Reviews & Profile for Valenta

We have a strong global presence and provide outsourcing solutions to hundreds of enterprises in Canada, United States, United Kingdom, Australia, New Zealand, Hong Kong and Singapore. Our delivery centres in India and Malaysia are well staffed, comparable with the best in infrastructure, and a strength that enables us to deliver 24/7 service.

Our team of 300+ professionals supports clients in their key activities helping them overcome their staffing and resource challenges, reducing costs and enhancing efficiencies. Our distinct edge is our ability to quickly grasp the inherent dynamic of each business and create a solution that works best for your business.

A.    PROCESS OPTIMISATION

In businesses with complex workflow structures and operations, process management is the key to achieving enhanced efficiencies and greater profit margins. At Valenta BPO, our process consulting is an end-to-end solution that facilitates review, implementation, training and ongoing support and analysis. Our team of process management specialists will collaborate with your business and take a systematic approach enabling you to eliminate redundancies, utilise resources more efficiently and improve customer experiences. This involves a detailed analysis of the practices, short listing of aspects that could be improved, exclusion of unnecessary processes, and drafting of fresh strategies and processes for deployment. 

Valenta's Services

· Business Process & Policy Development

· Risk Control

· Building Training & Development

· Organisational Structures

· Business Continuity

· F.MIS & Communication Design

· Application Deployment Toolkit

· Corporate Events

· Program and Project Management

· Content Creation

B.    DIGITAL TRANSFORMATION

Valenta provides comprehensive digital transformation strategies to help businesses adapt and equip themselves, as they take on competition. Our team of experts have proven expertise on the latest platforms and solutions, and can put together a robust, integrated solution that drives further efficiency and performance, across the enterprise.

Valenta's Solutions

· Robotic Process Automation (RPA): At Valenta, our team of RPA Developers and Business Analysts work closely with you to identify your pain points, understand your business landscape, and recommend suitable RPA solutions to meet your business goals and objectives.

· Intelligent Process Automation (IPA): There are several components that form AI machine learning, computer vision and NLP (Natural Language Processing), which when integrated with RPA become Intelligent Automation. This also benefits organizations in a massive way as it reduces costs, provides an unmatched customer experience and improves productivity.

· Conversational AI: Conversational AI combines natural language processing (NLP)with machine learning. Conversational AI can power both customer and employee experience, revolutionizing every industry. Overall, conversational AI apps have been able to replicate human conversational experiences well, leading to higher rates of customer satisfaction. 

Why Valenta?

· Team of global professionals

· Creative commercials

· Domain know-how across multiple sectors

· Onshore, nearshore and offshore offerings

· Customized solutions

· A partner in your growth

· Highest standards in security and compliance

· Leader in innovation

· Gold standard

C.    OUTSOURCEDSTAFFING

Outsourcing is an innovative, cost-effective way for businesses to undertake core activities like accounting, marketing & service delivery. In fact, our client’s report a 60% cost saving by outsourcing these core business functions.

Why Outsource with Valenta?

· Up to 60% Cost Savings

· 24X7 Support

· No Lock-in contracts

· Flexible engagement models

· Scale and contract quickly

· Dedicated team members

Services to Support Your Business

· Virtual bookkeeping for CPA's

· Tax preparation for CPA's

· Virtual accounting

· Bookkeeping for business

· Build your team

· Business essentials

· Digital marketing

· Engineering

· Financial crime

· Financial planning virtual assistants

· Medical & dental RCM

· IT / Tech staffing

· IT managed services

· Paralegal

· Paraplanning

· And more...