We are a PR, communications, marketing and ad agency. My position is Senior Video Producer on our Content Team for the Western Region
Our gaming client Riot Games wanted to capture a partnership with Golden State Warriors to announce the 2022 edition of the biggest Esports competition in the world on less than 10 days notice. They needed to capture, produce and publish a comprehensive variety of content covering live event promotional activities across Oracle Areas, for same day and next day turnaround. Our goal was to find a soup to nuts production vendor who could not only wrangle a large team together but be exceedingly thorough in contingency planning, and with very little direction from the client or our agency.
Our deciding factors for awarding this project was their competitive cost, first rate customer and client service, and a history of successful productions for our agency across a variety of scales.
We started with a kickoff meetings to brief Aris on the project, quickly moved to bidding, where they were fast and very flexible towards evolving client requests. We then held several calls together with the client and Aris to understand logistics, only a few days prior to the event. We then also help meetings with Golden State Warriors, pivoting fast when we became informed very late that several crew would need to be union. Finally they captured content (on a Sunday afternoon) and editing content for same day delivery onsite and continued editing to deliver all content on schedule next day.
I worked with the Executive Producer Greg Bassenian. Greg strikes a perfect balance between direct candor and white glove service communications. He's quick to point out potential roadblocks without causing alarm, and always comes to the table with options. He takes feedback well and also shares helpful feedback for our team to continues to improve our processes.
Clients were exceptionally pleased with results. They intend to use the content Aris captured for a variety if extra uses beyond the initial wave of real time publishing.
Aris was extensive in providing a lot of structure on a short timeline. They regularly kept all parties up to date with real time communications as necessitated by the quick turn. And even produced a production booklet that captured all the details of the shoot. They set realistic cutoffs for essential decisions to be made, and for deliveries of product as agreed upon.
They are at once personable and machinelike. They don't miss a beat, and they also come up with solutions and execute exactly as they explained they would. They do even better when shit hits the fan to no fault of their own. They are quick to adjust and often go the extra mile to ensure our company and our clients are satisfied with the process and results.