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Ice Nine Online

5.0 from 10 Reviews
444 W. LAKE ST. SUITE 1700
CHICAGO, ILLINOIS 60606
+1 (773) 980-9274
Contact This Pro
444 W. LAKE ST. SUITE 1700
CHICAGO, ILLINOIS 60606
+1 (773) 980-9274
Contact This Pro
Claimed Profile
Business Summary
Service Area
Local
Retainer-based Budget
$2,000 - $5,000
10 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive
About Ice Nine Online
Digital marketing agency by day. Market research lab by night. Ice Nine Online helps small and mid-size companies understand their customers’ online behaviors and reach the right people, at the right time, in the right places.
What makes us different

We’re a little different in the space in how we approach web projects and digital marketing campaigns. As part of every project, we research our client’s customers to understand their online behaviors. Our goal is to reach the right people, at the right time and in the right places. We also research our client’s competitors to emulate their competitor’s successes and ensure we’re not replicating their failures.

For these reasons the campaigns and websites we build for our clients tend to massively outperform what our clients have done in the past. Typically the channels we’re utilizing for clients are SEO, content, AdWords, Facebook Ads, LinkedIn Ads, and artificial intelligence tools. We build websites on the WordPress platform.

We primarily work with small and mid-size businesses, both B2B and B2C. We also typically work with Chicago and midwest-based businesses. As far as industries, we have extensive experience in retail, financial services, tech, hospitality, education, transportation, and legal.

One of our other differentiators is the quality and experience level of our team. We have highly specialized and technical people on the team - none of our team members have less than 5 years experience in their specialization. When clients are hiring us they’re hiring an elite, experienced team of researchers, marketers, developers, and designers.

We specialize in building websites on the WordPress platform because of its easy-to-manage back-end, large library of functionality plugins, and extensive customization options. WordPress code is very clean and simple, therefore search engines can easily read and index the site’s content, which helps tremendously for Search Engine Optimization.

Specialties:

  • Website Design and Development
  • Artificial Intelligence (AI) Services & Consulting
  • Search Engine Optimization
  • Google AdWords
  • Facebook Advertising
  • LinkedIn Advertising
  • Graphic Design
  • Market Research
  • Digital Marketing Training Sessions

Clients include:

Cars.com, The Great Escape, Bang & Olufsen, V3 Companies, Morgan Birgé & Associates, Gibraltar Business Capital, Forsythe Technology, VinTech Security Systems, Asurion LLC, Arbor Mills, MVC Consulting, Inc., Progressive Truck Driving School, ProTransport Software, Sales Results, Inc., FriendMedia, Inc., Preston Law Offices

What We Do
  • Content Marketing
  • Customer Relationship Management
  • Inbound Marketing
  • Marketing Automation
  • Marketing Consulting/Strategy
  • Pay-Per-Click
  • Search Engine Optimization
  • User Experience/User Interface
  • Web Design
  • Web Development
Location
Reviews
Showing 1-5 of 10
08/28/2018
Validated by UpCity

What did you like best?
My experience with Ice Nine Online left me feeling EMPOWERED, and it's all thanks to Matt Chiera and his expert knowledge. Matt's style of teaching made it easy for me to follow along and understand the training materials well enough to be able to apply the knowledge I gained, which made a significant difference in my Google ranking. Taking his training session was well worth every penny I spent.
What did you like least?
I didn't like the feeling of being so overwhelmed with all that knowledge I learned in such a short span of time, which actually is a reflection of how much information Matt packs into a short training session. It turned out being a good thing in the long run!
Overall Experience
I had taken his 2-1/2 hour SEO optimization training session, and when I came away from training that day with him, my mind was spinning like a top. I felt somewhat drained, and thinking I'll never get the hang of this information, and was it even worthwhile taking the training session with him. I didn't dive into optimizing my site right away, because I had other pressing matters to attend to; but after a week, I was ready to dig into researching and educating myself even further using his materials as a guide before I went head on applying changes to my site. I was able to boost my site's ranking, as a result of two things: the basic training I received from Matt along with the additional information and tools he shared that was so integral in my continued learning, and exactly that...my continued learning.
07/20/2018
Validated by UpCity

What did you like best?
They were able to seamlessly execute our priorities and we never have to follow up or repeat ourselves. Working with a firm that was able to operate independently made our lives a lot easier. They were also able to recommend the best technology and features to meet our needs. Very modern features beyond what we originally envisioned that added another level of value to our project.
What did you like least?
They were at the top end of our budget, but more than proved the long-term savings they brought, teaching us not to make a decision based on money alone. Ice Nine presented the highest quote of the firms we considered, but the time saved by having a proper company manage the project ended up saving us money in the long run.
Overall Experience
We had just gone through a different, but similar project the year prior with a different vendor which really helped emphasize what an amazing job Ice Nine Online did in comparison. Effective project management is one of their key strengths. Unlike our previous vendor, they listened to our needs and took our priorities into consideration when designing the platform. They worked alongside us and gave honest input if they thought our requests would delay the project or lower the overall quality. Their expertise helped steer us in the right direction. They also truly managed the project allowing us to focus on our other priorities.
04/12/2018
Validated by UpCity

What did you like best?
Matt is extremely buttoned-up and makes it his mission to stay current with today's digital trends. I feel we always learn something new from him. He never misses a deadline and does a terrific job of managing expectations.
What did you like least?
There is not one thing that I can speak to that I did not like. Everything he does for us is done well. Maybe the color of his socks :)
Overall Experience
Overall, I'd recommend Matt to anyone. He get an A+.
04/05/2018
Validated by UpCity

What did you like best?
We partnered with Ice Nine Online to run our Google Adwords account. We needed to build brand awareness in our local markets and Matt successfully helped us launch local AdWords campaigns that resulted in an increase traffic to our retail partner sites.
What did you like least?
There is not anything that I could say I liked the least about working with Ice Nine Online. Matt was always professional and great with follow up. He's hands on and was able to communicate the world of digital marketing in a way that make it understandable to even the lay person.
Overall Experience
We needed to grow our online presence and Ice Nine Online was hired to build our local AdWords campaigns for all the marketing promotions. Matt did a great job in showing us how to best optimize our ads to increase conversions and provided constructive feedback on our web design and how to optimize it for the best conversions. We were overall very happy with the services Ice Nine Online provided and the increased traffic to our retail partner sites for North America. We highly recommend their services!
04/04/2018
Validated by UpCity

What did you like best?
IceNine Online provided exceptional customer service and high quality work.
What did you like least?
We provided aggressive timelines, so some parts of the process would have ideally lasted longer, but that was more a function of our demands rather than Ice Nine's responsibility. They listened and made it happen!
Overall Experience
IceNine handled our website rebuild and online advertising campaigns. The team handled both the design and development of the website and delivered a fantastic final product. The maintenance of the website and the the online advertising work was exceptional and high-quality. Their consistent focus on clear communication, delivery of milestones on time, check-ins, and the iterative process with the website as well as the lead generation made the engagement so smooth. Highly recommended!
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Showing 1-5 of 10
10 Reviews in Total
100%
0%
0%
0%
0%
100%
Positive
Platforms We Support
  • WordPress
Who We Work With
Clients We Serve
  • Locally-focused small business owner (eg. Doctors, Lawyers, Restaurants)
  • Locally-focused franchisee
  • Small e-commerce business (i.e. less than $1MM in annual sales)
  • Medium or large e-commerce business (i.e. greater than $1MM in annual sales)
  • Medium or large national or international business
Types of Businesses We Work With
  • Generalists