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Small, Medium
$2,500 or more
$2,000 or more, monthly
B2C
National
6–20
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Most e-commerce brands are heavily focused on new customer acquisition and this leads to major problems when customer acquisition costs rise.
Working with us means that you will increase your Customer Lifetime Value (CLV), increase your Average Order Value (AOV), and lower your Customer Acquisition Costs (CAC).
The traditional marketing funnel is flawed. Why? Because it stops after action. We believe everything that happens after the initial purchase is equally as important as everything that happens before the purchase.
We focus on data analysis, acquisition marketing, and retention marketing to increase Customer Lifetime Value (CLV) and lower Customer Acquisition Costs (CAC).
When these strategies are actively engaged, and when the tactics that support them work together, they form a flywheel that continues to build momentum and speed to accelerate the growth of your e-commerce brand.
Our Marketing Approach:
1 - RESEARCH & ANALYZE
The first thing we do is focus on marketing fundamentals. This includes calculating CLV, Break-Even ROAS, and CAC to benchmark and set goals. We also survey and interview your customers, segment them based on value using RFM Analysis, and create customer profiles based on real data.
2 - REACH & ATTRACT
With customer profiles based on real data, we create a unique omnichannel strategy for your brand, specifically designed to acquire more high value customers. Because we have clarity on who your high value customers are, and how to speak to their pain points effectively, we’re able to acquire new customers for less.
3 - ENGAGE & DELIGHT
We use retention tactics such as upsells, cross-sells, email marketing, SMS, loyalty programs, etc. to delight your new and existing customers with personalized value that effectively builds loyalty between your brand and your customers, increasing your customer lifetime value.