Reviews & Profile for Craft Innovations

Craft Innovations is a global research & UX design firm that helps companies explore human needs and delivers customer-centric services faster, with lower risks of failure. 

We can help with:

- validate business/product hypothesis or find insights about user/employee behaviors, needs, and expectations.
- create UX/UI of your product or service that will drive high conversion, retention, and customer satisfaction rates.
- design the entire product from scratch and bring it to life (complete cycle process: research - design - tests-development - support & growth) 
- enhancement of existing User/Customer, Employee experience within digital and physical touchpoints

We achieve that through:

- qualitative and quantitative research services (worldwide)
- iterative UX / CX / EX design (in a digital and physical world)
- usability and product testing
- quantitive validated Value Proposition and Revenue model development process
- support of MVP development, market tests, conversion optimization

The team has deep expertise in research, design, behavioral economics, and business, allowing us to deliver significant business value to our partners.

CI trusted by Mastercard, UNDP, Top Banks, Ride Shearing Taxi service, FinTech, and Investment group, Game/Web3 development companies (USA), numbers IT Product firms and startups, global billing solution provider for Telco, Top10 Retail chains, and Dark Stores operator, many others.

Our management has certification in Design Thinking at MIT(USA), N/N Group(USA), and Beymard institute. Are experts in USF (state fund), consultants at EBRD (European Bank of Reconstruction and Development), lecturers of Innovation course at MBA program, UX/UI course lecturers

We speak with businesses in a business language and understand the needs of stakeholders.