Reviews & Profile for Phase 5

Phase 5 quickly became a valued member of our team. Their expertise, knowledge and collaborative approach have allowed us to move mountains with some of our most complex CX challenges. Their fresh perspective, coupled with their facilitation style to bring the best out of people through ideation and creativity, has been exceptional.

I am Jaime Vilaplana, EMEA Category Manager for Aliaxis in Sanitary plumbing products. We have worked with them to help us with Voice of Customer for a large project. Their expertise, know-how, agility and operation system really helped us to conduct our request in short time with excelllent customer feedback rate of response, geographically driven (Spain and France), and it really helped us to consider and balance product and design features. I fully recommend them if you have similar needs. The same goes for the tool that really helps to understand the product features your users will most value and be willing to pay for to differentiate from your competition.

Phase 5 was an absolute pleasure to work with. They are very client focused and took the time and effort to understand our business and the goals of our research. They demonstrated patience and professionalism and worked collaboratively with us through many revisions and requests. The end result was impeccable and provided us with an intimate understanding of our client's needs and expectations as well their real experiences with us as an organization and as a brand. I would use them again and recommend them in a heart beat.

Phase 5 quickly became a valued member of our team. Their expertise, knowledge and collaborative approach have allowed us to move mountains with some of our most complex CX challenges. Their fresh perspective, coupled with their facilitation style to bring the best out of people through ideation and creativity, has been exceptional.