I'm the founder and CEO of a travel company that specializes in vacations for very high income individuals. Before we met with Big Gorilla, we had run a lot of Facebook and Google ads, but our results were lacking.
The agency we were using to handle our accounts had for all practical purposes stopped performing and it felt like we were just throwing our money away. This was affecting our sales and prospecting cycle and we had to make a change.
It took a couple of months to get back on track, but Big Gorilla Design really helped turn things around for us. They have grown our Instagram and Facebook pages, and we are enjoying an impressive ROAS with our ads. They're handling a few different elements of our marketing, like our SEO, keywords, search and display ads.
One of the things that stood out to me originally about them is the digital & creative mix they combine. It's been another of our favorite parts of working with them. Although we started with them on marketing, they're now also handling our website design and we're very excited about what we've seen thus far.
Being a very niche driven industry, how to target our clientele has always been one of our biggest challenges. Since the bulk of our clients are very wealthy people, we often don't speak with them directly, but with their staff. Cultivating the identity to target theses is often difficult.
In addition to needing help with targeting, our overall brand was suffering. The last agency we worked with was not brand-focused. We were spending a lot of time on marketing, but we were scattered in how our brand was appearing, with different looks and styles. This was partially our own fault. We were trying to identify what worked, but the agency we were working with didn't have the expertise to guide us. It's been quite the opposite working with Big Gorilla Design. I would not hesitate to recommend this firm, they have been wonderful all around.