What did you like best?
My rep, Ryan Boggs. He doesn't ask what he can do for me and is finished. He takes my answer, adds his own knowledge and experience, and makes a magnanimous contribution to every aspect of improving market penetration for our company. Best of all, he carries the ball all the way to the finish, no matter how busy I get, or how my activities slowed down the process, he's a "finisher"! Get's the job done. His microsite was phenomenal, adding maps, times, new website. He advised my web designer how to redesign our website to be in compliance with insurance. His effectiveness with Google brought in a new major account a month, and people showing up at our door because they were in the area. Our sales have increased substantially. He demonstrated how to work a Fund Raising campaign, and where to find equipment we needed in the shop. He researched CRM's and got our company engaged with one that works with our needs by engaging in direct contact with them. He understood our needs and wanted to be sure they did. Thanks to his excellent marketing strategies planner and prompt follow up, we stayed on task and on target to achieve maximum visibility for anyone hunting for our product category locally. Once an international company from New Zealand was sad to learn we were only in Chicago and said to remember him if we expand - they could use us down there!. That shows how good RevLocal represents ACS as the solution to a need through their most qualified, Ryan Boggs.
What did you like least?
There hasn't been a chance of disappointment yet! He had many opportunities to give me less than his best because I didn't do my share of the agreed activities as scheduled, but he kept it moving. He had many opportunities of "making things up" for the sake of activity but he chose to be thoughtful and creative. With every communication he had the opportunity to answer a question and leave it at that; but every time I asked a question he wanted to discover what was behind the question in order to give his best answer, direction and solution. He had many opportunities to be a 'minimal' rep as I'm uninformed about many things, but he gave me an education as we went along. There is nothing not to like about Ryan and his company.
I feel I hired a business consultant. He advised me in every aspect of my business, bringing it up to date with ideas and strategies for growth through visibility.