We are not just code monkeys, we are the people you call when you have a complex problem that you need an expert to solve (especially if you have hired and failed with code monkeys in the past).
At Level 12 we have 2 key principles: quality code and Client Empathy.
First, we want to build code that is well tested and supported so that it is easy and reliable to use for our clients. As we maintain our clients' code over several years (some applications we have maintained over the entire life of our company) this dedication to testing and quality allows us to make updates and add features extremely quickly and avoid costly overhauls.
Second, we value Client Empathy. As consultants we want to dig at our client's needs until we own them and can tailor software solutions to meet these needs exactly. The biggest and costliest mistake you can make in software engineering is building the wrong thing. Our development process uncovers for our clients what their true needs are and allows us to get quick, frequent feedback on our products so that at every step in the development process our clients have their needs met and get a great ROI.