We’re a specialized advisory firm in the group retiree health care space. We wanted them to work with us to conceptualize and build a digital marketplace for purchasing health insurance. We went through two phases— the first was conceptualizing. What the product would look like, how it would function, and all the different stakeholders involved. All the stakeholders were involved. This included the business processes, all the different requirement, workflow, tech integration, and managing all the different stakeholders. Then, once we had those ducks in a row, we’re moving into the development phase. They’re lifesavers. They went above and beyond. They’re everything I could want in a great partner. They’re not just a tech vendor; they’re an advisor and strategist. For me, it has felt like they were part of our team. They’ve been accountable and trustworthy. They check in frequently and are with us every step of the way. They schedule every meeting and have facilitated different partners coming in. This was a complicated project because we had to integrate various technologies from other insurance company. Icreon helped manage, coordinate, and follow up meetings with these other providers. They were involved every step of the way.