Reviews & Profile for Ayup Digital

We are Ayup (pronounced ‘ey·up’), a digital platform provider from Yorkshire working across the UK. Since our inception in 2014, we have used good design, smart thinking and clever tech to help fix health and social problems.

We work with Local Authorities and Voluntary Service Councils to create online community hubs and directories which are easy to manage, localised in design and represent a single source of truth to provide the most up-to-date information for residents seeking support. Working with residents and service providers from the get-go, we help organisations create a community asset that has buy-in from everyone involved, from the people using it to access a service, to organisations ready to offer their support. 

One platform, many use cases
Whether you’re looking for an all-encompassing community hub which can support social prescribing or simply a modern directory to help residents navigate local services, Ayup Connect is flexible,adaptable and feature-rich.

Directory of services: Organise important services in one place
One of the greatest challenges in connecting people with support, is the pulling together of different information from different places. Ayup Connect creates one centralised hub of information, organising services into categories which are a natural fit.

Social Prescribing: Enabling social prescribing for everyone
A community that works together makes for happier, healthier residents. We help to enable a “social prescribing for all” model with a co-created directory platform that allows everyone to take a proactive approach to their own wellbeing. Ayup Connect provides the missing link, giving visibility and accessibility to all the support and services available in your community.

Community Hubs: Co-creating a digital extension of your community
Bring all the essential information for your community hubs into one place, for a local asset that has all the look and feel of your local area. Ayup Connect’s landing pages feature allows individual community hubs to create and take ownership of their own digital platforms, providing residents with all the relevant information they need to access hyper-local support.

Statutory IAG: A modern directory for statutory information, support and guidance
Manage statutory information all in one place, while providing a user friendly search function that mirrors your local area.

Ensure your information on SEND Local Offer, Family Information Services (FIS), Care Leavers Local Offer and IAG can be easily found by your residents, with customisable search and signpost features which directs them to the most relevant information.

How we work and what we offer 

We co-design Ayup Connect with stakeholders from the word go. By working with clients in this way, we can help them build a community asset that gets buy-in from the whole community , and carries the look and feel of the locality into a custom-made directory. 

This sense of collaboration doesn’t stop when the platform goes live. Our own community of clients is a power-house of like-minded organisations which shapes the direction of our products, based on what’s important to them and their residents. 

The core of our platform service, however, is not exclusive to our own clients, and is available for any organisation to use on Open Source. As we develop this, everyone can benefit and build connections in their community. 

Our search function is rich with features, including Thesaurus to connect search terms to similar services, and designated “stop” or excluded terms, and an algorithm which matches the strength of a keyword for highly-relevant results. 

What’s more, you can customise your filter options, creating optional search constraints such as location, eligibility, age and cost. A powerful catalogue of taxonomies allows you to tag your services, then effortlessly group them together into related collections. This allows you to highlight particular themes or events in your directory. For example an event such as Dementia Awareness Week might be coming up and this provides a great way to quickly collate and curate a collection.

Flexible user permissions on the platform means you can empower local service providers to create, edit  and manage their listings, while you have the final word. Allocate members of your team to sign-off on all content and get timely reminders on data that hasn’t been updated for some time. 

This helps ensure residents are getting only the most relevant information, while not placing the burden of adding and updating services all on one team or organisation.