I'm a seasoned designer and programmer with over 10 years of professional experience, but I run my business with a more personal approach. I don't pass your project off to anyone else. From start to finish, your project is in my hands. I take all my clients' input into consideration, and you're never out of the loop.
With experience comes knowledge, and with knowledge comes responsibility. With that said, if there is an issue with any of your requests, I will not hesitate to tell you no; But I will give you reasons why and come up with an alternative ;) While some companies will do whatever you ask just to get the job done, I, on the other hand, will point out any pitfalls that I see further down the line for you, tell you why the request is a detriment to you, and give you a better alternative. I expect my clients to return for years to come, and it's important that I have your trust.
My business may be small but my client list is diverse. My clientele includes small businesses, million-dollar companies, professional athletes, Billboard Top 100 musicians, and interestingly enough, the Polynesian Kingdom of Atooi - yes, I designed their kingdom's official seal.
But none of them were treated any differently. From the smallest charity to the Atooi kingdom itself, I approach everyone the same; Every project the same. By doing that, I can maintain the standards that I have and is the reason after years of service, my clients continue to come back.