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Small, Medium, Enterprise
$5,000 or more, monthly
National
5/5 | June 18, 2021
Very good customer service. So glad to have our local McD’s open again for eat-in experience. Besides has been a server there for years and is one of our favorites.
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Starfish is a Brand Experience (BX) agency.
In the era of experience and CX optimization, a unique and compelling brand is critical in creating satisfying customer experiences. We are experts in integrating brand into all digital and physical customer interactions, a practice we call BX. Through our rigorous approach to building brand strategies and our numerous proprietary BX methodologies and processes, we are able to achieve an extraordinary level of brand integration.
By aligning and synchronizing a brand's core brand idea with the touchpoints and expression in four key operational segments (marketing communications, internal culture, product/service offering, and operations), we are able to create customer experiences that change people’s impressions and relationships with brands.