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Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-cent

Services We Provide (16)

Market AnalysisCustomer LoyaltyUser Experience/User InterfaceSocial Media MarketingNamingMarketing Consulting/StrategyMarket ResearchGraphic DesignDigital MarketingDemand GenCustomer Relationship ManagementContent MarketingBranding/PositioningWeb DevelopmentWeb DesignVideo Production

Business Overview

Small, Medium, Enterprise

$10,000 or more

B2C, B2B




Technologies We Support (7)

Adobe Creative SuiteGoogle AnalyticsHTMLHubspotJavaQualtrics Research CoreWordPress

Industry Expertise (6)


What Makes Us Different?

We thrive where customer centricity meets business evolution.
How do you deliver truly customer-centric experiences? Material solves for the most pressing business challenge of the coming decade through the fluid integration of customer understanding with design and technology expertise that can respond ever-faster to evolving customer needs. We leverage a science-based engine for understanding people to create transformational customer relationships for our clients.

How we got here
We’ve been developing science-based tools for customer understanding for over 40 years - and have spent the past decade constructing the design and technology capabilities that allows us to learn + make in unison. That’s our special sauce - using a science based understanding of what customers need to make experiences they can’t live without.