Reviews & Profile for BSC Solutions Group Ltd.

Secrets to our Success

Proactive approach and fast response so you can keep working:  Our clients compliment us most on our fast response and resolution to service requests.  You’ll feel like you’re our only client.

Accountability:  There’s nothing more frustrating when dealing with IT issues as when problems or questions are left to “linger”; either partially resolved or not at all. At BSC, our mission is to deal with issues and questions head on until they are resolved or answered, and in a timely fashion. If we don’t have an immediate resolution or answer, we’ll do the research required to get you one; no nonsense, no avoidance.

Advice:  We work to de-mystify the IT world by educating our clients and prospects about new technologies and options so they can make informed decisions about their IT investments.

Confidence:  

How does BSC Solutions Group develop confidence with our client?

·         We provide very clear written details about what is and isn’t included in our services so surprises are eliminated.

·         We recommend solutions that are in our clients’ best interest; not based on our own agenda.

·         We provide detailed reports allowing our clients to see the full value they are receiving.

·         We consistently follow through with what we say we’re going to do.

·         We are always easy to contact.

·         We enter every business relationship with a long term partnership in mind.

Cyber Security Solutions to help keep you protected:  Your IT support team must be on the cutting edge of what is required to keep the bad guys out. We’ve developed the expertise, tools and services to do just that; and our research never stops.

Single Source:  One of the key benefits of working with a team of IT professionals like BSC Solutions Group is that we offer such a wide range of services and products from a single source. Anything that eliminates complexity when it comes to all things IT, is always welcome. One number to call, one vendor to deal with it all, one vendor to pay, and no “finger pointing” is a recipe for pain free IT services.

A Team of Professionals:  Working with a team of IT Support Specialists like BSC Solutions Group means there are no gaps in your services even when someone is on holiday, off sick or leaves our employ. A member of our technical team is always ready to step in. The detailed records we keep of your network equipment and setup help make this seamless.

30+ Years of Experience:  We are dedicated to providing our clients with superior services and have done so consistently for the past 3 decades.

Microsoft Partner:  BSC has been a Microsoft Partner since 1999 with  proven expertise and experience with many of Microsoft’s software applications and cloud solutions such as the Microsoft 365 Suite.  We have deployed countless Microsoft-related solutions along with ongoing support services. 

Canadian Controlled Good Program:  Being registered with this program means we are authorized to provide IT services to companies dealing with goods that have military or national security significance.

Maximizing On Your IT Investments:  BSC helps our clients make the most of their IT investments by:

> Ensuring their computer network is designed, monitored, maintained and secured according to industry best practices, thereby minimizing network disruptions.

> Identifying and replacing aging equipment and software before it reaches end of life, avoiding emergency situations from equipment failure or incompatibility. Scheduled equipment replacement is also easier on the budget.

> Taking advantage of new technology, such as moving to hosted services, can save on cost and maintain or even improve your competitive position.

> Providing fully managed IT support and solutions at a predictable, fair cost with demonstrated value.