Reviews & Profile for Direct Online Marketing

Direct Online Marketing (DOM) is a distinguished provider of digital marketing services. We’ve helped hundreds of companies grow their online presence, leading to high-quality website traffic and increased sales. At DOM, we aim to be an extension of your marketing team, working alongside you to understand your unique value and then employing digital marketing tactics that achieve your business objectives. 

Services
DOM offers a comprehensive suite of digital marketing services: Search Engine Optimization (SEO), Pay-Per-Click Ads Management (PPC), Google Analytics Customization & Data Analysis, Conversion Rate Optimization (CRO), Website Design & Development, Social Media Advertising, Content Marketing, Website Migration, and Speaking & Training.

Global Reach
We’ve helped clients sell into 150+ countries. Our digital advertising efforts have reached people on every populated continent. And we’ve been honored for our export marketing success with the President’s “E” Award for Export Service. DOM’s exporting expertise means that we can help businesses expand into new international markets. 

85% Client Retention Rate & Month-to-Month Contracts
Our clients speak with their feet about the quality of our internet marketing services—we have an 85% client retention rate. We believe that loyalty is due in part to DOM’s month-to-month contracts. We don’t lock clients into long-term commitments of 6, 12, or even 18 months, which are fairly common in the industry. Rather we prove our value throughout the month, every single month. 

Pricing Not Tethered to Ad Spend
When you choose DOM for paid ads management, you pay a flat management fee—you don’t pay a percentage of your ad spend in a given ads platform.

We don't ever want to put our team in the position of making a recommendation unless we 100% believe it's in your best interest. When the pricing for digital marketing services is directly tied to how much you invest in advertising, we find it to be detrimental to your results in two ways: 

1) One side of the partnership always gets hurt. Large budgets mean the agency makes more without necessarily doing any more work or bringing more to the table. With small budgets, it can be difficult to complete all the work required to be successful for your campaigns while still being profitable. 

2) Incentives are misaligned, as the agency can become motivated to recommend you spend more as it makes more money that way.

Google Premier Partner
We are a top 3% Google Premier Partner. This is a distinction bestowed upon agencies that are in the highest echelon of performance with Google Ads. Our relationship to Google benefits our clients in the form of strategic account planning, early access to cutting-edge ad formats, issue resolution escalation, industry data trends, competitive set benchmarking, and dedicated platform support. 

Semrush Certified Partner
Our status as a Semrush Certified Agency Partner sets us apart. This certification is awarded to digital marketing agencies that demonstrate exceptional skills in helping clients improve the health of their websites. It stands as a testament to our ability to optimize sites for an intuitive user experience and higher search rankings.

Net Promoter Score
DOM’s NPS of 82 (compared to the average of 53 for digital marketing agencies) shows that our clients are more likely to refer us to a colleague than other agencies. NPS measures client satisfaction and loyalty for brands and is considered the gold standard customer experience metric. NPS scores range from -100 to +100, with the higher the number, the more positive. DOM’s score compared to the industry average means that our clients would refer us to their friends and valued colleagues 54.7% more often than the average digital agency’s clients would.

Inc. 5000
Once again we’ve earned a spot on the Inc. 5000 list. This means that DOM is one of the fastest growing private companies in the U.S. based on revenue growth rate. We work hard to drive business to our clients, and we’ve been fortunate to grow as a company by adding complementary services lines and outstanding team members.    

4.9+ Star Average
At DOM, we’re humbled by the great reviews our clients give us. We have a 4.9+ star average across reviews from throughout the web. We continually work to live up to the satisfaction that our clients have expressed.

Our purpose is to grow business, people, and communities through digital marketing. Market differently. Grow with DOM.