What did you like best?
During strategy sessions they really make you feel a part of a team and not just a client. They keep it fun , but also straight to business which is something I like to to see in a marketing/ design company.They allow you as much or as little control as you want, so for an entrepreneur I think that’s a great option to have. The staff was always ready to come off site and help with production which was a blessing! The web design work they did was great and allowed for awesome user interaction on my webpage!
What did you like least?
The two critiques that I would give is that they may want to communicate where time and money are spent in the form of a monthly pie chart so that the client can see in real time where to budget within the marketing budget.
Second, my company focuses on weekend shoppers and weekend sales at stores. Matchbox doesn’t have anyone in office for weekends so if something does happen that requires attention it is somewhat difficult to get a response, but you also might face being billed at irregular hours.
I have really enjoyed matchbox’s services. I think the team is knowledgeable, friendly, and they make sure that you as the client feel apart of the team. The staff really cares about you and your brand. They are always available to answer questions if they can, and if they can’t they find someone who can. I think that with every company there is going to be some hiccups, but nevertheless. I would 100% recommend Matchbox design group to any STL based entrepreneur looking to vastly expand their business through marketing, promotion, SEO, strategy, design, and development.