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#315 - 5155 130TH AVE SE
CALGARY, ALBERTA T2Z 0N3
+1 866-410-1940

Business Summary

Number of employees
100+
Commercial Focus
B2B, B2C
Service Area
International
Annual Revenue
$5M–$10M
Project Based Budget
$10,000+
2 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive

About Line One Contact Centre Inc

From small businesses who need emergency after hours phone support, through to Fortune 500 enterprises who demand high touch, high volume, multi-channel Contact Centre, we are dedicated to developing a solution that you can be confident is made entirely for you.

What makes us different

•Team Entirely Based in Canada (excluding specific placement for client requirements)
•Providing jobs in economically depressed parts of the country
•Enterprise Grade infrastructure fully based in Canada (for Data Sovereignty) in Tier 3 Data Centres with Geo-redundancy
•If customer requires it, all agents can be sourced from their local area
•Incredible flexibility thanks to our virtual model
•The Contact Centre platform is often functionally superior to the current state technology at the customer
•Customized service delivery options / Multiple Language Support

What We Do

  • Inbound Call Center
  • IT Managed Services
  • Outbound Call Center

Our Work

Location
Line One Contact Centre Inc Reviews
05/20/2021
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
Unknown
$1k - $2k
more...
Data Entry
Staff Augmentation
Payment Processing
Inbound Call Center
+ 2 more

Overall Experience

Our Company uses Line One to take payments from our customers, they are amazing at what they do. They are very dedicated to providing the best customer service and are truly an extension of our business. Great option to make sure your business calls are being taken care of, super accommodating for businesses!

Line One Contact Centre Inc replied to this review

Thank you for the great review Brock! We appreciate you and your team!
04/28/2021
Validated by UpCity
Communication
10/10
Knowledge
10/10
Budgets
$1k - $2k
Unknown
more...

Overall Experience

I switched over to Line One on a recommendation from a friend, as we had a few problems with our last provider. Well I am sure glad we did as I have nothing but great things to say about Line One. The customer service is far beyond what I was expecting.

Line One Contact Centre Inc replied to this review

Thanks for the excellent review David! We appreciate you and the partnership we've built with ELPRO.
2 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive

Featured Reviews

Verified
 5/5
I switched over to Line One on a recommendation from a friend, as we had a few problems with our last provider. Well I am sure glad we did as I have nothing but great things to say about Line One. The customer service is far beyond what I was expecting.

Platforms We Support

  • Google
  • Google Cloud
  • Microsoft
  • Microsoft Office
  • Salesforce
  • SAP

Who We Work With

Clients We Serve

  • Small Businesses: 1–250 employees
  • Medium Businesses: 251–999 employees
  • Enterprise Businesses: 1000+ employees

Types of Businesses We Work With

  • Automotive
  • Business Services
  • E-Commerce
  • Government
  • Healthcare
  • Restaurant