Browse a List:
Login

Iconic Solutions

4.3 from 6 Reviews
4819 EMPEROR BLVD., SUITE 400
DURHAM, NORTH CAROLINA 27703
+1 (919) 803-4746
Contact This Pro
4819 EMPEROR BLVD., SUITE 400
DURHAM, NORTH CAROLINA 27703
+1 (919) 803-4746
Contact This Pro
Iconic Solutions
DURHAM, NORTH CAROLINA
Claimed Profile
Business Summary
Service Area
Local
Retainer-based Budget
$5,000+
6 Reviews in Total
83%
0%
0%
0%
17%
83%
Positive
About Iconic Solutions
Iconic Solutions is the leading digital application development firm that serves global brands and cutting-edge startups. We're a skilled product team for hire that's driven by creating amazing digital experiences. Get in touch with us for your mobile app development, IoT, Wordpress and UI/UX design.
What makes us different

How We Work

Our approach is based upon the idea that we are an extension of your team. The days of an outside agency disappearing for weeks (or months) at a time only to present something you might just not like does not work in an always-on, 24-7 culture. We have a different way to do business… our customers love it.

Unparalleled Transparency

To ensure we operate as a single, cohesive team, you'll get access to our entire suite of tools. What we see, you see. Each idea, code commit, or design concept is put into a shared space. You don't just get an email that shows what we did when we're done. Instead, we work closely with you throughout our process. The result is that you'll only ever be surprised in a good way.

Demonstrable Progress

Because we’re an agile shop that works in sprints - within as little as 2-3 weeks, you'll begin getting a working version of your app to install on your device. There's nothing like watching your app come alive. Each week we deliver a build of your app with release notes on what's new, updated, fixed, or in progress.

Manage Project Budgets Like It’s Our Money

Project budgets are often the listed by our clients as the most critical factor of a successful project delivery. Iconic Solutions understands that budget management is more than just tracking numbers on a spreadsheet in a weekly status report. Every decision and action taken by the project team has budget implications and most “technical decisions” are equal part “financial decisions” and should always be treated as such. Project Managers are tasked with keeping our engineering teams within approved scope and when a new challenge or requirement arises that is likely to impact project costs, it will be documented and presented to the client for review and approval before being added to the project plan.

 

What We Do
  • Branding/Positioning
  • Marketing Consulting/Strategy
  • Mobile Application Development
  • Video Production
  • Web Design
  • Web Development
Location
Reviews
Showing 1-5 of 6
10/27/2019
Validated by UpCity
Communication
5/10
Knowledge
5/10
Budgets
$10k+
more...
Mobile Application Development

Overall Experience
First, let me say that I did not complete a project with Iconic Solutions - I attempt to before it fell apart and this review summarizes why it attempt to provide others with a cautionary tale. I contacted Iconic Solutions as an individual looking to pursue mobile application development for an idea I have been developing. I point that out up front because I think its ultimately the lesson learned here about my experience with Iconic and their CEO. When I first contacted Iconic and their CEO, they were very generous with their time in describing the development process and life-cycle. Additionally, they seemed very interested in working with me and trying to understand the underlining functionality that I wanted developed. Discussions continued for the better part of 1.5 months and things were moving in the right direction. Throughout the 1.5 months, the CEO gave off the distinct impression that work could begin very soon after a SoW was agreed to and I had already preliminarily gotten comfortable with the total cost of development. As we were a few steps away from a SoW, the CEO provided a more formal cost proposal and while it came out a bit higher than we discussed, he went out of his way to solicit feedback from me if it was outside my budget. The feedback that I ended up providing was that it was a bit higher (only 13%) than my budget. The CEO replied that we could figure out how to bridge that gap. So still things are moving in the right direction. Within a week or so, the feedback from the CEO changed dramatically about when this project could get started. He indicated that the company couldn't get started for 7-8 weeks AFTER a SoW was agreed to. This blindsided me and would not suit the deadlines that I have and the CEO knew this from our discussions over the previous 1.5 months. From there things took a dramatic turn. Upon simple questioning why the change in timeline, the CEO basically replied that due to my budget which was only 13% lower than the quoted proposal - Iconic could not meet the timeline for kick-off we had been discussing over the prior 1.5 months. Then out of no-where, he tried to pawn me off onto another company. One question after 1.5 months of discussions, and this guy very unprofessionally indicates his company probably can't help and that I should seek out services from someone else. Out of no-where after 1.5 months of discussions, this guy pulls the rug out. Of course I was taken aback by the CEO immediately suggesting that I work with another company after 1.5 months of positive discussions. Then the CEO went dark for a number of days and basically was very unprofessional in trying to get me to buzz off. My lesson here and the lesson for you out there is - I don't think Iconic Solutions and their management team is set up to work with individuals or 'start-ups'. If you are WRAL and want a weather app built then that is one thing but if you are a start-up on a deadline, don't waste your time engaging Iconic.
01/24/2019
Validated by UpCity
Communication
10/10
Education
10/10
Web Development
Mobile Application Development

Overall Experience
This is a place that will work with you to help create exactly what you have in mind. There is nothing better than having someone understand exactly what you envision and creating that product perfectly.
01/03/2019
Validated by UpCity
Communication
10/10
Education
10/10
Video Production

Overall Experience
Excellent.
12/30/2018
Validated by UpCity
Communication
10/10
Education
10/10
Web Design
Email Management
Web Development
Marketing Consulting/Strategy
+ 1 more

Overall Experience
Flawless. I am forever grateful.
12/27/2018
Validated by UpCity
Web Development
Web Design
Inbound Marketing
Customer Relationship Management

What did you like best?
Fast, professional, reliable service with minimal direction.
What did you like least?
Nothing to report at this time. My experience has been excellent.
Overall Experience
Nick and team worked late night on a holiday weekend to resolve an exception within our software.
Back to Top
Showing 1-5 of 6
6 Reviews in Total
83%
0%
0%
0%
17%
83%
Positive
Platforms We Support
  • WordPress
Who We Work With
Clients We Serve
  • Small e-commerce business (i.e. less than $1MM in annual sales)
  • Medium or large e-commerce business (i.e. greater than $1MM in annual sales)
  • Medium or large national or international business
Types of Businesses We Work With
  • Generalists