhances your company’s hiring systems by providing applicant tracking tools as well as analytics reporting tools to provide insights into your business to identify your staffing needs. There is also an HR compliance reporting component that helps to protect your business and prevent costly violations. Access to these services depends on the service level.
The $39 Hero plan provides a news business the best value for initial growth by assisting with job postings. Businesses ready to scale that need applicant tracking and interview support would enroll at the $229 per month tier. For larger operations needing support in onboarding, reporting and compliance, and other HR support, there is a $339 option that provides access to the full suite of services.
“We would recommend this over other tools because, as a start-up, we are mainly hiring from the best talent pool, which requires efficiency on our part. JazzHR helps us to post jobs, screen applicants, and manage the interview process, all through a centralized, real-time platform.” —Shradha Kumari, Human Resource Manager, Survey Sensum
For our business owners and operators based from India, Kredily offers a fantastic free platform that provides users with an extremely comprehensive core HR platform that also provides limited HR onboarding and hiring support. These services are expanded and enhanced in a professional pricing tier that starts at ₹1499 per month for the first 25 employees. From there it scales an additional ₹50 per employee up to 50 employees, and additional employees beyond 51 are an additional ₹40 per head.
“To increase ability, reduce time on unnecessary activities, and effectively automate complex workflows, an increasing number of companies are actively starting to use HR software in their organization, and Kredily makes quick work of automating even the most time-consuming tasks.” —Brack Nelson, Marketing Director, Incrementors SEO Services
Lattice helps clients address one of the hardest operations tasks—addressing performance management. The platform offers solutions for engaging with and providing tools to develop employees, improving the overall experience. Tied together by a strong analytics engine on the backend, employers can use the insights generated to provide the necessary feedback and opportunities to drive. development and improved performance.
The basic plan focuses on performance and runs $9 per employee monthly, while the full solutions package will run $12. They also offer a growth program focused on development for $3 per employee.
“I’d recommend Lattice over other tools for its simplicity and user-friendly interface. It does everything from suggesting questions to collecting and calibrating people’s responses to storing data on how people’s performance changes over time. The 360 review process is so much easier now!” —Izaak Crook, Growth Marketing Lead, Learnerbly
While Monday.com is marketed as an organizational and project management tool, several templates have been created specifically for an HR use case. These templates are specifically built around the hiring process and provide businesses with the ability to track and manage the recruiting, hiring, and onboarding process with ease. It also allows time tracking for projects and helps to provide analytics around performance.
Tracking teams of 40 or less are priced across 3 tiers with varying complexity at $8, $10, and $16. Larger teams and enterprise operations should contact Monday.com directly for pricing.
“One thing I really value as a CEO is having everything be connected and viewable together, so I don’t have to go through and look at everything individually. Monday.com saves me time, energy, and effort.” —Mike Nemeroff, CEO, Rush Order Tees
Together Enterprise Mentoring
New employee onboarding and ongoing development and training are weak spots for many organizations, and the Together Enterprise Mentoring solution addresses this pain point for clients. Offering solutions for both 1:1 and Group mentorship, the platform is highly customizable and can be easily monitored and managed, allowing you to pair employees with the guidance they need by integrating with your existing communications platforms, such as Microsoft Teams, Zoom, or Google Meet.
For clients with less than 500 employees who plan to have up to 50 active users, the cost per year starts at $5000. Larger organizations are invited to contact the brand to build out a customized solution.
“Its primary goal is to set up an effective and thriving mentorship environment by connecting mentors with the right type of mentees that coincide with each other’s goals, interests, strengths, and weaknesses.” —Stephen Light, Co-Owner and Chief Marketing Officer, Nolah Mattress
Bust through the barriers to communication between leadership and staff with WorkTango’s survey and feedback platform. The platform tracks responses and metrics, transforming employee voices into actionable insight for leadership. Pricing is contingent upon their demo process.
“WorkTango empowers employees to voice out their genuine concerns to the management without fear. The set-up allows employees to give their pure and unaltered opinions to create a better working environment for everyone.” —Marina Vaamonde, Founder, PropertyCashin
One of several managed services on this list, ZOHO People provides the tools and staff to free up your team to focus on your employees directly. The platform provides core HRIS services alongside a more expansive performance management solution and several tools targeted at recruiting, hiring, and onboarding. The platform includes a learning management system (LMS) as well. The pricing model is extremely generous and offers five tiers of varying complexity that range in price from $1.25 per user to $9 per user on a monthly basis.
“Zoho People has helped us easily track attendance and conduct swift onboarding. The software facilitates asynchronous learning and training, and feedback, which helps to bolster employee engagement.” —Ben Lamarche, General Manager, Lock Search Group.
Leading HCM Solutions
Finally, we expand beyond the performance management and base-level recruiting of the HRMS solutions to HCM, services that offer extremely broad and comprehensive services that expand upon the recruiting process into tracking applicants, training, and scheduling oversight. Services also extend into the executive level, providing support in the budget planning process to provide more insight into the staffing requirements of the organization.
Fully-managed services provider, the Bambee platform provides small businesses, startups, or organizations who don’t have the expertise and revenue to fund an in-house HR department to fully outsource those services. For as low as $99 a month, you can hire a dedicated HR manager to work with your team across the company’s platform to handle all of your HR needs. Pricing scales with the size of your organization.
“We love Bambee because it offers companies of all sizes (and with all budgets) access to the kind of outsourced HR help they need to develop. They offer a great free trial and don’t engage you in any contracts.” —Kerry Lopez, HR Manager, Incrementors
With the complexity of BambooHR’s services and the flexibility built into the service tiers, it’s not surprising that BambooHR is as popular with HR professionals as it is. The Essentials and Advantage packages are extremely robust in their core and more complex service offerings across all HR disciplines and can be further customized with payroll, time tracking, and performance management add-ons. The platform also lists an entire marketplace of additional HR resources and business software with which it’s built to integrate. Because of the modular packages, pricing is available via consult.
“BambooHR’s HR administration platform takes a comprehensive and thorough approach and the opportunities for integration with HR tech vendors make it simple to get started.” —Charles McMillan, Founder, Stand with Main Street
One thing business owners and HR professionals love are integrated dashboards and interfaces, and Ceridian’s premier HCM solution, Dayforce, provides that to its users in an impressive single interface. Allowing clients to manage the entire employee lifecycle in a single dashboard provides leadership with the ability to make informed decisions in real-time, rather than having to collate data across systems. Pricing for the product is contingent upon a demo and consultation.
“Our HR staff particularly enjoy having one system wherein which the bulk of their daily tasks are done, as opposed to the three or four disparate systems we previously had. I recommend it over other tools based on how feature-rich it is compared to other platforms.” —Nelson Sherwin, Manager, PEO Companies
The HR Partner application is an internationally used tool that ticks all the boxes for a comprehensive one-stop-shop HR solution. The impressive online dashboard gives clients a single interface to manage the hundreds of solutions possible through HR Partner’s services.
Pricing is offered in several currencies and is built off of a sliding scale depending on how many employees your organization has, if you’re paying monthly or annually, and if you need basic services, the full suite of products, or additional consultancy and support in addition to the software. For businesses with 25 employees, pricing ranges from $72-$130 monthly and goes up from there.
“The tool offers integration with electronic signatures, Slack, Indeed, Glassdoor, and Google Calendar for a streamlined HR process!” —Aastha Shah, Senior Content Writer, Meetanshi
On its own, Kazoo is a robust HRMS solution with powerful tools to drive performance management and provide employee incentive programs. From those tools, the platform creates in-depth analytics for reporting purposes and succession planning. These features are greatly enhanced and allow the platform to reach the level of HCM through integration with productivity tools and other HCM platforms.
The pricing models for small companies poised for growth start at $6 monthly per employee, while the standard expands those services to a larger employee base and brings the cost down to $4.50 per employee. Enterprise-level organizations must request a quote.
“Kazoo limits the need for having multiple programs, which can be cumbersome for small HR teams.” —Phil Strazzulla, Founder and CEO, Select Software Reviews
While LeverTRM doesn’t offer some of the core HR services required to be placed in other categories, its applicant tracking system and analytics tools combined with the integrations available through its partner ecosystem places it squarely as an HCM solution. Pricing quotes are unique to each client and based on the services included.
“The Partner Ecosystem features integration with our frequently used tools such as Slack, Zoom, CodeSignal, and other tools, routing all of these channels into one data platform – we’re even able to get visual insights from its analytics.” —Trantor Liu, Founder & CEO, CakeResume
Don’t be fooled by the name—Paycom is more than a payroll software. It’s a full-service, feature-rich software platform that can be used to manage the full scope of the recruiting process, including applicant tracking. It’s also got a powerful scheduling tool and other features that allow HR management to budget and succession plan. Request a meeting to receive a quote.
“One benefit I like about using Paycom is it keeps track of team members’ history and gives us the option of an app as a tool to quickly access the information we need to make decisions.” —Mary Alice Pizana, Human Resources Manager, Herrman and Herrman PLLC
The Paycor platform of services has as much depth as you would anticipate a full human capital management system to have, and provides products that address the entire scope of HR tasks. The entire recruitment cycle is represented in their products and employee performance management tools abound. The platform also drills down to the core level and provides tools to automate basic HR functions. The pricing tiers are delineated by companies with more or less than 40 employees, and pricing requires a consultation to determine the right mix of tools for your business.
“The feature I value the most is tracking employee hours in different departments and setting up each department in separate general ledger accounts.” —Tim Culpepper, Creator/Founder, Conexa
SAGE Business Cloud People
On top of the robust core technologies on offer, Sage HR provides users with shift scheduling software and leave management, timesheet management, and applicant management and recruiting support. The platform integrates with the brand’s other business tools to create a mesh of data that management can utilize to make informed staffing decisions. Request a demo for pricing.
“Sage comes with everything an HR department needs to attract, manage and maintain a workforce globally. It saves time and minimizes errors within easily automated admin tasks.” —Caroline Lee, Co-Founder, Cocosign
Taking human capital management to another level, SAP Successfactors refers to itself as a human experience management platform. As such, it provides a full suite of tools businesses can use to ensure that employees have a seamless and painless employment experience from application to ongoing development no matter where your employees work around the globe. The platform’s various solutions are offered on trial through the “Try & Buy” interface, with purchasing handled through the sales team and online marketplace.
“From ATS to recruitment, to employee satisfaction, to payroll, you can be confident knowing that each step of HR runs smoothly with SAP SuccessFactors—and we can accomplish all of this with a one-person HR team for our small business thanks to this software.” —Rick Hoskins, Founder, Filter King
Creating a positive first impression for candidates is one of the most important things a brand can do to boost the quality of applicants and subsequently reduce turnover. It all starts with the recruiting process, and Workable’s platform is built to maximize efficiency and experience from the sourcing process through to the applicant tracking process that leads to interviews and quality new hires. An added bonus to working with Workable is the product’s marketplace of integrations that increase and expand the efficiencies made possible in the hiring process by the core product.
They have a unique self-serve solution for those with only occasional hiring needs that start at $99 per job. For the full suite of products, make an appointment for a product demonstration with the sales team.
“It’s a great platform that makes managing the recruiting process a breeze. We’ve been able to find and hire some awesome talent using the platform, and it’s definitely been a better option than any alternative we’ve tried.” —Nathan Murphy, Co-Founder, QuizBreaker
Agile, data-driven solutions for automation and task management are music to an HR manager’s ears, and Workday’s combination of HR-related solutions come together and play the right tune. Workday has an HCM solution that in combination with its talent management and payroll and workforce management tools creates a full talent acquisition lifecycle solution supported by core HR tools creating an extremely versatile and complex yet accessible platform for any company’s HR needs. Schedule a demo to talk to their sales team about pricing.
“What we love about it is its dashboard makes it a lot easier for employee performance reviews and report generation is a breeze.” —Michael Hammelburger, CEO, The Bottom Line Group
Chatbots—Two Examples Leading Innovation
These next two organizations are providing automated assistants to businesses that are designed to handle recruiting and employee engagement tasks. Due to the depth and scope of the tasks, these bots are fielding for HR teams, the analytics and data they are generating behind the scenes, and the ability to be utilized to track applicants, schedule interviews, and field complex requests about the organization, these complex AI-driven tools are best categorized as HCM solutions. Both services require demos and consultations in order to be provided with a pricing model.
Mya is a leading conversational AI recruiting platform that manages the full scope of the hiring process.
“Maya keeps applicants in the loop and prevents them from spiraling down the recruiting black hole while helping to improve productivity for your HR team and slashing hiring costs.” —Magda Klimkiewicz, HR Business Partner, Zety
Paradox’s Olivia uses interactive conversations to manage the recruiting process for clients.
“Olivia updated candidates on the status of their applications and even scheduled their interview. This freed up a ton of time for us! We didn’t have to waste time on repetitive tasks that could literally be done by a robot.” —Jagoda Wieczorek, HR Manager, ResumeLab
Give Your HR Team the Tools They Need To Succeed
Human resources is a core component of any business, and it’s vital that our teams are given the tools they need to manage our most vital asset—our employees. Without the right people in place, we’ll constantly be putting out fires and managing crises. The journey doesn’t end once you’ve hired staff. You have to educate them on your culture, and then give them the tools and resources they need to succeed, as well as continue to enhance and improve the working environment. We hope this list has given you the insight into human resource management that you need to incorporate the right tools to elevate your business to new levels of success. We also recommend visiting UpCity’s U.S. list and Canada list to find the top HR service providers in your area.