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Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-cent
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Services We Provide (16)

Market AnalysisCustomer LoyaltyUser Experience/User InterfaceSocial Media MarketingNamingMarketing Consulting/StrategyMarket ResearchGraphic DesignDigital MarketingDemand GenCustomer Relationship ManagementContent MarketingBranding/PositioningWeb DevelopmentWeb DesignVideo Production

Business Overview

Small, Medium, Enterprise

$10,000 or more

B2C, B2B

International

100+

$10M+

Technologies We Support (7)

Adobe Creative SuiteGoogle AnalyticsHTMLHubspotJavaQualtrics Research CoreWordPress

Industry Expertise (6)

AutomotiveEntertainmentFinanceFood/BeverageIndustrialRetail

What Makes Us Different?

We thrive where customer centricity meets business evolution.
How do you deliver truly customer-centric experiences? Material solves for the most pressing business challenge of the coming decade through the fluid integration of customer understanding with design and technology expertise that can respond ever-faster to evolving customer needs. We leverage a science-based engine for understanding people to create transformational customer relationships for our clients.


How we got here
We’ve been developing science-based tools for customer understanding for over 40 years - and have spent the past decade constructing the design and technology capabilities that allows us to learn + make in unison. That’s our special sauce - using a science based understanding of what customers need to make experiences they can’t live without.