Reviews & Profile for Phase 5
5.0 | 5 verified reviews |
Services We Provide (6)
Business Overview
Enterprise
$1,500 or more, monthly
B2C, B2B
International
21–50
$5M–$10M
Technologies We Support (1)
Industry Expertise (6)
EMEA Category Manager Sanitary
5/5 | February 17, 2022
I am Jaime Vilaplana, EMEA Category Manager for Aliaxis in Sanitary plumbing products. We have worked with them to help us with Voice of Customer for a large project. Their expertise, know-how, agility and operation system really helped us to conduct our request in short time with excelllent customer feedback rate of response, geographically driven (Spain and France), and it really helped us to consider and balance product and design features. I fully recommend them if you have similar needs. The same goes for the tool that really helps to understand the product features your users will most value and be willing to pay for to differentiate from your competition.
Chief Marketing Officer
5/5 | July 12, 2022
We partnered with Phase 5 on a complex market research project. Their insights helped ensure we structured our survey effectively. The project team went above and beyond to help us hit aggressive deadlines, working alongside our team to create a thorough, board-ready deliverable. I'd definitely work with them again and recommend to colleagues.
Chief Marketing Officer
5/5 | July 12, 2022
We partnered with Phase 5 on a complex market research project. Their insights helped ensure we structured our survey effectively. The project team went above and beyond to help us hit aggressive deadlines, working alongside our team to create a thorough, board-ready deliverable. I'd definitely work with them again and recommend to colleagues.
EMEA Category Manager Sanitary
5/5 | February 17, 2022
I am Jaime Vilaplana, EMEA Category Manager for Aliaxis in Sanitary plumbing products. We have worked with them to help us with Voice of Customer for a large project. Their expertise, know-how, agility and operation system really helped us to conduct our request in short time with excelllent customer feedback rate of response, geographically driven (Spain and France), and it really helped us to consider and balance product and design features. I fully recommend them if you have similar needs. The same goes for the tool that really helps to understand the product features your users will most value and be willing to pay for to differentiate from your competition.
Chief Marketing Officer
5/5 | July 12, 2022
We partnered with Phase 5 on a complex market research project. Their insights helped ensure we structured our survey effectively. The project team went above and beyond to help us hit aggressive deadlines, working alongside our team to create a thorough, board-ready deliverable. I'd definitely work with them again and recommend to colleagues.
Chief Marketing Officer
5/5 | July 12, 2022
We partnered with Phase 5 on a complex market research project. Their insights helped ensure we structured our survey effectively. The project team went above and beyond to help us hit aggressive deadlines, working alongside our team to create a thorough, board-ready deliverable. I'd definitely work with them again and recommend to colleagues.
EMEA Category Manager Sanitary
5/5 | February 17, 2022
I am Jaime Vilaplana, EMEA Category Manager for Aliaxis in Sanitary plumbing products. We have worked with them to help us with Voice of Customer for a large project. Their expertise, know-how, agility and operation system really helped us to conduct our request in short time with excelllent customer feedback rate of response, geographically driven (Spain and France), and it really helped us to consider and balance product and design features. I fully recommend them if you have similar needs. The same goes for the tool that really helps to understand the product features your users will most value and be willing to pay for to differentiate from your competition.
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What Makes Us Different?
We help clients on their journey to customer-centricity by focusing on Innovation and Experience and bringing together expertise in market research, user and customer experience, innovation and design, and advanced analytics. This unique, collaborative approach drives business results by applying strategic insights to your product development, go-to-market and customer relationship decisions. We are 30 professionals working globally from offices in Canada and the U.S. Partnering closely with our colleagues and clients, we’re smarter together.
UpCity Expert Posts
How User Experience and Customer Experience Work Together | UpCity
The human element is what unites UX and CX, despite them being different elements within an organization’s service delivery and strategy.