Duckpin Design is a premium web, print, and marketing agency located just outside of Baltimore, MD. We work with some of the nations top companies, along with local small and medium-sized businesses.
What makes us different
We find transparency is key and treat every client's business as if it were our own.
What We Do
Advertising
Branding/Positioning
Content Marketing
Digital Marketing
Email Marketing
Graphic Design
Inbound Marketing
Local Listing
Marketing Automation
Marketing Consulting/Strategy
Pay-Per-Click
Reputation Management
Search Engine Optimization
Social Media Marketing
Web Design
Web Development
Our Work
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I was dreading the creation of a new website, though our firm was in desperate need of it. We'd been running a handmade, patchwork Wix platform for our first few years in business and needed a professional, updated site, but I'd been through website (re)designs before and I was prepared to pay too much and not love the end result. Our partnership with Duckpin was not just a relief, but a joy. We were handled seamlessly from sales to design to messaging to content to launch… they were always two steps ahead of me.
The team reviewed all of the information I gave them - none of the concepts or messaging were far from the mark and they were willing to adjust immediately, given our feedback. Their project management was flawless, with meetings every two weeks to discuss progress - and often bonus features, much to our delight. The team was responsive, supportive, and encouraging. In addition to enjoying the process, we love the our new website. It's comprehensive and sophisticated, a much needed update. And, with our support contract, I can ask for help whenever I need it. I couldn't be happier.
Duckpin Design is super responsive and offered creative and innovative solutions to meet our customers needs!
What did you like least?
The length of the project, however, they were totally upfront on the expected timeline... and all good things are worth waiting for!
Overall Experience
If you are reading this review and considering hiring Duckpin Design, JUST DO IT! Andrew, Chad and the whole team are amazing to work with. From our initial meeting to the website launch, they were extremely responsive with all of our requests and seemed to go above and beyond what was asked. Often we would explain a simple need and they would come back to use with a creative solution that customers love! We would recommenced Duckpin Design without reservation.
Duckpin has been instrumental in developing our digital marketing strategy and optimizing our site for better positioning in our industry. They have done the research and learned about our company to figure out the best and most efficient way to achieve our goals. Their personal attentive service has really set them apart from other similar companies and they do excellent work.
What did you like least?
I don't have anything negative to say. The things I like least about the whole process are mostly self inflicted and Duckpin has been very helpful in working with us through those struggles.
On time expert advice and project completion. We have asked them to create complex video content in addition to bringing down our lead cost. They are AdWord experts.
What did you like least?
No negatives to report. All projects have been on time and on budget.
Overall Experience
Very personal service by a very competent staff. Their work was fast and of excellent quality. They are current with all web technology.
Duckpin is always friendly, upbeat, and available to help well we need them. We love their ideas and their promptness!
What did you like least?
We don't really have many complaints about Duckpin.
Overall Experience
We love Duckpin! We've worked with them from the start to set up all aspects of sales and marketing for our products - from our commerce platform to our social media. They continue to be an integral part of our success. They are always available to assist with an issue, provide guidance, or give feedback. As a small, family owned and operated business, we really couldn't do it all without them.