Reviews & Profile for Communications Strategy Group (CSG)

CSG continue to be an excellent partner for all our PR efforts. Their knowledge of our business, and ability to translate our objectives to tangible media results and output was exceptional, even more so considering they did it in a very short space of time. They remain continually very flexible to changing business needs and are extremely responsive to our requirements. CSG managed to gain tailored and targeted coverage in industry leading publications and are an absolute delight to work with. I would not hesitate to recommend them to anyone looking for a PR agency.

CSG was my PR Agency when I was at a company eLearners.com (ultimately changed to Education Dynamics). CSG was a true partner in that they help develop and implement strategies to position my company as a leader in the EDU industry. I ran the Sales, Client Services and Business Development of the organization. In the 6 years working with CSG, my company went from sales of $5 million to sales of $165 million in 4 and half years of the 6 we worked together. I attribute half of our success to CSG and their leadership of Steven Shapiro to being a key factor in our growth. I have recommended their organization to several of my clients and peers who have hired and engaged in services with them and have been overwhelmingly pleased.

CSG is one of the smartest, adaptable, and strategic communication companies I have ever worked with. They provided a clear framework for talking about our differentiators, which is not always easy in health care, and were incredibly creative and effective at driving visibility and free media. They were also a huge help in training key staff on messaging and public speaking. But, the reason I am taking the time to write this review is because of how CSG came through for us in a crisis. They were literally in the trenches with us and masterfully reoriented our thinking from defense to offense. This shift changed the way the incident was reported publicly and, almost more importantly, provided the words employees needed to feel proud instead of ashamed. It was transformational. I continue to seek out new ways to engage CSG.

CSG continue to be an excellent partner for all our PR efforts. Their knowledge of our business, and ability to translate our objectives to tangible media results and output was exceptional, even more so considering they did it in a very short space of time. They remain continually very flexible to changing business needs and are extremely responsive to our requirements. CSG managed to gain tailored and targeted coverage in industry leading publications and are an absolute delight to work with. I would not hesitate to recommend them to anyone looking for a PR agency.