Everyone from sales, to service in web design and marketing implementation, were very easy to talk with. When something was discussed that I admittedly did not understand, they took the time, especially Ann, to explain what was going on and what I could do to help. I didn't feel like another receipt for income, I felt as though, through every step of the process, that my concerns and needs were met. Would I suggest their services to anyone I meet? For the most part yes, I wouldn't want a competitor to get the great services and product provided, but everyone else should get to experience what StraightNorth can provide.