All-inclusive support – When we onboard you as a customer, we take a snapshot of your entire technology environment and the environment is included in our support. No fine print, no exclusions, all-inclusive!
Free consultation – Whether it is project management or just general educational questions, our team of experts will consult, research and recommend at no additional cost. Did we mention all-inclusive?
No outsourcing – whether you are worried about who is accessing your data, or have strict compliance requirements (CMMC, NIST , GDPR, etc..), you can be at ease knowing that IT Support LA’s staff is all in house
We are truly local – Just like our name suggests, we are serving only LA customers. If you have other locations, we will support them as well but we will never offer our services to areas outside of the greater Los Angeles area.
Free Specialty Assessments – Whether you have HIPPA, PCI or NIST/CMMC compliance needs, as part of our services, we will provide the proper assessments to ensure you are in compliance and we will do it at no additional cost.
No Capital Expense – we will never ask you to pay upfront for hardware or software relating to the services we offer. IT Support LA will include all the hardware and any licenses required to provide the solution we promise. We are redefining your IT experience in all aspects of the business.
No long-term contracts - No contract. Ever. It is as easy to cancel our service as it is easy to retain it. Even with all that we provide, you still have the right to cancel anytime. No hostage taking.
No Setup fees, onboarding fees, or discovery fees - Many companies use different terms to define those. We do not, because we do not charge it.
No overlapping fees – Ever worried about switching IT that you have to pay for 2 companies for a period of 30-60 days? not with us. IT Support LA will NOT charge a single dollar until you are fully onboarded
90 Day Money Back Guarantee – Still not convinced? Our promise is backed up by a 90 day money back guarantee. You are really risk free when choosing IT Support LA