Reviews & Profile for Invicta IT Solutions Inc.

As an IT Managed Service Provider (MSP), we place a priority on using indusrty leading IT products and services so that you get the best experience possible. We do not use offshore resources for support, and we don't try to save money by reselling free, or next to free, solutions to support our customers. You get what you pay for, and a single cybersecurity incident isn't worth the damage it can bring.

We are small enough that our customers get our undivided attention. If you're not happy, then we're not happy.

Invicta is slightly different from traditional Calgary IT service companies

An MSP is an IT managed services and consulting company that offers comprehensive IT services and support to small-to-medium sized businesses (SMBs). They typically handle the day-to-day management and operation of a company's IT infrastructure, applications, cybersecurity solutions, IT helpdesk, and networks. The primary goal of an MSP is to proactively monitor and maintain a client's IT environment to ensure its reliability, security, and efficiency.

Here are several ways in which Invicta differs from other traditional Calgary IT service companies:

Proactive Approach

We take a proactive approach to IT management. We focus on preventing issues and minimizing downtime rather than simply reacting to problems when they arise. We use monitoring tools and automated systems to detect and address potential issues before they impact your operations.

Fixed Monthly Fee

We operate on a subscription, or fixed monthly fee basis where possible. This allows businesses to have predictable IT costs and budget effectively. Traditional IT service companies often work on a break-fix model, where they charge on an hourly or per-incident basis.

Comprehensive Service Offering

Invicta offers a wide range of services, including computer/server/network monitoring, cybersecurity, data backup and disaster recovery, software updates, 24/7 help desk support, and strategic IT planning. We provide end-to-end solutions and take responsibility for managing your entire IT infrastructure. In contrast, traditional IT service companies may specialize in specific areas and offer services on a project basis.

Focus on Long-Term Partnerships

Invicta aims to build long-term partnerships with our clients. We invest time in understanding your business objectives and align your IT strategies accordingly. We act as strategic advisors, offering insights and recommendations to help you leverage technology for growth and efficiency. Traditional IT service companies may focus more on short-term projects or specific technical tasks.

Scalability and Flexibility

Invicta is designed to support businesses of varying sizes and growth stages. We offer scalable solutions that can adapt to the changing needs of our clients. Whether a client needs to scale up its IT infrastructure or downsize due to business changes, we can accommodate those requirements efficiently. Traditional IT service companies may be less equipped to handle such scalability demands.

Overall, Invicta offers proactive, comprehensive, and predictable IT support with a focus on building long-term partnerships. We provide your business with ongoing monitoring, maintenance, and strategic guidance, allowing you to focus on innovation and core operations while effectively leveraging the latest technology.