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PCA Technology Group, Inc.
303 CAYUGA ROAD, SUITE 100
BUFFALO, NEW YORK 14225
+1 716-632-5881

Business Summary

Number of employees
21–50
Commercial Focus
B2B
Service Area
Local
12 Reviews in Total
75%
25%
0%
0%
0%
100%
Positive

About PCA Technology Group, Inc.

PCA is Western New York's leading Managed Services Provider. Additional specializations include Cybersecurity & Software Development.

What makes us different

The only one to call for all your IT needs. As your partner for IT services, PCA Technology Group is wholly dedicated to the success of your business. We'll sit down with you to tailor a suite of services that is exactly right for your company, whatever its size - large, small or somewhere in between. Since 1989, we've been partnering with customers like you to offer our expertise in cutting-edge IT technologies. Why not work with a partner who listens to your needs?

What We Do

  • App Development
  • Cloud Computing
  • IT Managed Services

Our Work

UpCity Guest Posts

Why Outsourced IT Can Improve Your Cybersecurity | UpCity
Whether giving clients a better experience or protecting your business, outsourced IT departments can help your organization in...
Read article on UpCity.com
Location
PCA Technology Group, Inc. Reviews
Showing 1-5 of 12
12/28/2021
Validated by UpCity
Communication
10/10
Knowledge
9/10
Budgets
Unknown
Unknown
more...

Overall Experience

I called into the help desk and was able to talk to a representative right away. She solved the issue I was having over the phone and via remote access. Was up and running again within minutes.

PCA Technology Group, Inc. replied to this review

Thank you, John!
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
Unknown
more...
Hosting

Overall Experience

Awesome experience with a super responsive and dedicated team. They consistently provide amazing service quickly and with the utmost professionalism.

PCA Technology Group, Inc. replied to this review

Thank you!
12/16/2021
Validated by UpCity
Communication
10/10
Knowledge
10/10

Overall Experience

The one on one communication and care from the PCA Technology Group is outstanding and we have been clients since the 1980's!

PCA Technology Group, Inc. replied to this review

Thank you, Sylvia!
Validated by UpCity
Communication
9/10
Knowledge
9/10
Budgets
Unknown
Unknown
more...

Overall Experience

Working with PCA representatives has been pleasant and they are helpful, positive and have been able to successfully resolve a majority of identified issues.

PCA Technology Group, Inc. replied to this review

Thank you!
12/14/2021
Validated by UpCity
Communication
9/10
Knowledge
9/10
Budgets
Unknown
Unknown
more...

Overall Experience

The folks at PCA listen to what needs and concerns are; they explain in language you can understand. The Help Desk staff are friendly, responsive, knowledgeable, and if they are unsure, they find out rather than passing you on to start over and so and so on. Working with PCA Technology Group has truly been a blessing and pleasure.

PCA Technology Group, Inc. replied to this review

Thank you, Angel!
Back to Top
Showing 1-5 of 12
12 Reviews in Total
75%
25%
0%
0%
0%
100%
Positive

Featured Reviews

Verified
 5/5
"PCA Support Desk is fast and efficient with requests especially when there is a time sensitive project. They are the perfect partner company to handle your IT needs when you do not have an internal IT department. I highly recommend PCA Technology to any SMB company."
Verified
 5/5
PCA Technology Group has been our networking / computer technology support team for several years. Everyone that we've had contact with has been courteous, friendly, and professional. Service requests sent to their help desk have always been handled quickly and resolved completely. Their on-site personnel always are mindful of our technology needs and perform their work unobtrusively. We highly recommend PCA Technology Group.

Platforms We Support

  • AWS
  • HTML
  • Microsoft
  • SQL

Who We Work With

Clients We Serve

  • Small Businesses: 1–250 employees
  • Medium Businesses: 251–999 employees
  • Enterprise Businesses: 1000+ employees

Types of Businesses We Work With

  • Business Services
  • Healthcare
  • Non-Profit

Featured Clients

Our Awards & Certifications